Roxy

Roxy United-Kingdom

Verified Customer Reviews

Good

3.5/5

With 481 verified reviews shared over the last 9 months

What do customers think?

AI Summary

Customers generally praise Roxy for the quality of its products and fast delivery. Items are frequently described as beautiful and comfortable. While positive feedback dominates, some customers note recurring issues with customer service, citing a lack of response or delays in issue resolution.

Lesley M.Confirmed purchase

Shared 7 days ago, purchase date made on 27 September

Review without comment

5/5
Sara T.Confirmed purchase

Shared 7 days ago, purchase date made on 29 September

Quality of product

5/5
Karen T.Confirmed purchase

Shared 9 days ago, purchase date made on 1 October

Review without comment

5/5
Debi C.Confirmed purchase

Shared 11 days ago, purchase date made on 27 September

Love Roxy products they are great quality & great prices , lots of new products regularly added . love the loyalty program too .

5/5
Lisa O.Confirmed purchase

Shared 13 days ago, purchase date made on 27 September

Review without comment

5/5
Keren A.Confirmed purchase

Shared 14 days ago, purchase date made on 26 September

Review without comment

5/5
Rebecca C.Confirmed purchase

Shared 15 days ago, purchase date made on 22 September

Great service . Fast & efficient

5/5
Keith F.Confirmed purchase

Shared 17 days ago, purchase date made on 28 September

My wife's favourite brand. Beautifully designed and accessible fashion

5/5
Lynne C.Confirmed purchase

Shared 19 days ago, purchase date made on 23 September

Easy order and delivery - item good - am very pleased with it

5/5
Manya M.Confirmed purchase

Shared 19 days ago, purchase date made on 22 September

I love the garments I ordered, the fit is exactly what I wanted, and they arrived really quickly too.

5/5
Joanne H.Confirmed purchase

Shared 20 days ago, purchase date made on 23 September

Great item, delivered promptly and just a great service

5/5
Emma T.Confirmed purchase

Shared 21 days ago, purchase date made on 21 September

I personally love the Roxy brand. All items I've purchased I've loved and I've been buying your brand for a very long time.

5/5
Nicki S.Confirmed purchase

Shared 21 days ago, purchase date made on 18 September

quick response and delivery

5/5
Roxane E.Confirmed purchase

Shared 23 days ago, purchase date made on 11 September

Terrible quality, made so cheaply, not comfortable at all. Made my big and little toes hurt and the soles of my feet. No padding whatsoever, it's like walking on solid thin plastic, you'd be better off buying the cheapest ones in sports direct than these honestly the worst sliders I've ever bought. The 2 star is only for the design

1/5
Joanne B.Confirmed purchase

Shared 25 days ago, purchase date made on 15 September

I haven't received my order yet!!!! It's been clearing customs for days! Think when you order it should tell you if coming from France or UK so then you can decide whether to go ahead! It was a birthday gift for a birthday today 25/09/26 and now it's late and who knows when it will arrive.

2/5
Harley B.Confirmed purchase

Shared 25 days ago, purchase date made on 19 September

Quality product, reasonable price and fast shipping

5/5
Elaine P.Confirmed purchase

Shared 26 days ago, purchase date made on 13 September

Was easy to negotiate and order on line.

5/5
Claire K.Confirmed purchase

Shared 27 days ago, purchase date made on 16 September

Simple and prompt delivery

5/5
Amy N.Confirmed purchase

Shared 27 days ago, purchase date made on 11 September

Cool designs , swift delivery and I love a loyalty reward!

5/5
Denise B.Confirmed purchase

Shared 28 days ago, purchase date made on 12 September

Review without comment

5/5
Harriet S.Confirmed purchase

Shared about 1 month ago, purchase date made on 12 September

Review without comment

5/5
Ali S.Confirmed purchase

Shared about 1 month ago, purchase date made on 13 September

Good products and prompt delivery

5/5
Sabrina P.Confirmed purchase

Shared about 1 month ago, purchase date made on 13 September

Great pair of linen trousers and super fast delivery.

