DC Shoes United-Kingdom

Simon H.

Lucy C.

Not received item

James D.

Been waiting 16 days for delivery and still not received

Mrs R.

Haven't received my shoes and had no joy trying to contact DC shoes - automated response to their online contact and unable to get through on the phone

Kevin S.

I didn't receive my order

Simon W.

3 weeks later I have no shoes. Contacted the courier and apparently my package is still in the Netherlands. Tried to contact customer services several times but no reply.

Ion G.

The parcel never arrived, i have send an email, and its been two weeks, nobody even responded to it

Katy H.

DPD claim to have delivered my order but has not arrived. Have reached out several times to DC Shoes but have had no response.

Kyle B.

Kelly H.

Appalling customer service havnt recieved my order been waiting nearly 3 weeks can't track it and when asked for a refund am being ignored have sent multiple emails no response at all!

Kyra G.

It still hasn't even arrived yet and I purchased this 3 weeks ago.

Stuart M.

Haven't received item 15-06-26 order date 23-05-26

Brandon P.

Because it's been more than 15 days and I still haven't received my order.

David T.

Emily W.

James B.

Undelivered - little response from support

Edd T.

Elizabeth A.

Still haven't received order and can't contact yous at all

Bernadette L.

sizing is all wrong, and even when try to order more bigger sizes in one order, they don't arrive together. and then the second part takes weeks longer and no communication (still haven't arrived!). Then it makes returns hard because i want to send back all at once, but can't if half the order still hasn't arrived. I am literally hundreds of pounds out of pocket waiting for items to arrive AND waiting to be able to send them back.

Lizzie R.

Despite DPD reporting my order was delivered- I do not have it. The customer service is bad- I received a pointless AI answer and no further response, despite repeated attempts

Martin S.

Still waiting on shoes I ordered 3 weeks ago with no answer to where they are. Yet you want a rating on how my experience has been

Hugo E.

Order hasn't arrived, can't contact someone to sort it out

Paul M.

I have been told my shoes were delivered. They were not. I have spent well over a week trying to contact customer service. The only replies I get are automated.

T S W.

My board shorts haven't been received despite DPD saying they've been delivered. I've had no response from the customer services team to help track them down. The product is now showing as out of stock and if the ones dispatched aren't found, I won't get the product I wanted.

Naomi S.

I have not received my order and not received a phone call to resolve after contacting customer services

Tracy B.

I still not recieved my order

Jack D.

My order hasn't arrived, the postal service DPD marked it as delivered and provided no proof, I have contacted DC and they have not replied even though I'm emailing them like they tell you to. I now still have no delivery, no proof of delivery and no package, 3 weeks after ordering the shoes.

Andrew J.

Not been delivered yet and there no follow ups from it

Iain G.

Oana S.

I didn't receive one of the two products I ordered.

Emma W.

My order hasn't arrived, despite the tracking service saying that it has - clearly the item has been delivered elsewhere. I've tried contacting customer services three times and have not had a response to my concerns which is a pretty poor service for such a reputable company.

Andrew B.

Order hasn't been delivered and still waiting on a response from Dc as it sa

Thomas F.

Package didn't arrive?!?

Funmilola A.

u didnt put my full adress my order is now stuck

Laura N.

I love DC Shoes apart from the delivery of this last order. Shows as delivered on the tracking from DPD but not received. Emailed yourselves 3 days ago but not yet had a response

Angelina C.

I still don't have my trainers and I've had no response from customer service

Lee H.

My order never arrived

Lisa D.

I've never received my order