Roxy

Roxy Ireland

Verified Customer Reviews

Good

3.2/5

With 52 verified reviews shared over the last 7 months

What do customers think?

AI Summary

Customers primarily appreciate the quality and style of the products, with many noting that Roxy rarely disappoints. The ease of online ordering and fast delivery are frequently mentioned positives. However, some customers report issues with missing items in their orders and express dissatisfaction with the customer service response to these problems.

Nicola B.Confirmed purchase

Shared 10 days ago, purchase date made on 3 August

Website very user friendly and the range of styles is amazing something for everyone

5/5
Amy R.Confirmed purchase

Shared 13 days ago, purchase date made on 29 July

Review without comment

5/5
Gemma C.Confirmed purchase

Shared 13 days ago, purchase date made on 13 July

Review without comment

1/5
Maureen M.Confirmed purchase

Shared 14 days ago, purchase date made on 19 July

Quality of clothes, value and service

5/5
Mary F.Confirmed purchase

Shared 17 days ago, purchase date made on 26 July

Prompt service, good value , well make clothing

5/5
Barbara D.Confirmed purchase

Shared 18 days ago, purchase date made on 23 July

Very comfortable bikini and good style

5/5
Eimear L.Confirmed purchase

Shared 18 days ago, purchase date made on 24 July

Great service, got a great bargain..love my flip flops

5/5
Rowena L.Confirmed purchase

Shared 25 days ago, purchase date made on 20 July

Review without comment

5/5
Sinead O.Confirmed purchase

Shared 28 days ago, purchase date made on 5 July

Products are of good quality

5/5
Celine M.Confirmed purchase

Shared on July 20, 2026, purchase date made on 5 July

I've ordered many times from Roxy and love their prodicts

5/5
Iva B.Confirmed purchase

Shared on July 19, 2026, purchase date made on 9 July

Sizing is way off from the measurements

3/5
Louise F.Confirmed purchase

Shared on July 12, 2026, purchase date made on 2 July

I love Roxy since I was young, now my teenage daughters love it too

5/5
Nima C.Confirmed purchase

Shared on July 05, 2026, purchase date made on 20 June

Love your clothes

4/5
Ev K.Confirmed purchase

Shared on July 05, 2026, purchase date made on 22 June

Great quality clothing

5/5
Mariana F.Confirmed purchase

Shared on July 02, 2026, purchase date made on 23 June

Review without comment

5/5
Millie L.Confirmed purchase

Shared on June 25, 2026, purchase date made on 14 June

Review without comment

5/5
Orla B.Confirmed purchase

Shared on June 25, 2026, purchase date made on 17 June

The site is easy to use. They have a great selection to choose from and the parcel arrived quickly

5/5
Deirdre R.Confirmed purchase

Shared on June 21, 2026, purchase date made on 9 June

Good quality clothes

5/5
Frankie C.Confirmed purchase

Shared on June 19, 2026, purchase date made on 7 June

One of the items never turned up

1/5
Elaine M.Confirmed purchase

Shared on June 16, 2026, purchase date made on 3 June

Love my Roxy Red Crossbody/Bum Bag. Good service.

5/5
Meredith J.Confirmed purchase

Shared on June 16, 2026, purchase date made on 9 June

It's always annoying to receive a survey before the order. No comment on the order, currently stuck in France somewhere. Roxy you need to change what triggers these survey emails.

2/5
Patricia O.Confirmed purchase

Shared on June 15, 2026, purchase date made on 3 June

Love the quality and style. Roxy never fails to disappoint

5/5
Victor C.Confirmed purchase

Shared on June 11, 2026, purchase date made on 1 June

Review without comment

5/5
Audrey K.Confirmed purchase

Shared on June 11, 2026, purchase date made on 23 May

I am missing an item from my order and my email has not been responded to. I have no update on why my order has been reached me where it is and when will I get it.