5/5
Adia B.Confirmed purchase

Shared on September 18, 2026, purchase date made on 3 September

Lost or delayed order - who can tell? No customer service response to my enquiries

1/5
Mrs G.Confirmed purchase

Shared on September 17, 2026, purchase date made on 31 August

Beautiful products

5/5
Begum E.Confirmed purchase

Shared on September 16, 2026, purchase date made on 8 September

Comfortable

5/5
Karen R.Confirmed purchase

Shared on September 16, 2026, purchase date made on 9 September

Review without comment

5/5
Lin R.Confirmed purchase

Shared on September 15, 2026, purchase date made on 11 September

Great great

5/5
Sharon S.Confirmed purchase

Shared on September 15, 2026, purchase date made on 9 September

Love the jean but the app is difficult to use, wouldn't let me get the discounts it offered before downloading it. Despite me trying again and again.

3/5
Oliveen B.Confirmed purchase

Shared on September 14, 2026, purchase date made on 26 August

Excellant, fast service and true descriptions

5/5
Lindsey B.Confirmed purchase

Shared on September 13, 2026, purchase date made on 8 September

Fast delivery everything perfect

5/5
Samantha P.Confirmed purchase

Shared on September 13, 2026, purchase date made on 8 September

Review without comment

5/5
Eve L.Confirmed purchase

Shared on September 12, 2026, purchase date made on 4 September

Quality products and value for money

5/5
Liz W.Confirmed purchase

Shared on September 12, 2026, purchase date made on 26 August

Great service however clothing quality is not what it used to be and a sweater has bobbled on first wear

4/5
Sam H.Confirmed purchase

Shared on September 11, 2026, purchase date made on 26 August

I always find Roxy clothes too small and I'm only a uk 12-14

3/5
Margaretta W.Confirmed purchase

Shared on September 10, 2026, purchase date made on 2 September

Review without comment

5/5
Geraldine R.Confirmed purchase

Shared on September 10, 2026, purchase date made on 31 August

Love the brand and clothing but not the help from customer services. Even no reply at all or an unhelpful reply. I'd rather buy in store if I can

3/5
Eva Z.Confirmed purchase

Shared on September 10, 2026, purchase date made on 4 September

Quick and smooth

5/5
Rachel S.Confirmed purchase

Shared on September 10, 2026, purchase date made on 30 August

Review without comment

5/5
Jane B.Confirmed purchase

Shared on September 08, 2026, purchase date made on 26 August

I order arrived missing 1 item a pair of black cord trousers I have been charged for them but as of yet have not had any response from roxy at all regarding the matter

1/5
Katie S.Confirmed purchase

Shared on September 07, 2026, purchase date made on 26 August

Review without comment

5/5
Georgie B.Confirmed purchase

Shared on September 06, 2026, purchase date made on 30 August

Sent wrong size. Haven't heard back to any of my emails to exchange and resolve. Poor customer service

1/5
Aille M.Confirmed purchase

Shared on September 06, 2026, purchase date made on 1 September

Great quality, price & fast shipping

5/5
Berangere B.Confirmed purchase

Shared on September 06, 2026, purchase date made on 31 August

Review without comment

5/5
Holly N.Confirmed purchase

Shared on September 03, 2026, purchase date made on 27 August

Amazing, quick shipping!

5/5
A H.Confirmed purchase

Shared on September 02, 2026, purchase date made on 25 August

Great service

5/5
Elaine F.Confirmed purchase

Shared on September 01, 2026, purchase date made on 23 August

Lovely womenswear and excellent quality and service.

5/5
Emily P.Confirmed purchase

Shared on September 01, 2026, purchase date made on 4 August

Customer service

1/5
Grazielle S.Confirmed purchase

Shared on September 01, 2026, purchase date made on 27 August

A jaqueta não é o que eu esperava. Achei material fraco simples.

3/5
Tracy M.Confirmed purchase

Shared on September 01, 2026, purchase date made on 25 August

Quality clothing at competitive prices

5/5