Billabong

Sam J.

I never received my order and when I try to contact to sort issue just for automated emails back

Sophie A.

order didnt even come and help was useless and automated

Kathryn C.

Terrible service not received my order no response from customer support

Laura G.

Jane O.

Ordered the 2nd of June. Never turned up, tracking says delivered and can't get a response from customer services.

Lydia J.

My item never arrived and no one is responding to my emails

Sarah C.

The package had never been received! Shocking!

Heather B.

The item has not arrived. Billabong have not responded to me. I contacted DPD and they said billabong have not filled the shipment details so I can't complete security to find out where the parcel is

Ross G.

I made my order on the 6th June, it is now the 18th June and I have still not received it. The tracking is useless and the customer service is non existent. I would go out of my way to avoid using Billabong in any capacity in the future.

Manel S.

El pantalón llegó con un bolsillo descosido. Para nada la calidad que esperaba de Billabong que hace unos 20 años que soy cliente vuestro.

Richard V.

Customer service has been shocking. Item never arrived yet no-one is responding to messages about it. Automated chatbots are incorrectly answering

Cécile H.

I have not received my order as there is a problem with the delivery with DPD. Billabong has not been able to help be so far. I am waiting for a reimbursement.

Will G.

Andreas M.

Fabio P.

mancava parte della merce acquistata

Aliyshia W.

I ordered a bikini set and only the top arrived. I contacted customer services over a week ago and haven't received any response

James W.

not arrived after 14 days

Samuel V.

Item not delivered (no refund), dreadful near non-existent customer service (ignored), will not buy off this site again.

Sean W.

Long delivery time and I still haven't received my order despite them saying it has been delivered. I just want my hat.

Jane C.

Haven't received either order!!!

Giulia L.

I never received 2 of the 3 items I ordered and costumer service is not replying to me

Poppy P.

Never received my parcel or a response to my last 2 emails.

Zaid Y.

I still haven't received my order

Damian S.

My order has not turned up!

SG-2305-9162 M.

I did not receive my item. Customer service is not at all helpful, just pushing responsibility to courier. I could not contact courier too as I do not have an account with them.

Emily C.

Not received item

Joe S.

After two weeks my order has not arrived!

Andy H.

I haven't received my purchase

Emma B.

I have not recieved my parcel and no one is responding to my emails.

Thomas S.

I did not receive my order

Yekaterina P.

J'ai retourné les articles, mais je n'ai toujours pas été remboursée. Le service client est très difficile à joindre : il n'y a pas de numéro de téléphone, je reçois principalement des réponses automatiques générées par l'IA et je n'ai obtenu aucune aide concrète pour résoudre mon problème. Malgré plusieurs relances