Reached out to customer service on an update on where my order was, I had a return email within 2 hours & my order came 4 days later. Great customer service
Reached out to customer service on an update on where my order was, I had a return email within 2 hours & my order came 4 days later. Great customer service
Delivery is not even completed yet. Received only 1 item of 4 ordered, and it has been 2 weeks now since I mde the order. This is crazy long for an online retailer.
J adore cette marque depuis que je suis ado, jamais déçue par la qualité.
Coupe et couleur top
L'achat s'est bien passée, mais j'ai trouvé que l'offre sur les soldes etait trop restreinte.
I love Roxy and all the surf brands as I grew up in Santa Monica, California all my life since I was in Junior High School. I was happy to see that there was a Roxy store that carries all the brands I love! I purchased a few tshirts and a cute Roxy sweatshirt for Fall season. Most of all, the staff in the store were very sweet, friendly, and helpful the whole time . I'll be back again very soon!
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J'ai aimé l'article, très beau pantalon, achat facile , livraison rapide, très satisfaite
Like the product, good colour and true to size
Très jolies robes , très bien coupées
Je suis très satisfaite de mon achat. La polaire est de très bonne qualité.
delivery took a long time and product was a completely different colour to advertised
Aucune communication
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Aún no he recibido parte del envío
Article conforme à la description, envoi rapide
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When I ordered, it said 3-4 days. Now it's been 12 days and the vacation trip is over.
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Tardan muchisimo en enviar el producto. Compré el 05 de julio y aún no lo he recibido
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Pas top le Délai de livraison, manque un article, je suis toujours pas remboursée d'ailleurs ?
el seguimiento del pedido no se actualiza y la web tiene menos ofertas que en tiendas fisicas
Vêtements de très bonnes qualite - magnifique - taille nickel
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Todo genial
Ich habe einen Gutscheincode eingegeben welcher abgezogen wurde aber beim bezahlen wurde mir der Preis ohne den Code abgerechnet. Auf meine Email diesbezüglich warte ich immernoch!
Helft van de bestelling is niet geleverd, en de support is echt slechter dan slecht. Alleen bereikbaar via het contactformulier, geven alleen antwoorden die in de FAQ's van de website staan, totaal niet klantgericht. En ik wacht nog op de terugbetaling van het deel wat ik retour heb gestuurd en al is ontvangen door Roxy.
No lo he recibido todavía!
Me gusta la calidad y el estilo
Guter ablauf, schnelle Lieferung
Retoure mit dpd
I ordered a wetsuit in June I then received a refund in early hours of the morning so I ordered another wetsuit. I have returned both wetsuits. I asked to cancel my second wetsuit as the next day I received notification that it had been dispatched. I was told by customer services that this wasn't possible. I now am missing a large amount of money awaiting for this to return. Over 2 weeks ago I sent back one and no refund had been given. Very very very poor customer service and no support or replies to my emails.
I have not yet received what I ordered. I got someone else's order. Customer service are 0 help
Der bestellte Surf Poncho wurde nicht geliefert mit dem Argument, dass er ausverkauft sei. Ist aber weiterhin im Webshop erhältlich. ???????? Gibt zum Glück noch andere Hersteller und Marken!
Colis arrivé rapidement,bien emballé, très joli tee shirt ,forme et couleur qui taille très bien,en plus en soldes et réduction supplémentaire avec mes avantages sur mon compte. Je recommande!
Très contente de mes achats
J'adore
There was no communication, no notice of shipping after purchase. I emailed to ask what was happening after a couple of weeks and had no reply. Eventually the order turned up. But only JUST in time for our trip. Until then, I had no idea what was happening or even the ability to cancel. 0 stars, would not recommend.
Ik heb 30 juni een bikini besteld. En ik heb het nog steeds niet ontvangen.
Livraison rapide maillot de bain au top
Die Lieferung- des superschönen und hochwertigen Bikinis- hat unerwartet lange gedauert.
Happy with my new flip flops, delivery took a bit longer than expected
Alles lief super
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Livraison longue