Roxy

Roxy United-Kingdom

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Itinerary
Verified Customer Reviews

Good

3.4/5

With 426 verified reviews shared over the last 8 months

Trustville labelISO 20488

What do customers think?

AI Summary

Customers predominantly praise the high quality of the products and the fashionable design. The fast delivery is also frequently highlighted positively. The customer service is occasionally mentioned as an area for improvement, particularly concerning issues with returns or delivery delays.

Ali P.Confirmed purchase

Shared 7 days ago, purchase date made on 22 August

Love your products and delivery was prompt

5/5
Bradley W.Confirmed purchase

Shared 7 days ago, purchase date made on 23 August

You sent the wrong size item and haven't been in contact to sort it

1/5
Scott A.Confirmed purchase

Shared 7 days ago, purchase date made on 18 August

Review without comment

5/5
Shayan B.Confirmed purchase

Shared 8 days ago, purchase date made on 18 August

Review without comment

5/5
Laura O.Confirmed purchase

Shared 8 days ago, purchase date made on 15 August

Lovely item, great fit, reasonable price.

5/5
Anna M.Confirmed purchase

Shared 9 days ago, purchase date made on 20 August

Products are lovely

5/5
Clayer C.Confirmed purchase

Shared 9 days ago, purchase date made on 9 August

Review without comment

5/5
Sharon S.Confirmed purchase

Shared 9 days ago, purchase date made on 13 August

Great service, Nothing to complain about !

5/5
Lisa M.Confirmed purchase

Shared 9 days ago, purchase date made on 7 August

Quality of clothing not a good as it used to be. Poor customer service.

3/5
Elizabeth J.Confirmed purchase

Shared 11 days ago, purchase date made on 20 August

Love the Roxy look.

5/5
Debra M.Confirmed purchase

Shared 11 days ago, purchase date made on 21 August

Good service and product

5/5
Fiona R.Confirmed purchase

Shared 11 days ago, purchase date made on 18 August

products are good

5/5
Lauren G.Confirmed purchase

Shared 12 days ago, purchase date made on 13 August

Sizing is shockingly bad. I am size 8-10 And ordered a medium as I wanted a looser fit for my holiday shorts. That was too tight, so I ordered a large (which felt crazy due to my size) and even the large was small. Gave up.

1/5
Jayne C.Confirmed purchase

Shared 12 days ago, purchase date made on 5 August

My order was not delivered and I contacted customer service 7 days ago and still not received a reply, the item nor a refund.

1/5
Kay S.Confirmed purchase

Shared 13 days ago, purchase date made on 14 August

The shorts look great and fit perfectly

5/5
Ewelina H.Confirmed purchase

Shared 14 days ago, purchase date made on 7 August

Review without comment

4/5
Mew S.Confirmed purchase

Shared 14 days ago, purchase date made on 14 August

Review without comment

5/5
Kirstin G.Confirmed purchase

Shared 14 days ago, purchase date made on 13 August

Love the clothing and sale items are good value

5/5
Alexis B.Confirmed purchase

Shared 14 days ago, purchase date made on 15 August

Fab as always

5/5
Lisa S.Confirmed purchase

Shared 15 days ago, purchase date made on 12 August

Fantastic good quality clothing and flip flops . Easy site to navigate when placing an order and quick delivery.

5/5
Alison T.Confirmed purchase

Shared 16 days ago, purchase date made on 12 August

Great service

5/5
Sally B.Confirmed purchase

Shared 16 days ago, purchase date made on 31 July

Would be nice if the delivery was a little quicker

4/5
Peter R.Confirmed purchase

Shared 16 days ago, purchase date made on 10 August

Very good quality clothing always, promptly delivered

5/5
Emma G.Confirmed purchase

Shared 17 days ago, purchase date made on 25 July

Excellent service, great items

5/5
Amy W.Confirmed purchase

Shared 17 days ago, purchase date made on 8 August

Really nice baseball caps, free delivery and additional 20% off sale

5/5
Chloe R.Confirmed purchase

Shared 20 days ago, purchase date made on 8 August

Review without comment

5/5
Ruth P.Confirmed purchase

Shared 20 days ago, purchase date made on 9 August

Great product. Quick delivery, good price

5/5
Dawn G.Confirmed purchase

Shared 20 days ago, purchase date made on 5 August

Parcel was despatched immediately and was received within a couple of days of ordering

