haven't received the delivery and it's been almost a month, sent an email to ask about shipping delays and haven't been responded to. estimated delivery in the uk is up to 10 days so i don't understand what has happened, and why i can't get an answer.
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Always easy to navigate and buy the product
The question asks about following the order would I recommend and I absolutely would not. I placed an order earlier this month and I got an email that the package had been shipped on the 10th then on the 11th it said it had been delivered. Nothing had been delivered to my address and I checked with my neighbours in case the driver had forgotten to post a note through the door. I contacted via the website but after a few days of nothing I downloaded he DPD app and seen that the parcel hadn't left the Netherlands, I called DPD and was told that there have been issues with this carrier and that the parcel will have been shipped back to DC shoes and to contact them. I again filled out an online form and finally received a reply just apologising that it has been delayed but no update on when I can expect my shoes. I am awaiting the shoes for an occasion but I now have to go and get other shoes as they have still it arrived 2 weeks later
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My trainers never arrived and DC customer service haven't provided an update
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Super schoenen, zoon is er zo blij mee. Zitten super. Mooie schoenen, goed zoeken en makkelijk bestellen en daarna snel geleverd
Die Schuhe sind für meinen Sohn und er ist absolut zufrieden damit.
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Snelle levering prima schoen!!
vertrouwde kwaliteit en mooie prints
Pedí los zapatazos un sábado y ha pasado 1 semana y 4 días y no me han llegado todavía
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Je n'ai pas reçu la bonne taille de pointure
Not letting me know when I be having the shoes and it 18 days
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Ordered on the 7th June still waiting for delivery on 23rd with no updates
Ordered shoes for daughter 3 weeks in advance. They never came I had to chase the order up and on the end the order was cancelled due to logistic problems. So i got a refund no apology nothing won't be ordering of here again
Easy to order, and delivery was super fast. Great price too, cheapest I found, great bargain.
Ich habe ein Paar Schuhe in Größe 42 bestellt, ich habe Größe 41 erhalten. Habe unmittelbar das Problem gemeldet, inkl Bilder. Es kam keine bzw nur die Antwort wo Bilder verlangt wurden. Habe ich beantwortet, seit 6 Tagen ist Funkstille. Heute habe ich ein zweites ticket aufgemacht um endlich eine Lösung zu bekommen. Da kam eine automatische Antwort mit einer Pauschallösung was mir nicht unbedingt weiterhilft
Missing item. Can't contact a human as hard as you try just idiotic bots. The pair of shoes that did turn up were the wrong colour. Can't send back just stuck in a loop of shit idiotic bots. DC I have worn your shoes since 1998 that is the only reason you have one star. The entire retail world had gone to shit, great if stuff turns up as ordered if it's wrong you're basically fucked. No phone number, no email to a real person you owe me £70 for a pair of pixies that didn't turn up, and if I wanted black court graffix I would have ordered black, not fucking green like I asked for. DC you are now officially counts. Spelt with a u not a ou.
Dc shoes did not provide customs info so I have not received the shoes yet and had no response to my many emails/social media posts disgusting customer service
Three weeks since I ordered a pair of trainers and still not delivered. I have emailed twice, the first time I had no response and the second time I was told to to open multiple cases ,but how am I supposed to know with no initial response.
Didn't receive my order or refund
Still haven't received my order. Emailed the customer service site and haven't received a reply
Originally purchased wrong size, return and refund was super fast enabling me to but the right size, I do however wish that you could just swap sizes instead of having to wait for a refund but ultimately a great service
Very happy with my latest pair of trainers
The order was cancelled after 3 weeks
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Expédition rapide, grand choix
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Tarda mucho el envío
Correspond a ma commande
Not revised my sons shoes yet I orderd on the 9th June they said 10 days delivery I have had no email to say there is a delay. I have sent emails to customer service to see what's going on and had no response I don't no what to do because my son really wants the shoes I feel like I have lost the money now
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Excellent product and easy to use site
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Je n'ai eu aucun soucis
Livraison rapide et produit parfait
Comment 38 reçu 37
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Satisfait des articles reçus, de leur qualité et de leur coupe. Le site est bien fait et la fidélité est réellement récompensée. Top
Order not received and no update about order - been over 2 weeks.
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Rien à redire, toujours un plaisir
Paid for a product that never arrived customer service is impossible to get hold of very disappointing will be using other companies next time
Bon maintient de la chaussure! Très bon model! Mais avant il y avais des autocollants maintenant il y en a plus! Merci a vous Dc shoes