1/5
Irene O.Confirmed purchase

Shared on May 24, 2026, purchase date made on 12 May

It was easy to order and I'm very pleased with my purchase

5/5
Noeleen H.Confirmed purchase

Shared on May 22, 2026, purchase date made on 13 May

Delight to get a second pair of my favourite sandals

5/5
Mary B.Confirmed purchase

Shared on May 19, 2026, purchase date made on 5 May

The products and delivery are good, however I have requested help with a return several times and got no response

2/5
Mohamed B.Confirmed purchase

Shared on May 17, 2026, purchase date made on 5 May

Review without comment

5/5
Orla M.Confirmed purchase

Shared on May 17, 2026, purchase date made on 7 May

Review without comment

3/5
Rocio G.Confirmed purchase

Shared on May 12, 2026, purchase date made on 4 May

I haven't received the package, and not able to talk to anyone who can help me. I emailed you guys and no answers, no refunds and no bikini

1/5
Caroline G.Confirmed purchase

Shared on May 10, 2026, purchase date made on 30 April

Easy to order

5/5
Maria F.Confirmed purchase

Shared on May 07, 2026, purchase date made on 22 April

Appalling customer service. I was sent different items to what I paid for. I have contacted them three times looking for the correct items or a refund and initially I was told someone would be in touch but 10'days and 2 more emails from me and I have heard no more.

1/5
Mary Rose H.Confirmed purchase

Shared on May 06, 2026, purchase date made on 24 April

The fabric, cut and quality of the garments was not of the standard I expected.

2/5
Margaret S.Confirmed purchase

Shared on April 26, 2026, purchase date made on 10 April

Item was true to photo and sizing was accurate.

5/5
Susan M.Confirmed purchase

Shared on April 23, 2026, purchase date made on 8 April

The item ordered has not been delivered 11 working days since dispatch. I have contacted customer service twice and received only automated completely unhelpful replies.

1/5
Jana C.Confirmed purchase

Shared on March 26, 2026, purchase date made on 13 March

Review without comment

5/5
Louise M.Confirmed purchase

Shared on March 26, 2026, purchase date made on 13 March

The wrong order was sent, it's been 3 days and Roxy have still not dispatched my correct order or issued a refund.

1/5
Bernadette B.Confirmed purchase

Shared on March 26, 2026, purchase date made on 15 March

Great products and timely delivery

5/5
Niamh M.Confirmed purchase

Shared on March 20, 2026, purchase date made on 7 March

Haven't received yet

3/5
Patricia J.Confirmed purchase

Shared on February 22, 2026, purchase date made on 14 February

I'm still waiting for my order. I got no confirmation but money has been taken out. I can't contact Roxy but I'm getting plenty of your sale emails. I know from the order status that's it's shipped but can't track it. No point in having a contact number when there is no one to man it. Worst customer service ever. So disappointed!!!!!

1/5
Mary B.Confirmed purchase

Shared on February 15, 2026, purchase date made on 3 February

very easy to order online and fast delivery

5/5
Mags W.Confirmed purchase

Shared on February 12, 2026, purchase date made on 30 January

love the member discounts, ease of use of the website and fast, reliable delivery

5/5
Erica M.Confirmed purchase

Shared on February 09, 2026, purchase date made on 29 January

style and fit

5/5
Elaine M.Confirmed purchase

Shared on February 06, 2026, purchase date made on 25 January

Haven't received it yet..shipped 10 days ago and no updates

1/5
Alfonsina S.Confirmed purchase

Shared on February 03, 2026, purchase date made on 22 January

I can't follow the shipment. I don't know when is gonna arrive or even if it's on the way. The follow steps after the purchase are so confusing.

1/5
Suzanne O.Confirmed purchase

Shared on January 22, 2026, purchase date made on 10 January

I had my last Roxy suitcase for nearly 20 years and it never did me wrong. I was very happy to purchase another one.

5/5
Nadine H.Confirmed purchase

Shared on January 22, 2026, purchase date made on 10 January

Didn't receive part of my order I've been trying to contact Roxy for a week and nobody is getting back to me!

1/5
Tatiana V.Confirmed purchase

Shared on January 22, 2026, purchase date made on 9 January

Review without comment

4/5
Teresa H.Confirmed purchase

Shared on January 21, 2026, purchase date made on 11 January

I have still not received part of my order

1/5
Maria B.Confirmed purchase

Shared on January 16, 2026, purchase date made on 5 January

I ordered two items and only received 1, even though it says 2 were dispatched, I can't contact a human only a robot with no explanation

1/5