5/5
Jayne M.Confirmed purchase

Shared 21 days ago, purchase date made on 1 August

Terrible company to reach out to

1/5
Christine T.Confirmed purchase

Shared 21 days ago, purchase date made on 7 August

Great quality and perfect amount of choice.

5/5
Eloise H.Confirmed purchase

Shared 21 days ago, purchase date made on 8 August

Poor returns process

1/5
Elena E.Confirmed purchase

Shared 21 days ago, purchase date made on 28 July

I haven't received my order

1/5
Pamela V.Confirmed purchase

Shared 21 days ago, purchase date made on 7 August

Wrong size sent. Multiple attempts to get answers from customer service and still waiting.

1/5
James F.Confirmed purchase

Shared 22 days ago, purchase date made on 29 July

Products are greasy quality and fit.

5/5
Brianna D.Confirmed purchase

Shared 23 days ago, purchase date made on 25 July

Review without comment

1/5
Nicola S.Confirmed purchase

Shared 23 days ago, purchase date made on 4 August

Quality of dress and fast delivery

5/5
Jane T.Confirmed purchase

Shared 25 days ago, purchase date made on 31 July

Great styles with good quality and the sales are a bargain

5/5
Joanne P.Confirmed purchase

Shared 25 days ago, purchase date made on 4 August

Quick and easy to use website

5/5
Cecile M.Confirmed purchase

Shared 26 days ago, purchase date made on 26 July

Nice dress, nice fit. Bit synthetic but my daughter loves it and unlikel the 80's it still smells good after a few sweaty days. Oh and it arrived quickly.

5/5
Jess O.Confirmed purchase

Shared 26 days ago, purchase date made on 21 July

Terrible. False information displayed on their website about delivery times. No indication where the item is coming from...could be the UK, could be from France. You have to guess really and hope that you get your order in a sensible time frame. Mine took forever. Ordered on 21st July. Arrived on 31st when I was already on holiday. Complaining doesn't help as apparently that time frame is acceptable to this company. AVOID AVOID AVOID.

1/5
Beverley B.Confirmed purchase

Shared 26 days ago, purchase date made on 4 August

good range and choice, great prices in sale. super quick delivery this time

5/5
Anna D.Confirmed purchase

Shared 27 days ago, purchase date made on 31 July

Such great quality

5/5
Elena G.Confirmed purchase

Shared 27 days ago, purchase date made on 22 July

Review without comment

1/5
Tracey S.Confirmed purchase

Shared 27 days ago, purchase date made on 3 August

Good quality items that reflect what the website pictures shows

5/5
Kim G.Confirmed purchase

Shared 29 days ago, purchase date made on 28 July

Fast service and great products

5/5
Donna S.Confirmed purchase

Shared 29 days ago, purchase date made on 30 July

Easy to shop and pay. Great webpage and gorgeous clothes.

5/5
Susanna P.Confirmed purchase

Shared 29 days ago, purchase date made on 12 July

I made multiple attempts to contact customer services and kept getting an automated response

1/5
Jayne S.Confirmed purchase

Shared 29 days ago, purchase date made on 18 July

It arrived two weeks late and I wrote to you weeks ago wanting to send it back and you haven't responded: customer service is appalling

1/5
Claire S.Confirmed purchase

Shared 30 days ago, purchase date made on 18 July

I have not received my order, I have emailed customer services 2days ago trying to get information on its status but I still haven't heard back.

1/5
Miss T C M.Confirmed purchase

Shared 30 days ago, purchase date made on 31 July

Easy to navigate around the website. Very quick delivery.

5/5