DC Shoes United-Kingdom

Danielle S.

Jaydeane L.

Not received the item and you are not getting back to me when I have sent you an email about this

Neal A.

Not received item. Tracking just says being returned to sender. No response to email to customer services. Customer services phone number doesn't work. Rubbish experience.

Brooke W.

My shoes weren't delivered

Ellie W.

customer service is rubbish and never received my shoes didn't get a refund either .

Jane L.

Not even shown up yet and no tracking or email to say why

Sam B.

Kathy M.

Item not delivered, conflicting delivery information and non existent customer service. No direct contact only email and they dont reply. No option to cancel or anything literally just stuck. Beyond a joke

Aisha C.

Daniel C.

Jenni T.

I haven't received my order, the tracking info is a mess and no one is replying to my emails. It's so frustrating because I love your trainers so much and don't want to post a negative review.

Sharde - Leanne K.

I never received my order and all my requests as to why or for a refund have been ignored

Anne M.

I am still waiting for my trainers ordered on 3rd June, shipped on 6th June. Sent an email yesterday morning and still waiting for a response from DC Shoes, absolutely dreadful service.

Paul H.

My shoes seem to have been sent to the wrong address and now they are completely ignoring my emails, sadly, even though I love DC shoes, I don't recommend buying from here based on my experience when it all goes wrong, customer care is terrible.

Amy W.

My order never turned up

Jessica G.

Never arrived.

Kimberley B.

I ordered on the 2nd June it got shipped on the 4th it is now then 18th June and I've still not recieved my item and can not get in touch with anybody

Adam K.

Victor P.

Sonia S.

Order has not arrived and no response from email to customer services

Stacey R.

I have not received my order

S C.

My order still hasn't arrived after 10 days and I have received no updates at all on delivery. I have a really disappointed daughter waiting for these shoes.

Saskia H.

I don't have my order

Maninder S.

Order not received, inadequate response from Customer Services

Raymond B.

You sent them out with the address as only EH42 1GG, DPD sent them back to you on 11 June. I dont have my shoes you have my money and you have never updated me. I have emailed and then complained not even an acknowledgement from you. WTF is going on with your company! Email me and send me my shoes!

Finlay D.

never received my item

Jon B.

Never received my order/ tracking number they provided with dpd never existed (I contacted dpd for clarification) and after emailing several times I've had no response even after asking for a refund it's been an absolute joke would never advise anyone to buy from them

James V.

Have not received my items

Megan W.

Order tracking showed as delivered when I hadnt received it. Contacted support. First response just gave me the same tracking link again. No response to my reply asking for a better response in four days

Carrie L.

Nathalie L.

My order hasn't arrived. I have tried to contact DC multiple times and no one has got back to me

Jessica K.

My package says delivered and is missing

Evans D.

Absolutely shocking, took weeks to arrive . Very disappointed

Graham M.

I have not received my trainers yet almost 2 weeks after ordering

Cheryl G.

My trainers never arrived and no one is answering my query

Tommy M.

Not got order.

Sue H.

Been nearly a month after ordering and still haven't received anything. No communication.

Elaine L.

My order never arrived and you have taken my money,no one is making any contact with me

Cherry E.

I did not received my item.

Kaitlynne M.

Shoes have yet to be delivered, no contact after multiple emails from customer service. Now disputing with the bank to receive a refund.