Roxy

2 973 avis vérifiés·10+Establishments

Very good

3.8/5

With 2973 verified reviews shared over the last 7 months

Trustville labelISO 20488

What do customers think?

AI Summary

Customers frequently praise the quality and designs of Roxy products, with many satisfied with the fit. However, recurring issues are mentioned regarding delivery times, which are often perceived as too long, and occasional problems with customer service, especially concerning returns or missing items.

Monika P.Confirmed purchase

Review shared 6 days ago, at Roxy Deutschland, purchase date on 28 July

Lief alles wie geschmiert und ist ein toller Artikel, lieb mein Schwimmshirt jetzt schon!

5/5
Donna S.Confirmed purchase

Review shared 6 days ago, at Roxy United-Kingdom, purchase date on 30 July

Easy to shop and pay. Great webpage and gorgeous clothes.

5/5
Cecile C.Confirmed purchase

Review shared 6 days ago, at Roxy France, purchase date on 30 July

Review without comment

4/5
Vera F.Confirmed purchase

Review shared 6 days ago, at Roxy Portugal, purchase date on 29 July

Review without comment

5/5
Christine B.Confirmed purchase

Review shared 6 days ago, at Roxy France, purchase date on 27 July

Review without comment

5/5
Susanna P.Confirmed purchase

Review shared 6 days ago, at Roxy United-Kingdom, purchase date on 12 July

I made multiple attempts to contact customer services and kept getting an automated response

1/5
Sandra F.Confirmed purchase

Review shared 6 days ago, at Roxy Deutschland, purchase date on 22 July

Keine Antwort mehr auf meine Reklamation

2/5
Marie-Alexandra G.Confirmed purchase

Review shared 6 days ago, at Roxy France, purchase date on 30 July

Belle réduction et envoi très rapide

5/5
Susana Z.Confirmed purchase

Review shared 6 days ago, at Roxy Portugal, purchase date on 28 July

Veio tudo certo e de acordo com a expetativa

5/5
Jayne S.Confirmed purchase

Review shared 6 days ago, at Roxy United-Kingdom, purchase date on 18 July

It arrived two weeks late and I wrote to you weeks ago wanting to send it back and you haven't responded: customer service is appalling

1/5
Hannie V.Confirmed purchase

Review shared 6 days ago, at Roxy Nederland, purchase date on 27 July

De top valt kleiner uit in de schouders terwijl ik het al een maat groter had besteld. Het komt uit China en ik ga het maar niet aan om het te retourneren. Ervaring uit verleden is dat je nog meer geld kwijt bent en maanden verder.

4/5
Annick L.Confirmed purchase

Review shared 6 days ago, at Roxy France, purchase date on 28 July

Rapidité

5/5
Sabrina N.Confirmed purchase

Review shared 7 days ago, at Roxy Österreich, purchase date on 25 July

Lieferung erfolgte schnell und Artikel passen super

5/5
Marie-Noëlle C.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 26 July

Tout est parfait

5/5
Alexandra F.Confirmed purchase

Review shared 7 days ago, at Roxy Österreich, purchase date on 26 July

Paket ist nie angekommen, da Adressänderung nicht möglich!

1/5
Mónica A.Confirmed purchase

Review shared 7 days ago, at Roxy España, purchase date on 27 July

Me llegó un producto equivocado

3/5
Emmanuelle L.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 26 July

Articles reçus conformes

5/5
Jeremy V.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 26 July

Review without comment

5/5
Justine L.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 27 July

les deux articles achetés me conviennent parfaitement

5/5
Marianne U.Confirmed purchase

Review shared 7 days ago, at Roxy Schweiz, purchase date on 5 July

Review without comment

5/5
Silvia G.Confirmed purchase

Review shared 7 days ago, at Roxy Deutschland, purchase date on 28 July

Die Lieferung erfolgte schnell und und beide bestellten Teile entsprachen meinen Vorstellungen und passten super. Ich bin super zufrieden. Ich bestell ganz sicher wieder bei euch.

5/5
Edurne O.Confirmed purchase

Review shared 7 days ago, at Roxy España, purchase date on 26 July

Calidad del producto u rapidez en el envío

5/5
Caroline M.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 24 July

Bonne qualité

5/5
Claire S.Confirmed purchase

Review shared 7 days ago, at Roxy United-Kingdom, purchase date on 18 July

I have not received my order, I have emailed customer services 2days ago trying to get information on its status but I still haven't heard back.

1/5
Miss T C M.Confirmed purchase

Review shared 7 days ago, at Roxy United-Kingdom, purchase date on 31 July

Easy to navigate around the website. Very quick delivery.

