Billabong

Archie K.

Did not ship my order

Lewis D.

Didn't receive my item

Lisa H.

I've not received part of the order and I'm getting no response from my emails

James H.

Rosemary C.

Package never arrived and there is no response from customer services in spite of 7 emails and counting. Absolutely appalling.

Maxine H.

I never received my order, tracking said delivered when it was not. Trying to speak to someone about this was just bloody hard work. I submitted at least 10 forms to which none was replied to by a human, just an automated response saying someone would get back to me shortly. The first was over a week ago. I will never purchase from these again.

XAVIER C.

Aun estoy esperando respuestas sobre la devolución

Nàdia L.

Pedido complicado de ejecutar, los dos artículos vienen por separado y uno de ellos no recibido después de 8 días

Katherine B.

Part of my order is missing.

Nick F.

Have not received my order yet!

Craig H.

Darren M.

I ordered two pairs of shorts but only received one pair. I have already contacted you regarding the missing item and have not received a response. Unfortunately, the lack of communication and failure to resolve the issue has been very disappointing. Based on my experience, I would not recommend purchasing from your company. I would appreciate an urgent update regarding the missing pair of shorts.

Brian M.

I haven't received the goods and customer services are ignoring me

Emma B.

Two weeks after ordering, order has not been received and drespite contacting Billabong there has been no response.

Laura W.

I've been in touch with customer service several times and not had a single response by a human to resolve my issue. Part of my order never arrived even though tracking showed delivered.

Naomi L.

I still haven't received my order that I placed on the 5.06.26

Moritz W.

Falsches Produkt wurde geliefert

Rosa S.

Tuve un problema para realizar una devolución y no me atendisteis por mucho que os escribí, un mensaje generalizado, no soluciona el problema. La mala atención al cliente es una de las mayores causas de rechazo hacia una marca.

Hollie O.

I have not received all of my order and I have contacted billabong on multiple occasions now with absolutely no response at all. Absolutely terrible and non-existent customer service, money has been deducted from my account from Billabong but they have failed to actually send me my order! Will not be ordering again and also would not recommend anyone else making an order unless you want to have your money disappear into thin air

Peter B.

i ordered a package with estimated 3-5 day delivery and after 12 days still it has not arrived, and i dont get a reply from the helpdesk after several mails

Amy C.

I did not receive my order and after emailing three times I have not had any human support get back to me. It's impossible to get hold of the company so it seems.

Nadia T.

I still haven't received part of my order. I've contacted customer support several times and haven't had a response, other than being sent an automated reply.

SIMON B.

Not arrived 14 days after order. Customer service very poor simply sending the same link that shows no update for 9 days. No effort to assist or remedy

Jemma M.

June S.

Because I haven't received it although the tracking code says it's been delivered was delivered 05/06/26????

Megan H.

I still haven't received my order. Have emailed and not had a response