Page 31 of 55 · 2 715 verified reviews
Svenja T.Confirmed purchase

Review shared on June 14, 2026, at Billabong Deutschland, purchase date on 2 June

Meine Bestellung ist leider immer noch nicht angekommen. Was aber hauptsächlich an DPD liegt. Ich hoffe der Kundenservice von Billabong kann das für mich lösen.

1/5
Melanie W.Confirmed purchase

Review shared on June 14, 2026, at Billabong Deutschland, purchase date on 4 June

Bin sehr zufrieden!Alles Top!

5/5
XAVIER C.Confirmed purchase

Review shared on June 13, 2026, at Billabong España, purchase date on 4 June

Aun estoy esperando respuestas sobre la devolución

1/5
Nàdia L.Confirmed purchase

Review shared on June 13, 2026, at Billabong España, purchase date on 5 June

Pedido complicado de ejecutar, los dos artículos vienen por separado y uno de ellos no recibido después de 8 días

1/5
Chrystelle H.Confirmed purchase

Review shared on June 13, 2026, at Billabong France, purchase date on 4 June

Article conforme et envoie rapide

5/5
Katherine B.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 23 May

Part of my order is missing.

1/5
Nick F.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 29 May

Have not received my order yet!

1/5
Kathrin F.Confirmed purchase

Review shared on June 13, 2026, at Billabong Deutschland, purchase date on 6 June

Tolles Shirt sehr schöne Farben

5/5
Annie L.Confirmed purchase

Review shared on June 13, 2026, at Billabong France, purchase date on 4 June

Colis reçu rapidement ! J'adore la marque Du choix, et des prix abordables

5/5
Craig H.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 30 May

Review without comment

1/5
Darren M.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 31 May

I ordered two pairs of shorts but only received one pair. I have already contacted you regarding the missing item and have not received a response. Unfortunately, the lack of communication and failure to resolve the issue has been very disappointing. Based on my experience, I would not recommend purchasing from your company. I would appreciate an urgent update regarding the missing pair of shorts.

1/5
Brian M.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 1 June

I haven't received the goods and customer services are ignoring me

1/5
Inola S.Confirmed purchase

Review shared on June 13, 2026, at Billabong France, purchase date on 4 June

Vêtements de qualité, livraison rapide

5/5
Emma B.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 28 May

Two weeks after ordering, order has not been received and drespite contacting Billabong there has been no response.

1/5
Laura W.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 31 May

I've been in touch with customer service several times and not had a single response by a human to resolve my issue. Part of my order never arrived even though tracking showed delivered.

1/5
Naomi L.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 25 May

I still haven't received my order that I placed on the 5.06.26

1/5
Esther M.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 8 June

Although expensive, it is worth it for the quality and designs!

5/5
Andrea D.Confirmed purchase

Review shared on June 13, 2026, at Billabong Deutschland, purchase date on 4 June

Review without comment

5/5
Edoardo S.Confirmed purchase

Review shared on June 13, 2026, at Billabong Italia, purchase date on 24 May

Review without comment

5/5
Sarah M.Confirmed purchase

Review shared on June 13, 2026, at Billabong Deutschland, purchase date on 4 June

Review without comment

5/5
Moritz W.Confirmed purchase

Review shared on June 13, 2026, at Billabong Deutschland, purchase date on 7 June

Falsches Produkt wurde geliefert

1/5
Kevin K.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 23 May

I am still waiting for my daughter's flip flops to be delivered. I ordered them on the 23/05/2026 and still waiting today on the 13th of June. I understand that they might be waiting for them to be delivered from the European depot but this is not really acceptable,

2/5
Alessandro C.Confirmed purchase

Review shared on June 13, 2026, at Billabong Italia, purchase date on 3 June

Review without comment

5/5
Dawn L.Confirmed purchase

Review shared on June 13, 2026, at Billabong United-Kingdom, purchase date on 29 May

Its taken 13 days so far, order still not arrived.

