Wrong item was sent and the length of time taken to process it
Wrong item was sent and the length of time taken to process it
Diabolical customer service
100% recommend! We love DC shoes in our household, everyone wears them as they are the most comfortable! We are a family of BMX & Skateboard users.
I like the design style of the high tops
Good quality shoes. My son's favourite and Court Graffik fits his wide feet perfectly.
Ordered a Tshirt for my son. Arrived fine, but wasn't suitable. Tried to arrange a return online but it says my order number doesnt exist. Sent a message on the 14th, its been 10 days and Ive had no response.
Waited 14 days to receive the item and could not communicate with anyone but AI as your phone lines are conveniently cut off so I tried cancelling the order to end up receiving it anyways after my trip to France so absolute joke of a company and will never be shopping with you again .
The shoes were good once they turned up but we had to wait a couple of weeks for them to arrive. There was very little communication advising of delivery or dispatch times.
Great shoes. Granddaughter loves them
Communication was poor. the delivery was slow. I lodged the customer service enquiry and you did not respond. You cancelled the delivery of the shoes which was the main item that I wanted.
Good value for money and quick delivery
Item came with split eyelet, no response from email queries
Very poor customer service, despatch time was 2 weeks
Funky design and very comfortable
Took ages to receive the trainers, had brought others in the meantime and tried to cancel the order but they didn't cancel it and then magically they turned up after I said I wanted a refund. Fucking joke, won't be buying from you again.
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Took weeks to ship
Customer service are horrible. I had an issue with my order, the refund take ages to get my money back
I have sent 4 emails with no reply. I have only had 1 pair of trainers delivered. I have asked for the other pair to be resent or refunded.
Nice cap & easy ordering process
Lack of communication
Never received the order
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Comfy shoes, amazing quality and stunning designs
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Shoes arrived within 2 days. They were competitively priced and are of the superior quality expected from DC Shoes.
Order had wrong address on email confirmation. Customer services could not change it. Order was delievered to wrong address but fortuneately was refused and returned to sender. In the mean-time i had changed bank accounts meaning that my original card was no longer valid and customer services could not refund me !! So i have no shoes and no money !!
I never got my shoes.
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The quality and style of your brand - im in love since ever
Very stylish
Easy to use website. Item quality and delivery. Value for money.
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Quality products, delivery swift. Could actually do with better photos as they are better than thought.
Shoes came within the time and the quality of the shoes when got mwha.
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Appalling customer service, no real feed back just AI bot responses, shoes did not arrive in the specified time and no number to call or tracking details.
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Because I was not sent any notification of when it was going to be delivered & who by. Also the box was very badly battered which isn't good when you are giving it as a present !!
Great product great price and swift delivery
Shocking website and service
Shoes are just always good
They are wrong size. I have asked for a return label. The process of getting one online is a rubbish amd now im sitting here 65pound down and a 0air of trainers for my daughters birthday that dont fit
How happy my son was with his purchase.
Great products, fast shipping, no delivery fee for members (free to join). The only downside is that they reel you in with coupon codes, which are never valid/have confusing terms. I even referred someone and never received the payout, so maybe don't bother with their affiliate thingy.
My parcel arrived damaged, I am glad that the item themselves weren't damaged, but the state the parcel arrived has put me off ordering in the future
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Great shoes
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