Bad
2.0/5483With 483 verified reviews shared over the last 6 monthssince 6 months
Les avis diffusés sur TrustVille sont des avis de clients ayant une preuve d'expérience, en ligne avec les recommandations de la normeISO 20488
ISO 20488
Absolutely no idea where my order is. Absolutely no customer service reachable. 
I still haven't received my order
Order not received 15 days since order, no response from customer service
I had an issue with my delivery address and I wasn't given a very good response. I did have a response and explanation which was not the person in customer service's fault but the system itself, as I understand it.
I ordered 2 t shirts one came with in a few days.
The was coming from the europe outlet..
No I would not recommend ordering an item I have paid for cannot be traced
I have not received my item, no one gets back to my emails regarding the issue.
I Jane not received my order!! I've contacted customer service and no reply. Terrible service and I want my money back
Not received order!!!! Can't get a reply from anyone
Lack of communication regarding delivery
My itens were purchased two weeks ago and have not yet arrived
I have not received my goods
You charge for shipping then it takes >10 days to arrive.
Lack of transparency over dispatch and delays
The hat we purchased has not arrived
Absolutely love them well worth the money and fast delivery
I have not received my goods and found it impossible to deal with your company to report this
Awful. 3 weeks to arrive. 2 weeks before item shipped.
I haven't received my parcel yet, very slow delivery
Still waiting for the other half of my order , been almost 3 weeks
Two weeks later, no parcel, no help, DPD says it's still in process of delivery on app but on website says it's already been delivered. It hasn't been! Billabong have been no help. I'll never purchase from you again.
Order taking too long and still not received- ridiculous
I have not received this order even though the courier says it's been delivered, it has not!! And no response to my emails.
You have not delivered my order properly - it is stuck in the DPD system as you did not provide correct delivery details . Only one of 4 pieces has been delivered
Order took 17 days to arrive with no explanation. Shockingly bad customer service, when you email them you just get automated AI responses. No phone number to call. I won't be ordering from here again. When the item arrived it was poor quality with pulls in the fabric. Not what I expect for something that cost £100.
Delivery was incredibly slow with no updates, if left me wondering if it had been scammed at one point
Great products and different from what else is available in the high street.
I haven't received my order, very disappointed
I'm really happy with the quality, design and fit of the clothes
Disgusting customer service. Lucas you are utterly useless !!
From my pre-order the product was delivered very speedily when it was available and the product is excellent.
I'm still waiting for my order to arrive. No DPD updates and Billabong is not responding to my emails. I spent a lot of money and I won't receive what I ordered in time for when I need it.
Item not arrived and could not get any update from customer service when dpd link did not work
Business - Billabong
Websitehttps://www.billabong.co.uk/
Reviews for BillabongAll reviews
DescriptionBillabong is an Australian company founded in 1973, specializing in surf clothing and equipment.
IndustryFashion
Address
About TrustvilleTrustville, trusted retailers' verified reviews. A service provided by wizville. Trustville follows the recommendations of the ISO 20488:2018 standard to ensure authentic reviews.
