Average
2.9/522With 22 verified reviews shared over the last 5 monthssince 5 months
Les avis diffusés sur TrustVille sont des avis de clients ayant une preuve d'expérience, en ligne avec les recommandations de la normeISO 20488
ISO 20488
Quality and speed of delivery
Package still not arrived on 22nd May. Was bought as a present for someone who will now not get it in time. Disappointed.
Cause the purchase was smooth and accurate (despite a brief hiccough in the customer service mails) ☘️
My order still has not arrived
I've ordered 3 shorts of the same product only in different colours, but 2 of them came in the wrong size and despite multiple follow ups I still haven't heard back from the customer care team about refund or returns! Very poor service, hugely disappointing!
Good product, easy to order.
No conformation email and no notification as to delivery status 10 days after purchase
Absolutely not. Delivery didn't have all goods init. Customer service horrendous. I'll be avoiding this site, product ant recommending either. Very disappointed.
There is no tracking information, it has been 11 days and I still have no idea where to the delivery is
Product technicaly good but colours never what you expect.
Always much brighter disappointed with colours and bought 3.
I haven't received the full order yet!
The shopping itself was good, but the package arrived broken and partially open. UPS has to be the worst delivery partner to use!
you had not refund money for the item that was out of stock,but still.had been charged
Your customer service is appalling. There's no way of speaking to a person. I reached out at least five times by email, the chat function didn't work and I tried via Facebook. I still haven't received the items and I'm leaving the country for three months tomorrow, with no idea when they'll arrive and no way of returning them. All your reviews are about your abhorrent customer service; you'd think you might do something about it.
Business - Billabong
Websitehttps://www.billabong-store.ie/
Reviews for BillabongAll reviews
DescriptionBillabong is an Australian company founded in 1973, specializing in surf clothing and equipment.
IndustryFashion
Address
About TrustvilleTrustville, trusted retailers' verified reviews. A service provided by wizville. Trustville follows the recommendations of the ISO 20488:2018 standard to ensure authentic reviews.
