I have not received my order. I've contacted the customer service team multiple times and received no help. I will never shop here again despite like your swimwear the best. Stupidest system ever.
1/5
Laura S.Geverifieerde aankoop
Beoordeling gedeeld op de 16 juni 2026, bij Billabong Nederland, aankoopdatum op 30 mei
My order has not been delivered and customer service just keeps giving me the same answer not resolving it. Terribly disappointed by this whole experience.
Placed my order on 30/5/26 and haven't received it as yet. The tracking information is saying it's been delivered and when I submit enquiries to Billabong, I just get an automated response. I've paid for an item I have not received and there is no help from customer support.
Have not received my order can't find out where it is
1/5
B V.Geverifieerde aankoop
Beoordeling gedeeld op de 15 juni 2026, bij Billabong Nederland, aankoopdatum op 3 juni
Beoordeling zonder commentaar
5/5
Benjamin H.Geverifieerde aankoop
Beoordeling gedeeld op de 15 juni 2026, bij Billabong Schweiz, aankoopdatum op 27 mei
Weil ich erstens das falsche Produkt erhalten habe und zweitens das zweite Produkt gar nicht geliefert wurde. Bis jetzt habe ich vom Kundendienst nichts gehört. Habe mich am
I've tried to get help from Customer Service team about an item not delivered a was fobbed off by a chat bot , My second request email for help has been ignored. Very disappointed.
1/5
Ettore S.Geverifieerde aankoop
Beoordeling gedeeld op de 15 juni 2026, bij Billabong Italia, aankoopdatum op 8 juni
I ordered these shorts more than 2 weeks ago and still no sign of the order arriving…and no notification or apology or any comms at all on why so delayed and/or where the order is….
1/5
Estelle D.Geverifieerde aankoop
Beoordeling gedeeld op de 14 juni 2026, bij Billabong France, aankoopdatum op 1 juni
C'est bien taillé, les modèles sont super beaux mais il y avait un petit accroc sur l'un des débardeurs, et pareil au niveau des broderies.
I never received my order, tracking said delivered when it was not. Trying to speak to someone about this was just bloody hard work. I submitted at least 10 forms to which none was replied to by a human, just an automated response saying someone would get back to me shortly. The first was over a week ago. I will never purchase from these again.
1/5
Marcos E.Geverifieerde aankoop
Beoordeling gedeeld op de 14 juni 2026, bij Billabong Portugal, aankoopdatum op 2 juni
