Recensione condivisa il il 13 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 31 Maggio

I've been in touch with customer service several times and not had a single response by a human to resolve my issue. Part of my order never arrived even though tracking showed delivered.

Recensione condivisa il il 13 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 25 Maggio

I still haven't received my order that I placed on the 5.06.26

Recensione condivisa il il 13 Giugno 2026, presso Billabong Deutschland, data dell’acquisto il 7 Giugno

Falsches Produkt wurde geliefert

Recensione condivisa il il 12 Giugno 2026, presso Billabong España, data dell’acquisto il 1 Giugno

Tuve un problema para realizar una devolución y no me atendisteis por mucho que os escribí, un mensaje generalizado, no soluciona el problema. La mala atención al cliente es una de las mayores causas de rechazo hacia una marca.

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 27 Maggio

I have not received all of my order and I have contacted billabong on multiple occasions now with absolutely no response at all. Absolutely terrible and non-existent customer service, money has been deducted from my account from Billabong but they have failed to actually send me my order! Will not be ordering again and also would not recommend anyone else making an order unless you want to have your money disappear into thin air

Recensione condivisa il il 12 Giugno 2026, presso Billabong Nederland, data dell’acquisto il 30 Maggio

i ordered a package with estimated 3-5 day delivery and after 12 days still it has not arrived, and i dont get a reply from the helpdesk after several mails

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 27 Maggio

I did not receive my order and after emailing three times I have not had any human support get back to me. It's impossible to get hold of the company so it seems.

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 27 Maggio

I still haven't received part of my order. I've contacted customer support several times and haven't had a response, other than being sent an automated reply.

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 29 Maggio

Not arrived 14 days after order. Customer service very poor simply sending the same link that shows no update for 9 days. No effort to assist or remedy

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 26 Maggio

Because I haven't received it although the tracking code says it's been delivered was delivered 05/06/26????

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 29 Maggio

I still haven't received my order. Have emailed and not had a response

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 28 Maggio

Order hasn't arrived and can't get help from customer services - just keep getting automated response

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 24 Maggio

I placed an order 25th May, after having to chase it last week after having no updates it went out for delivery and then returned to sender. At no time has anyone tried to deliver this order, there is always some home in this house. Terrible shopping experience, awful response from Billabong. I won't shop here again.

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 28 Maggio

Missing items

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 29 Maggio

I have t reached the item despite the tracking saying its been delivered

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 27 Maggio

My parcel hasn't arrived I ordered two pairs of board shorts and haven't received any updates from a purchase made over 3 weeks ago

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 29 Maggio

I have yet to receive my order!!!!!!

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 28 Maggio

Nothing has arrived!!!

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 27 Maggio

Order didn't arrive, AI reply to query

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 30 Maggio

My item hasn't arrived and no one answer my submitted contact requests

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 24 Maggio

My order never arrived and I can't get a response from customer service for a refund.

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 25 Maggio

Parcel not arrived and no response from customer service.

Recensione condivisa il il 12 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 26 Maggio

i have not received my order and emails customer support 4 times abou it.

Recensione condivisa il il 11 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 25 Maggio

My order never arrived even though Dpd said it was delivered. Customer service have not responded to me.

Recensione condivisa il il 11 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 26 Maggio

Poor customer service with missing parcel and still haven't solved coz no one reply