5/5
Cecilia B.Confirmed purchase

Review shared 7 days ago, at Roxy Italia, purchase date on 30 July

ottimi prodotti e consegna molto veloce

5/5
Eli R.Confirmed purchase

Review shared 7 days ago, at Roxy España, purchase date on 29 July

Me cobraron un vestido que cancelaron al momento pero que todavía está en stock en la web. No he recibido reembolso ni explicación alguna. He enviado varios mails y no tengo respuesta.

1/5
Elizabeth R.Confirmed purchase

Review shared 7 days ago, at Roxy United-Kingdom, purchase date on 27 July

Review without comment

5/5
Racheal T.Confirmed purchase

Review shared 7 days ago, at Roxy United-Kingdom, purchase date on 18 July

Items didn't arrive on time, No communication updates. No reply to email or by phone. Very poor customer service. Tracking number supplied didn't work

1/5
Elisabeth S.Confirmed purchase

Review shared 7 days ago, at Roxy Deutschland, purchase date on 28 July

Sendung kam nicht an

1/5
Nora G.Confirmed purchase

Review shared 7 days ago, at Roxy Nederland, purchase date on 26 July

De bezorging was op tijd en ik vind de bikini heel leuk

5/5
Alisha K.Confirmed purchase

Review shared 7 days ago, at Roxy Schweiz, purchase date on 21 July

Schönes Logo, bequem

5/5
NATHALIE B.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 30 July

Rapidité de traitement de la commande et de livraison. Qualité des produits.

5/5
Chris N.Confirmed purchase

Review shared 7 days ago, at Roxy United-Kingdom, purchase date on 16 July

Tried to return this item using Roxy's online return service but item ‘apparently' lost, despite tracking service.

1/5
MONIQUE C.Confirmed purchase

Review shared 7 days ago, at Roxy France, purchase date on 29 July

Rapidité, produits soldés, échange

5/5
Angela G.Confirmed purchase

Review shared 8 days ago, at Roxy España, purchase date on 27 July

Review without comment

5/5
Pauline M.Confirmed purchase

Review shared 8 days ago, at Roxy France, purchase date on 24 July

Produits parfait

5/5
Anna K.Confirmed purchase

Review shared 8 days ago, at Roxy España, purchase date on 25 July

Review without comment

5/5
Paula F.Confirmed purchase

Review shared 8 days ago, at Roxy United-Kingdom, purchase date on 28 July

Review without comment

5/5
Marlies V.Confirmed purchase

Review shared 8 days ago, at Roxy Nederland, purchase date on 27 July

Mooi en goede kwaliteit

5/5
Swetlana W.Confirmed purchase

Review shared 8 days ago, at Roxy Deutschland, purchase date on 26 July

Schneller und unkomplizierter Versand. Gute Qualität der Ware, beliebig zusammenstellbar.

5/5
Patricia B.Confirmed purchase

Review shared 8 days ago, at Roxy France, purchase date on 27 July

Maillot parfait

5/5
CELINE G.Confirmed purchase

Review shared 8 days ago, at Roxy France, purchase date on 23 July

Produits de qualité

5/5
Ninon G.Confirmed purchase

Review shared 8 days ago, at Roxy France, purchase date on 27 July

rapidité de l'envoie, prise en charge retour, produits de qualité ( des tongs pas lâches pour mes pied fins selon les modèle) . merci

5/5
Rike R.Confirmed purchase

Review shared 8 days ago, at Roxy Deutschland, purchase date on 24 July

Gutes zeug :)

5/5
Nadia G.Confirmed purchase

Review shared 9 days ago, at Roxy España, purchase date on 24 July

Los productos genial, pero gastos de envío elevados

4/5
Jules G.Confirmed purchase

Review shared 9 days ago, at Roxy United-Kingdom, purchase date on 13 July

Your customer service is non existent. I've returned my order nearly two weeks ago and still have not received confirmation of the return or my refund.

1/5
Yanicet Lobaina G.Confirmed purchase

Review shared 9 days ago, at Roxy España, purchase date on 25 July

Review without comment

5/5
Valerie L.Confirmed purchase

Review shared 9 days ago, at Roxy France, purchase date on 26 July

Livraison rapide et achat conforme à mes attentes

5/5
Kai E.Confirmed purchase

Review shared 9 days ago, at Roxy Deutschland, purchase date on 28 July

An sich Schöne Teile aber fallen nicht schön aus bzw sitzen nicht schön und Versand braucht lang

2/5