When attempting to return the item, the automated AI response didn't recognise my order number. Every response was automated and after hours of trying I gave up. Just a continual ai response on how to do a return. I hit 9 attempts giving feedback each time. Do not understand any circumstances use Billabong online.
Avis sans commentaire
Aucune visibilité sur la livraison de ma commande 10 jours après
Ordered nearly a month ago not arrived
Bestelling niet ontvangen en wordt niet gereageerd op vragen aan de klantenservice
Avis sans commentaire
great products
Car j'ai commandé un produit qui finalement n'était pas en stock donc j'ai un bas de maillot sans haut assorti et je n'ai jamais reçu de retour à mon mail. Dommage car les maillots sont très beaux et de bonne qualité sinon
It was never delivered to me! I contacted customer services twice and still no one has got back to me (12 days later). NOT happy!!
Rücksendung super aufwendig und frech teuer für so ein riesen Unternehmen. Wir bestellen nie wieder!
Ik heb mijn bikini nooit gekregen
Its weird, order didnt turn up due to a 'system error'. Communication has been so bad I had to check it wasnt a scam!
A los productos que ofrecen y a la experiencia tras la compra
One of the items still hasn't arrived and despite multiple emails to customer service, no one is getting back to me.
The items were superb, even better than the pictures.
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Never received my order and no response after numerous emails
Perché le taglie corrispondono, la consegna è veloce ed il prodotto, per mia esperienza, è ottimo!
Haven't received wetsuit after two weeks and many emails no reply. Phone line says always closed.
still no product?
Ich bin sehr zufrieden und habe eine tolle hochwertige Ware erhalten habe
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Por estar bastante satisfeito com aminha compra
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Ofertas estupendas y envio rápido
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Super beau
Envoi rapide et vêtements jolis et de qualité
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Ordered a pair of shorts. It has been 2.5 weeks and they still haven't replied. No reply to any emails. Tracking is ambiguous about the status of the order. I had a generic email saying there were delays with courier and offering a discount code, but why would I use this given my experience? Very disappointed by Billabong and won't use them again.
Order hasnt arrive two weeks later and no response to email sent
It's a joke you didn't deliver a parcel yet , 3 weeks after I placed my order and asking for product review; raised a query on the website and no one responded yet as well ;
Order has still not arrived after 2 weeks and I have had 1 email saying the order is being ‘closely monitored' but with no real information. Customer service are very slow to reply. I thought Billabong was a reputable company but my experience has been terrible.
El material de la prensa no coincide con lo anunciado en la web. Pone que es 100% algodón pero la prenda que ha llegado es mitad algodón y mitad poliéster.
I haven't received the item a week later than the last date you said it would be delivered
Quality hoodie at a good price
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I absolutely love my billabong t shirt, so comfortable to wear an the quality is absolute. I've bought two now different in designs lm a size 16 an both bought in a size xl im so very happy with these.
I've waited 22 days …
I have not received my order
Meine Retoure wurde immer noch nicht verbucht.
Gebruikersvriendelijke website, de informatie klopt waardoor je de juiste maat enz. kunt kiezen. Bestellen is goed verlopen.
délai livraison annoncé non respecté, très largement.
Qualidade do produto e rapidez no envio da encomenda.
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I have not yet received my item
Qualidade e design dos produtos
Gute Qualität, schöne Muster, gute Preise