I did not receive my order. And no reply's to emails regarding my delivery.
I did not receive my order. And no reply's to emails regarding my delivery.
Haven't received trainers. No communication. Been around 3 weeks waiting now.
Order still not delivered
I still haven't received my order and despite contacting customer services 3 times, I've had no response.
Geweldige schoenen. Snelle levering.
Marked as delivered but did not arrive. Support does not answer my emails. Many others have had the same problem. Either you are having bad problems or are a scam.
Parcel hasn't been scanned in over a week. I haven't received it and cannot speak with anyone your side to find on what is going on
I've bought DC shoes for years. The Court Graffik are the most comfortable shoes I've ever worn. I've been buying them for over 20 years now.
My order never arrived. Was told it was delivered but it wasn't
Ordered almost a month ago. Email to chase. Nothing! Ordered for an occasion. Never ordering from them again
shittest service in the world + no customer service at all
Ordered a pair of trainers and they somehow messed up the delivery process and I've waited nearly 2 weeks for them with barely any customer support definitely would be very anxious to order again
My order did not arrive and I have not received any correspondence or refund back
Delivery
Terrible experience, received no notifications for order being out for delivery. After the 5 business days had passed I attempted to contact and received no response. After 10 business days have passed I still had no response and contacted dpd directly who informed me that they would never have been able to deliver my order as it has been given to them without my address but with only a postcode to delivery too. Therefore the package has gone missing and it will be down to yourselves to launch an enquiry which of course your not doing as there has been no attempted to look into my missing parcel from my enquiry sent.
I have not received my order, despite it being placed 14 days ago, and have no idea where it is as the tracking information supplied is incorrect. I have not had a response to any queries submitted via the Contact Us page of the website and only managed to speak to someone once via an unpublished phone number provided via PayPal. Ridiculously bad customer service and would advise all to stay well away.
Keep it up Great
my shoes are still not here yet and it's been 3 weeks since i've ordered them
Great service and discount
They have still not arrived
Livraison rapide et chaussures de qualité au top
Review without comment
I have not received my order and get no reply from customer services, what a rip off
Malgré un petit retard, le service client a été très réactif et a très bien communiquer.
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Très satisfaite de mon achat
Commande livrée rapidement, produit similaire à la photo
Not received the item and you are not getting back to me when I have sent you an email about this
Not received item. Tracking just says being returned to sender. No response to email to customer services. Customer services phone number doesn't work. Rubbish experience.
My shoes weren't delivered
customer service is rubbish and never received my shoes didn't get a refund either .
Toujours satisfait de cette marque
Not even shown up yet and no tracking or email to say why
Review without comment
Item not delivered, conflicting delivery information and non existent customer service. No direct contact only email and they dont reply. No option to cancel or anything literally just stuck. Beyond a joke
Qualité des articles, suivi de livraison top
Hi. I gave this rating as my son in law loves your products. The shoes are a gift for him.
Je ai toujours pas reçu ma commande
J'achète que cette marque comme chaussures
Meine Tochter hat jetzt das 2.Paar DC Schuhe ! Sie findet sie einfach sehr bequem und im Gegensatz zu anderen Markenschuhen halten diese ewig
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I haven't received my order, the tracking info is a mess and no one is replying to my emails. It's so frustrating because I love your trainers so much and don't want to post a negative review.
I never received my order and all my requests as to why or for a refund have been ignored
I am still waiting for my trainers ordered on 3rd June, shipped on 6th June. Sent an email yesterday morning and still waiting for a response from DC Shoes, absolutely dreadful service.
My shoes seem to have been sent to the wrong address and now they are completely ignoring my emails, sadly, even though I love DC shoes, I don't recommend buying from here based on my experience when it all goes wrong, customer care is terrible.