Article conforme et envoie rapide
Article conforme et envoie rapide
Part of my order is missing.
Have not received my order yet!
Tolles Shirt sehr schöne Farben
Colis reçu rapidement ! J'adore la marque Du choix, et des prix abordables
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I ordered two pairs of shorts but only received one pair. I have already contacted you regarding the missing item and have not received a response. Unfortunately, the lack of communication and failure to resolve the issue has been very disappointing. Based on my experience, I would not recommend purchasing from your company. I would appreciate an urgent update regarding the missing pair of shorts.
I haven't received the goods and customer services are ignoring me
Vêtements de qualité, livraison rapide
Two weeks after ordering, order has not been received and drespite contacting Billabong there has been no response.
I've been in touch with customer service several times and not had a single response by a human to resolve my issue. Part of my order never arrived even though tracking showed delivered.
I still haven't received my order that I placed on the 5.06.26
Although expensive, it is worth it for the quality and designs!
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Falsches Produkt wurde geliefert
I am still waiting for my daughter's flip flops to be delivered. I ordered them on the 23/05/2026 and still waiting today on the 13th of June. I understand that they might be waiting for them to be delivered from the European depot but this is not really acceptable,
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Its taken 13 days so far, order still not arrived.
Tuve un problema para realizar una devolución y no me atendisteis por mucho que os escribí, un mensaje generalizado, no soluciona el problema. La mala atención al cliente es una de las mayores causas de rechazo hacia una marca.
Goed kwaliteit
I have not received all of my order and I have contacted billabong on multiple occasions now with absolutely no response at all. Absolutely terrible and non-existent customer service, money has been deducted from my account from Billabong but they have failed to actually send me my order! Will not be ordering again and also would not recommend anyone else making an order unless you want to have your money disappear into thin air
i ordered a package with estimated 3-5 day delivery and after 12 days still it has not arrived, and i dont get a reply from the helpdesk after several mails
I did not receive my order and after emailing three times I have not had any human support get back to me. It's impossible to get hold of the company so it seems.
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I still haven't received part of my order. I've contacted customer support several times and haven't had a response, other than being sent an automated reply.
Not arrived 14 days after order. Customer service very poor simply sending the same link that shows no update for 9 days. No effort to assist or remedy
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Because I haven't received it although the tracking code says it's been delivered was delivered 05/06/26????
Unable to track or understand where my order I purchased is currently.
I still haven't received my order. Have emailed and not had a response
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Order hasn't arrived and can't get help from customer services - just keep getting automated response
I placed an order 25th May, after having to chase it last week after having no updates it went out for delivery and then returned to sender. At no time has anyone tried to deliver this order, there is always some home in this house. Terrible shopping experience, awful response from Billabong. I won't shop here again.
Sehr zufrieden mit der Ware
Missing items
I have t reached the item despite the tracking saying its been delivered
Excellent product & service
My parcel hasn't arrived I ordered two pairs of board shorts and haven't received any updates from a purchase made over 3 weeks ago
The quality of the products and the fast delivery. And of course the price .
Alles super
Excellent service . Great top.
I have yet to receive my order!!!!!!
I ordered the item over 2weeks ago, and it still hasn't arrived! Yet I'm being asked to 'rate the service'
Nothing has arrived!!!
Order didn't arrive, AI reply to query
My item hasn't arrived and no one answer my submitted contact requests