Avaliação partilhada a em 20 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 6 Junho

Terrible experience, received no notifications for order being out for delivery. After the 5 business days had passed I attempted to contact and received no response. After 10 business days have passed I still had no response and contacted dpd directly who informed me that they would never have been able to deliver my order as it has been given to them without my address but with only a postcode to delivery too. Therefore the package has gone missing and it will be down to yourselves to launch an enquiry which of course your not doing as there has been no attempted to look into my missing parcel from my enquiry sent.

Avaliação partilhada a em 20 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 6 Junho

I have not received my order, despite it being placed 14 days ago, and have no idea where it is as the tracking information supplied is incorrect. I have not had a response to any queries submitted via the Contact Us page of the website and only managed to speak to someone once via an unpublished phone number provided via PayPal. Ridiculously bad customer service and would advise all to stay well away.

Avaliação partilhada a em 20 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 5 Junho

They have still not arrived

Avaliação partilhada a em 20 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 3 Junho

I have not received my order and get no reply from customer services, what a rip off

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 3 Junho

Not received the item and you are not getting back to me when I have sent you an email about this

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 7 Junho

Not received item. Tracking just says being returned to sender. No response to email to customer services. Customer services phone number doesn't work. Rubbish experience.

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 4 Junho

My shoes weren't delivered

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 6 Junho

customer service is rubbish and never received my shoes didn't get a refund either .

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 4 Junho

Not even shown up yet and no tracking or email to say why

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 4 Junho

Item not delivered, conflicting delivery information and non existent customer service. No direct contact only email and they dont reply. No option to cancel or anything literally just stuck. Beyond a joke

Avaliação partilhada a em 19 de Junho de 2026, em DC Shoes France, data de aquisição a 10 Junho

Je ai toujours pas reçu ma commande

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 3 Junho

I haven't received my order, the tracking info is a mess and no one is replying to my emails. It's so frustrating because I love your trainers so much and don't want to post a negative review.

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 2 Junho

I never received my order and all my requests as to why or for a refund have been ignored

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 3 Junho

I am still waiting for my trainers ordered on 3rd June, shipped on 6th June. Sent an email yesterday morning and still waiting for a response from DC Shoes, absolutely dreadful service.

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 30 Maio

My shoes seem to have been sent to the wrong address and now they are completely ignoring my emails, sadly, even though I love DC shoes, I don't recommend buying from here based on my experience when it all goes wrong, customer care is terrible.

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 3 Junho

My order never turned up

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 2 Junho

Never arrived.

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 2 Junho

I ordered on the 2nd June it got shipped on the 4th it is now then 18th June and I've still not recieved my item and can not get in touch with anybody

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 29 Maio

Order has not arrived and no response from email to customer services

Avaliação partilhada a em 18 de Junho de 2026, em DC Shoes United-Kingdom, data de aquisição a 3 Junho

I have not received my order