The UK site doesn't have customer support and it's support rerouted to the US site who cannot recognise my email and order. My order had been missing for 3 weeks and nobody seems to know where it's gone. Vague and fake answers that you should've received confirmation email, which I didn't, is just poor service and inability to deal with the query. I've been sending them constant emails but haven't received a reply that locates my missing order. Avoid buying from this company!
Review shared on February 20, 2026, at Billabong Portugal, purchase date on 13 February
Boa qualidade dos produtos, vales de recompensas para membros, boas promoções, entrega gratuita para membros e prazo de entrega adequado.
5/5
Yvonne B.Confirmed purchase
Review shared on February 19, 2026, at Billabong Schweiz, purchase date on 31 January
Review without comment
5/5
Rebekka S.Confirmed purchase
Review shared on February 19, 2026, at Billabong Deutschland, purchase date on 10 February
Review without comment
5/5
Angel B.Confirmed purchase
Review shared on February 19, 2026, at Billabong España, purchase date on 12 February
Review without comment
5/5
Manon F.Confirmed purchase
Review shared on February 19, 2026, at Billabong France, purchase date on 5 February
2e fois que ma commande n'est pas expédiée entièrement, 3e fois pour moi qu'un article est annulé. Peut être serait-il judicieux d'avoir une meilleure gestion des stocks ou débiter uniquement quand le colis est envoyé. J'ai recommencé 2 fois ma commande, 2 fois annulée. C'est une vraie déception, votre site n'est plus fiable.
1/5
Utzune A.Confirmed purchase
Review shared on February 19, 2026, at Billabong España, purchase date on 8 February
Review without comment
5/5
Alina F.Confirmed purchase
Review shared on February 19, 2026, at Billabong Deutschland, purchase date on 9 February
Ich bin rundum zufrieden mit meinem Einkauf. Sehr gute Erfahrungen mit dem Bestell- und Lieferprozess sowie der Kundenkommunikation. Vielen Dank und auf bald!
5/5
Emanuela M.Confirmed purchase
Review shared on February 19, 2026, at Billabong Italia, purchase date on 12 February
Sito molto chiaro e maglie perfette
5/5
Therese S.Confirmed purchase
Review shared on February 19, 2026, at Billabong Sweden, purchase date on 9 February
Soft and comfy tshirts and fast delivery
5/5
Stephane C.Confirmed purchase
Review shared on February 19, 2026, at Billabong France, purchase date on 12 February
rapidité de la livraison, qualité des produits
5/5
Jürgen V.Confirmed purchase
Review shared on February 19, 2026, at Billabong Deutschland, purchase date on 12 February
Review without comment
2/5
Vera S.Confirmed purchase
Review shared on February 19, 2026, at Billabong Nederland, purchase date on 12 February
Review without comment
5/5
Catherine D.Confirmed purchase
Review shared on February 19, 2026, at Billabong France, purchase date on 10 February
Les tailles ne me conviennent pas. Un xl vraiment beaucoup trop grand sur un article, un autre article xl lui presque trop juste...par contre les photos correspondent bien en termes de coloris.
3/5
Stephane G.Confirmed purchase
Review shared on February 19, 2026, at Billabong France, purchase date on 8 February
Une très bonne marque avec une style en marge avec le monde du surf
5/5
Denise H.Confirmed purchase
Review shared on February 19, 2026, at Billabong Ireland, purchase date on 7 February
Product technicaly good but colours never what you expect.
Always much brighter disappointed with colours and bought 3.
Review shared on February 18, 2026, at Billabong Portugal, purchase date on 11 February
Não recebi a encomenda , não gostei do apoio à minha queixa sobre não ter recebido a encomenda, não gostei de não ter a opção de entrega em loja e não dá para ter uma nota melhor quando ficaram com o meu dinheiro em troca de nada.
1/5
Caroline A.Confirmed purchase
Review shared on February 18, 2026, at Billabong France, purchase date on 7 February
Apart from the items being great. The service was appalling. No updates regarding delivery, no customer service at all. I would still buy Billabong but never from the website.
1/5
Claire H.Confirmed purchase
Review shared on February 16, 2026, at Billabong France, purchase date on 6 February
3rd time I have ordered and waited weeks to then be told out of stock
2/5
Nathalie S.Confirmed purchase
Review shared on February 16, 2026, at Billabong France, purchase date on 9 February
Les vêtements sont de très bonnes qualités, correspond tout à fait au photos sur le site. Très bon suivi du transport. Top
5/5
Martijn K.Confirmed purchase
Review shared on February 16, 2026, at Billabong Nederland, purchase date on 10 February
Fan van jullie
5/5
Stefanie S.Confirmed purchase
Review shared on February 16, 2026, at Billabong Deutschland, purchase date on 10 February
Bin bis jetzt immer zufrieden gewesen.
5/5
Stephan V.Confirmed purchase
Review shared on February 16, 2026, at Billabong Schweiz, purchase date on 28 January
Sympathische Marke.
5/5
Olga M.Confirmed purchase
Review shared on February 15, 2026, at Billabong Portugal, purchase date on 4 February
Óptimo serviço de atendimento devido a dúvidas com a entrega. Qualidade do produto
5/5
Annelous V.Confirmed purchase
Review shared on February 15, 2026, at Billabong Nederland, purchase date on 3 February
Review without comment
5/5
Madeleine G.Confirmed purchase
Review shared on February 15, 2026, at Billabong Sweden, purchase date on 9 February
I have not received my items. The delivery said they couldn't enter our building or reach me but I had shared the door code and my phone number, no missed calls. I did my order to have with me on vacation that now failed and I'm very disappointed. I still haven't received any information on where/if my packages has been left at any delivery point .
