Website very user friendly and the range of styles is amazing something for everyone
Good
With 52 verified reviews shared over the last 7 months
Customers primarily appreciate the quality and style of the products, with many noting that Roxy rarely disappoints. The ease of online ordering and fast delivery are frequently mentioned positives. However, some customers report issues with missing items in their orders and express dissatisfaction with the customer service response to these problems.
Website very user friendly and the range of styles is amazing something for everyone
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Quality of clothes, value and service
Prompt service, good value , well make clothing
Very comfortable bikini and good style
Great service, got a great bargain..love my flip flops
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Products are of good quality
I've ordered many times from Roxy and love their prodicts
Sizing is way off from the measurements
I love Roxy since I was young, now my teenage daughters love it too
Love your clothes
Great quality clothing
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The site is easy to use. They have a great selection to choose from and the parcel arrived quickly
Good quality clothes
One of the items never turned up
Love my Roxy Red Crossbody/Bum Bag. Good service.
It's always annoying to receive a survey before the order. No comment on the order, currently stuck in France somewhere. Roxy you need to change what triggers these survey emails.
Love the quality and style. Roxy never fails to disappoint
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I am missing an item from my order and my email has not been responded to. I have no update on why my order has been reached me where it is and when will I get it.
It was easy to order and I'm very pleased with my purchase
Delight to get a second pair of my favourite sandals
The products and delivery are good, however I have requested help with a return several times and got no response
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I haven't received the package, and not able to talk to anyone who can help me. I emailed you guys and no answers, no refunds and no bikini
Easy to order
Appalling customer service. I was sent different items to what I paid for. I have contacted them three times looking for the correct items or a refund and initially I was told someone would be in touch but 10'days and 2 more emails from me and I have heard no more.
The fabric, cut and quality of the garments was not of the standard I expected.
Item was true to photo and sizing was accurate.
The item ordered has not been delivered 11 working days since dispatch. I have contacted customer service twice and received only automated completely unhelpful replies.
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The wrong order was sent, it's been 3 days and Roxy have still not dispatched my correct order or issued a refund.
Great products and timely delivery
Haven't received yet
I'm still waiting for my order. I got no confirmation but money has been taken out. I can't contact Roxy but I'm getting plenty of your sale emails. I know from the order status that's it's shipped but can't track it. No point in having a contact number when there is no one to man it. Worst customer service ever. So disappointed!!!!!
very easy to order online and fast delivery
love the member discounts, ease of use of the website and fast, reliable delivery
style and fit
Haven't received it yet..shipped 10 days ago and no updates
I can't follow the shipment. I don't know when is gonna arrive or even if it's on the way. The follow steps after the purchase are so confusing.
I had my last Roxy suitcase for nearly 20 years and it never did me wrong. I was very happy to purchase another one.
Didn't receive part of my order I've been trying to contact Roxy for a week and nobody is getting back to me!
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I have still not received part of my order
I ordered two items and only received 1, even though it says 2 were dispatched, I can't contact a human only a robot with no explanation