Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 3 Giugno

Still haven't received

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 8 Giugno

I never received them even though dpd said delivered, i contacted 3 times and didn't get a reply so instructed my bank to recoup costs. I have always loved DC and Volcom Shoes but I will find alternatives in the future

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 8 Giugno

I have not received my order. I have sent two emails to chase but ended up going to DPD to chase. My order has been returned to you due to a customs error and never entered the UK. At this point I requested a refund and ended up getting an email to tell me my order was delayed and still on its way, but no refund/cancellation.

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 8 Giugno

They have not been delivered.

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 8 Giugno

Shoes have not been received, no customs information was provided with the parcel so they never left Belgium. Emails to DC have been completely unanswered other than automated responses.

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 8 Giugno

The order i made on the 6/5/2026has still not arrived 21/6/2026. i have emailed the company 4or 5 times and the problem has still not been resolved.... ive had no answer to my emails no communication from the company at all very poor customer service

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes Italia, data dell’acquisto il 12 Giugno

La scatola è arrivata rotta e il servizio clienti è inesistente

Recensione condivisa il il 21 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

I did not receive my order. And no reply's to emails regarding my delivery.

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 30 Maggio

Haven't received trainers. No communication. Been around 3 weeks waiting now.

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 4 Giugno

Order still not delivered

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 4 Giugno

I still haven't received my order and despite contacting customer services 3 times, I've had no response.

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

Marked as delivered but did not arrive. Support does not answer my emails. Many others have had the same problem. Either you are having bad problems or are a scam.

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

Parcel hasn't been scanned in over a week. I haven't received it and cannot speak with anyone your side to find on what is going on

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 8 Giugno

My order never arrived. Was told it was delivered but it wasn't

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 28 Maggio

Ordered almost a month ago. Email to chase. Nothing! Ordered for an occasion. Never ordering from them again

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

shittest service in the world + no customer service at all

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 4 Giugno

Ordered a pair of trainers and they somehow messed up the delivery process and I've waited nearly 2 weeks for them with barely any customer support definitely would be very anxious to order again

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 5 Giugno

My order did not arrive and I have not received any correspondence or refund back

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

Delivery

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

Terrible experience, received no notifications for order being out for delivery. After the 5 business days had passed I attempted to contact and received no response. After 10 business days have passed I still had no response and contacted dpd directly who informed me that they would never have been able to deliver my order as it has been given to them without my address but with only a postcode to delivery too. Therefore the package has gone missing and it will be down to yourselves to launch an enquiry which of course your not doing as there has been no attempted to look into my missing parcel from my enquiry sent.

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 6 Giugno

I have not received my order, despite it being placed 14 days ago, and have no idea where it is as the tracking information supplied is incorrect. I have not had a response to any queries submitted via the Contact Us page of the website and only managed to speak to someone once via an unpublished phone number provided via PayPal. Ridiculously bad customer service and would advise all to stay well away.

Recensione condivisa il il 20 Giugno 2026, presso DC Shoes United-Kingdom, data dell’acquisto il 5 Giugno

They have still not arrived