For the second time using this website, no order received, odd DPD tracking. Looks like a social media scam to hold on to customers money while they argue. So glad I used PayPal and got my money are the shoes were out for delivery in Holland for a week!! I live in the UK!!
La paire de chaussures est conforme à la commande et le délai de livraison carré. Seul hic, il faut demander la facture (pas dans la boite), reçue en anglais.
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My order hasn't arrived yet
7 days after shipping an the parcel is marked as delivered by DPD but without evidence and nothing has arrived. DC Shoes ignored me for a week and have since said they will look into the matter. 24hrs later and no information. This is quite simply the WORST experience of online shopping I've ever had. I'm left with no alternative than to instruct my bank to reverse the payment. DC's lack of response or even an apology is totally unacceptable.
I have only received part of my order
Dispatch time was very slow. Customer service was mediocre. If I had the option to get the style I needed from a third party retailer I would have.
Produits très bien !
Part of my order was cancelled, then the rest of the order never arrived. There was no contact from customer support. I had to search online for an actual number to call. You were unable to resend my order and asked me to place a new one. The items I chose were on sale but aren't anymore so there is no chance.
I havent recieved my item and have tried to contact multiple times to bo response and
Awful customer services. Didn't give my address to your courier and then pretended it was delivered. Cant speak to anyone, cant get a response from a real person. So disappointed.
DPD has claimed to delivered my order but has not, and DC are ignoring my emails, and they have no contact number to actually talk to someone to get this resolved, I don't think I will ever get my order or my money back, will never buy a product from them again and would advise anyone against buying from them aswell, because of your parcel goes missing your left out of pocket
Didn't receive the shoes and no one is replying to my emails for a refund.
Chaussures de qualité
I never received my order
I haven't received my order, it's showing as delivered but when I contacted dpd they said it has never been into the UK, they sent it to Netherlands and back to Belgium, I can't get in contact with anyone from the company after sending numerous emails, so dont know when i will receive refund, iwill never purchase from here again.
Brought trainers for my daughter over 2 weeks ago and they still haven't arrived
in famiglia adoriamo il marchio DC
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Not deliverd and he;[ from customer service
Shoes have not arrived after 2 weeks. No communication from dc when trying to contact them.
car je porte des dc depuis plus de 20ans et je suis toujours aussi satisfais
The item has never arrived, tracking states it has been in Belgium for 2 weeks. Assume this is a scam.
Still didn't receive the parcel
Order not received and not getting response from customer service
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You are a trust worthy brand
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No contact or replies to my emails. No trainers arrived. Very disappointed. No communication or phone number. Absolutely shocking!!!
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Iconic brand still as Fierce as ever with continuous new ranges and quality to back!
La commande est conforme à ce que j'avais commandé, elle est arrivée assez vite je trouve, et les chaussures sont toujours aussi agréables :)
Qualität langbewehrter Erfahrungen
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Because I still haven't received my item
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Great shoes
My shoes have not turned up and it was for my nieces birthday. Dpd said it was delivered and it wasn't. I have contacted customer service no response.
I will never order from this website ever again. I still have not received my order, customer service no longer respond to me and I am just waiting for DPD to get back to me regarding the status of the parcel before initiating a charge back with my bank. But the website will have zero issues in sending you daily spam emails and even emails asking for reviews on items you haven't even received yet. Stay away from this website, buy your DCs in stores until this dreadful site is overhauled. I wish I looked at reviews prior to ordering, this is not an isolated issue.
Délais livraison un peu long
Awful delivery and customer service
Je n'ai toujours pas reçu le bon pour t'envoyer les chaussures comme demandé Et le modèle n'existe plus pour échange.
Order still hasn't arrived, 13 days after being placed. Unable to track using the link provided. Ended up ordering from another company, who managed next day delivery. Not sure if this parcel will ever arrive and will then have the hassle of returning it. Very disappointing, will not use again
Order not delivered