Average
3.0/5104With 104 verified reviews shared over the last 2 monthssince 2 months
Les avis diffusés sur TrustVille sont des avis de clients ayant une preuve d'expérience, en ligne avec les recommandations de la normeISO 20488
ISO 20488
Was supposed to arrive in 3 days, could've arrived in 5 to make the holiday. Didn't arrive at all. I bought from a rival brand in the resort instead. Please can I have my money back now?
Quality clothing and efficient ordering and delivery of goods
Goods stylish and grey quality
Fast delivery, good quality items and look exactly as in pictures!
Fab products and prompt delivery.
I love the product I received. However on the day it arrived, I then got another sale notification which the same coat was included at an additional 25% off sale items. So it felt disappointing to have missed out
It's very well made, has lovely material, beautiful pattern and its lined but not padded which made you feel decent but not bulky + it's doesn't feel as if it would fall off if you were swimming or surfing
Great products, ease of online ordering, updates on delivery
I've waited 16 days for my order, the help centre is just automated bots that don't read my query
Easy to order, well packaged, delivered quickly. Nice quality suitcase, will see how well it holds up when my daughter takes it on holiday. Quite compact able, and very lightweight.
Still not received my order after a week and no communication on when it will be delivered. Ordered ski trousers, going skiing in a week so probably won't get them in time despite ordering well in advance. I'm very unlikely to purchase from Roxy again to be honest.
my parcel hasnt arrived, i have paid and emailed 3 times and nobody has come back to me, its disgusting service
Stylish, functional, good quality
Fast delivery, quality items
Awful customer service and now the return portal doesn't work
Totally false information about delivery times & awful customer service
Only one out of 3 items was delivered & your tracker showed none had been delivered at that time. Unhelpful. Then, weeks later you emailed to say the jumper would not be delivered. Still no refund for that. Then the 3rd item arrived. Poor communication & no refund yet!
Items were great but I contacted customer services regarding a delay in one of my items and have still not heard back. Seems like the whole process is very outdated.
It took you guys 4 days to send the order out - now too late - had to buy different kit for my daughter - disappointing- will have cancel/ return
I don't know if it's on its way and most of it was cancelled
No contact number, no info about delivery times . Worst experience ever don't shop at Roxy
Ordered as it says 2-5 business days…now at 7 and no delivery yet !
Could not make contact with anyone, minutes after I bought something I needed to adjust the address but just robot after robot, saying the same thing. Still waiting for package days after expected very worrying.
Easy wedsite & ordering . Good quality clothing & lovely colour combinations & well sewn. Love the Roxy logo
It wasn't clear how long it would take to receive the order. I ordered over a week ago and still haven't received it. It was for a trip I'm going on tomorrow so will all be returned.
Quick service and delivery…lovely ski mitts, exactly what I wanted
Delivery and service as expected. Only issue was one item was not in stock and had to be cancelled.
An item is missing from delivery and there is no contact number to get in touch with anyone to speak to them about this.
Great product and arrived on time, can't wait to use them.
Great items that my daughter loves, lost one point because the last item took a long time to arrive and I didn't get a notification that it had arrived.
Still don't have my order. Your auto correct address does not exist. I emailed you prior to despatch but this was not actioned. The parcel has been returned and despite emailing again, I've had no response.
Great colours though most are kinda odd words like nirvana but I haven't seen anything like Roxy blended colours anywhere. I can fit in the girls XXL, support was quick answering an email, beautiful designs, sale prices are fabulous
Business - Roxy
Websitehttps://www.roxy-uk.co.uk/
Reviews for RoxyAll reviews
DescriptionRoxy is a sportswear brand for girls and women. Roxy offers clothing, swimsuits, boardshorts and bikinis, beachwear and accessories, t-shirts, surf and snowboard clothing.
IndustryFashion
Address
About TrustvilleTrustville, trusted retailers' verified reviews. A service provided by wizville. Trustville follows the recommendations of the ISO 20488:2018 standard to ensure authentic reviews.
