Recensione condivisa il il 21 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 8 Giugno

Split order, absolutely useless replies from your help

Recensione condivisa il il 21 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 6 Giugno

My parcel never arrived and no one has responded to me about it

Recensione condivisa il il 21 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 5 Giugno

I really liked what I ordered but I didn't receive it or any updates in 2 weeks after being told it was shipped so I asked where it was and was ensured that it was on its way. 5 minutes later I was informed both orders had been cancelled and the items I ordered were also now out of stock, hence why I ordered with early access. Easily the worst online shopping experience I've had.

Recensione condivisa il il 20 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 6 Giugno

My parcel has still not arrived and I'm waiting for answers on where my delivery is

Recensione condivisa il il 20 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 6 Giugno

It's been 2 weeks i still haven't received my order.

Recensione condivisa il il 20 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 5 Giugno

I ordered some board shorts and they have never been delivered - been 2 weeks now .

Recensione condivisa il il 20 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 6 Giugno

It's been 2 weeks and the order hasn't yet arrived. The tracking doesn't work at Billabong customer service doesn't reply. I did get an email offering 30% off my next purchase, but that's not any kind of compensation since I hope not to shop with Billabong again. It's a shame because the products, from experience, are good, but the service has been awful

Recensione condivisa il il 20 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 28 Maggio

My order never arrived. I have been charged and have contacted billabong twice with no response.

Recensione condivisa il il 19 Giugno 2026, presso Billabong France, data dell’acquisto il 7 Giugno

Livraison partielle malgré paiement intégrale d une commande. Après réclamation on me répond a côté.

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 7 Giugno

Package never arrived and no customer service!

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 5 Giugno

I have been trying to contact Billabong for support. Half of my bikini set is missing and online it says it got delivered. There is no ticket, no parcel, just a huge disappointment in losing my money. All my emails get automated replies and the helpline in the working hours is out of order too. I have never been this dissatisfied with a brand / customer service. This is my money that I've worked hard for. Who has the right to just take the money and not deliver my items?!

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 5 Giugno

I have never received my order!

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 4 Giugno

Order hasn't been delivered and customer service is very slow

Recensione condivisa il il 19 Giugno 2026, presso Billabong France, data dell’acquisto il 8 Giugno

Des articles annulés après finalisation et paiement de la commande. Plus un article non livré alors qu'on me dit que oui. J'adore la marque mais je recommande pas du tout commande en ligne.

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 4 Giugno

My order has still not been delivered can you please chase this for me I've emailed on a few occasions syill no joy

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 5 Giugno

I never received my order and when I try to contact to sort issue just for automated emails back

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 1 Giugno

order didnt even come and help was useless and automated

Recensione condivisa il il 19 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 4 Giugno

Terrible service not received my order no response from customer support

Recensione condivisa il il 18 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 2 Giugno

Ordered the 2nd of June. Never turned up, tracking says delivered and can't get a response from customer services.

Recensione condivisa il il 18 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 30 Maggio

My item never arrived and no one is responding to my emails

Recensione condivisa il il 18 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 3 Giugno

The package had never been received! Shocking!

Recensione condivisa il il 18 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 3 Giugno

The item has not arrived. Billabong have not responded to me. I contacted DPD and they said billabong have not filled the shipment details so I can't complete security to find out where the parcel is

Recensione condivisa il il 18 Giugno 2026, presso Billabong United-Kingdom, data dell’acquisto il 3 Giugno

I made my order on the 6th June, it is now the 18th June and I have still not received it. The tracking is useless and the customer service is non existent. I would go out of my way to avoid using Billabong in any capacity in the future.