Having to pay return on an online item, and not being able to just exchange for a different size. Also took about 1 month before the item was shipped
Having to pay return on an online item, and not being able to just exchange for a different size. Also took about 1 month before the item was shipped
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RAVIS DU PRODUIT AINSI QUE DU PRIX !
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Parfait
J'aime beaucoup les produits DC
Hab fast 1 1/2 Wochen auf die Schuhe gewartet
Great shoe, fast delivery
I ordered a size uk 9 and recieved a size uk 7 how do i return them and get the right size
Rapide bien emballé et conforme
Two weeks after my purchase my shoes haven't arrived, multiple queries have been ignored, all I get is automated responses, and I keep being asked to review a product I haven't received! Oh and I've been locked out of tracking for no discernible reason. Why won't a human help me? You have my money and I have no product and no recourse!
Valoro mucho vuestras marca
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Not arrived
me encanta la marca, una me ha fallado, recomiéndo mucho
Not received them yet. Ordered over 2 Weeks ago. Taken £100 out my account and Had emails to say delayed but still nothing. Not happy
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Perché non le ho ancora ricevute e sono 10 giorni che le aspetto
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Love them
Einfach tip
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My order is not delivered.
there is no tracking information on the order. I am getting no resposnse from the company when i have sent an email through their website, or socials
Comparé à mes achats précédents, je trouve que les délais ont été très rallongés. Je suis cliente régulière du groupe Napali et comparé à Roxy et Quicksilver, le service est de moinde qualité. Cela ne remet pas en cause mes achats mais je préfère l'efficacité des deux autres marques
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meine Bestellung wurde nach 4wochen immer noch nicht geliefert obwohl ich schon bezahlt habe ich erreiche auch den Support nicht
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It's been over a week since i ordered my daughter's shoes and we still haven't received them or received any tracking details. The email states that if I click on my order number on my DC shoes account that I can view my parcel tracking details there and yet nothing happened when I tried it.
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Es mi primer par de zapatillas, me encantan
Expédition rapide, colis conforme
Easy to use website and the customer service is amazing if you ever have a problem.
Supergoede kwaliteit, fijne site. Maat klopt altijd en foto's zijn duidelijk. Veel keus in leuke items.
Havent even recieved my order ans custoner service is awful still trying to get a refund. Can not get any tracking as now says im blocked. Apsolutely awful not everyone can afford to lose money like that.
Schnelle Lieferung, tolle Schuhe
Unfortunately I've rated in the mid range because although I love the brand, style, products and quality I still have not received my item over 2 weeks since ordering and I didn't get much reassurance from customer care. This hasn't happened before.
Calidad del producto, facilidad en la web para la compra y respuesta inmediata
First of all I'm a huge fan of the brand DC Shoes and especially DC sneakers for over 20 years. I have 8 pairs that I use regularly but I take good care of them. So I may be some what partial. The website and webshop is easy to navigate and I have no problem finding what I'm looking for. The benefits of being a member is rewarding and I will surely buy more sneakers and other accessories from here. Thank you! Best regards! Lars Bengtsson Karlstad Sweden
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I ordered the shoes on the 5th of May with a estimated date of the 13th for delivery. Perfect, my wife's birthday was the next day, unfortunately they didn't turn up until almost a week later. It's actually quite bad because I checked every day and they weren't dispatched until the 11th of May. Why is this service so bad for such a big company?
I havent recived my shoes
very poor customer service
Haven't received my order and no tracking on dpd
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Altijd snel en kwaliteit
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