2/5
Rosa S.Confirmed purchase

Review shared on June 12, 2026, at Billabong España, purchase date on 1 June

Tuve un problema para realizar una devolución y no me atendisteis por mucho que os escribí, un mensaje generalizado, no soluciona el problema. La mala atención al cliente es una de las mayores causas de rechazo hacia una marca.

1/5
Andrea A.Confirmed purchase

Review shared on June 12, 2026, at Billabong Nederland, purchase date on 4 June

Goed kwaliteit

5/5
Hollie O.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 27 May

I have not received all of my order and I have contacted billabong on multiple occasions now with absolutely no response at all. Absolutely terrible and non-existent customer service, money has been deducted from my account from Billabong but they have failed to actually send me my order! Will not be ordering again and also would not recommend anyone else making an order unless you want to have your money disappear into thin air

1/5
Peter B.Confirmed purchase

Review shared on June 12, 2026, at Billabong Nederland, purchase date on 30 May

i ordered a package with estimated 3-5 day delivery and after 12 days still it has not arrived, and i dont get a reply from the helpdesk after several mails

1/5
Amy C.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 27 May

I did not receive my order and after emailing three times I have not had any human support get back to me. It's impossible to get hold of the company so it seems.

1/5
Valeria Z.Confirmed purchase

Review shared on June 12, 2026, at Billabong Italia, purchase date on 3 June

Review without comment

5/5
Nadia T.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 27 May

I still haven't received part of my order. I've contacted customer support several times and haven't had a response, other than being sent an automated reply.

1/5
SIMON B.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 29 May

Not arrived 14 days after order. Customer service very poor simply sending the same link that shows no update for 9 days. No effort to assist or remedy

1/5
Jemma M.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 27 May

Review without comment

1/5
Lena K.Confirmed purchase

Review shared on June 12, 2026, at Billabong Deutschland, purchase date on 1 June

Review without comment

2/5
June S.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 26 May

Because I haven't received it although the tracking code says it's been delivered was delivered 05/06/26????

1/5
Sarah J.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 29 May

Unable to track or understand where my order I purchased is currently.

1/5
Megan H.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 29 May

I still haven't received my order. Have emailed and not had a response

1/5
Lucas L.Confirmed purchase

Review shared on June 12, 2026, at Billabong Deutschland, purchase date on 3 June

Review without comment

5/5
Carli W.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 16 May

Review without comment

5/5
Amanda P.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 28 May

Order hasn't arrived and can't get help from customer services - just keep getting automated response

1/5
Ioanna X.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 24 May

I placed an order 25th May, after having to chase it last week after having no updates it went out for delivery and then returned to sender. At no time has anyone tried to deliver this order, there is always some home in this house. Terrible shopping experience, awful response from Billabong. I won't shop here again.

1/5
Melike B.Confirmed purchase

Review shared on June 12, 2026, at Billabong Schweiz, purchase date on 23 May

Sehr zufrieden mit der Ware

5/5
James H.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 28 May

Missing items

1/5
Leanne C.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 29 May

I have t reached the item despite the tracking saying its been delivered

1/5
Phil H.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 5 June

Excellent product & service

5/5
Daniel D.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 27 May

My parcel hasn't arrived I ordered two pairs of board shorts and haven't received any updates from a purchase made over 3 weeks ago

1/5
Johnny B.Confirmed purchase

Review shared on June 12, 2026, at Billabong Sweden, purchase date on 3 June

The quality of the products and the fast delivery. And of course the price .

5/5
Susann V.Confirmed purchase

Review shared on June 12, 2026, at Billabong Deutschland, purchase date on 29 May

Alles super

5/5
Paul P.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 4 June

Excellent service . Great top.

5/5
Francine B.Confirmed purchase

Review shared on June 12, 2026, at Billabong United-Kingdom, purchase date on 29 May

I have yet to receive my order!!!!!!

1/5