Review shared on June 16, 2026, at Billabong United-Kingdom, purchase date on 26 May

I have not received my order. I've contacted the customer service team multiple times and received no help. I will never shop here again despite like your swimwear the best. Stupidest system ever.

Review shared on June 15, 2026, at Billabong España, purchase date on 1 June

Me llego parte del pedido y aun no llega el otro resto y he enviado un correo preguntando y ni una respuesta

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 26 May

Because my order never turned up and there is no customer service to actually report this to

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 27 May

Have yet to receive item .

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 29 May

I still have not received my item which I placed over 2 weeks ago

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 2 June

I've paid but unfortunately not received my goods and no response from the store.

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 28 May

My order has not been delivered and customer service just keeps giving me the same answer not resolving it. Terribly disappointed by this whole experience.

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 29 May

I have not got the order

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 30 May

Placed my order on 30/5/26 and haven't received it as yet. The tracking information is saying it's been delivered and when I submit enquiries to Billabong, I just get an automated response. I've paid for an item I have not received and there is no help from customer support.

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 2 June

I have not received my item yet. DPD has marked it as delivered. It wasn't and customer service at Billabong and DPD have both ignored me

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 1 June

Have not received my order can't find out where it is

Review shared on June 15, 2026, at Billabong Schweiz, purchase date on 27 May

Weil ich erstens das falsche Produkt erhalten habe und zweitens das zweite Produkt gar nicht geliefert wurde. Bis jetzt habe ich vom Kundendienst nichts gehört. Habe mich am

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 2 June

I've tried to get help from Customer Service team about an item not delivered a was fobbed off by a chat bot , My second request email for help has been ignored. Very disappointed.

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 3 June

Haven't received item and not responding to my emails about it

Review shared on June 15, 2026, at Billabong United-Kingdom, purchase date on 2 June

Product wasn't delivered. Only an automated response from customer “services”. I want my money back.

Review shared on June 15, 2026, at Billabong España, purchase date on 26 May

servicio de ventas pesimo. No vuelvo a comprar

Review shared on June 15, 2026, at Billabong Deutschland, purchase date on 29 May

Wiederholt keine Ware erhalten

Review shared on June 14, 2026, at Billabong United-Kingdom, purchase date on 31 May

I still haven't received my order two weeks later? Delivery is too slow. Communication is also poor.

Review shared on June 14, 2026, at Billabong France, purchase date on 30 May

L'un des 2 articles que j'ai reçus est arrivé avec un trou

Review shared on June 14, 2026, at Billabong Portugal, purchase date on 1 June

Nao recebi a encomenda

Review shared on June 14, 2026, at Billabong United-Kingdom, purchase date on 29 May

Did not ship my order

Review shared on June 14, 2026, at Billabong United-Kingdom, purchase date on 31 May

Didn't receive my item

Review shared on June 14, 2026, at Billabong United-Kingdom, purchase date on 31 May

I've not received part of the order and I'm getting no response from my emails

Review shared on June 14, 2026, at Billabong United-Kingdom, purchase date on 1 June

Package never arrived and there is no response from customer services in spite of 7 emails and counting. Absolutely appalling.

Review shared on June 14, 2026, at Billabong United-Kingdom, purchase date on 22 May

I never received my order, tracking said delivered when it was not. Trying to speak to someone about this was just bloody hard work. I submitted at least 10 forms to which none was replied to by a human, just an automated response saying someone would get back to me shortly. The first was over a week ago. I will never purchase from these again.