Never received the shoes. Chased twice and still waiting for a reply
Never received the shoes. Chased twice and still waiting for a reply
Goods not arrived 16 days in and no response from customer services
Order has not arrived
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Ein Teil fehlte Antwort vom Support weiter ausstehend (48h) Direkt nach Bestellung Rabatt, der bisher im Nachhinein nicht gewährt wurde
My order never arrived, contacting customer services was difficult and emails were automated replies. DC Shoes need a live chat function for UK residents. I will not buy from here again and wouldn't recommend, I am still waiting for a response from another complaint email as the first pair of shoes fell apart, still waiting for a resolution 4 weeks later!
Shoes not received. No help from customer service
Haven't received them
Item never received
My order is lost and customer service is abysmal. I have no responses to any of my three enquiries seeking help locating my order!
Still not delivered
Ordered on the 21st May and had to chase up DPD who said it had been returned to DC Shoes, sent several emails to chase my order and had no response, had to go hunting for a telephone number who said its been returned and had to have a refund and a discount code, but surely it'll happen again
I have still not received my order and no one is replying to my emails asking for help with the issue.
Schnelle Lieferung
Good service and item , fast delivery.
They're comfortable,fast shipping, amazing options and price
Nice trainers at good price, fast deliver
Tolle Schuhe, schnelle Abwicklung
Item never turned up within the stated estimate days of delivery so had no reply until I had a refund through PayPal
Ive not received my order despite multiple emails and a enquiry from PayPal, ive been a loyal dc customer for 20+ years and frankly your customer care is embarrassing . I'll take my custom elsewhere.
Have not received my order yet and have emailed customer support with no reply received
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For the second time using this website, no order received, odd DPD tracking. Looks like a social media scam to hold on to customers money while they argue. So glad I used PayPal and got my money are the shoes were out for delivery in Holland for a week!! I live in the UK!!
La paire de chaussures est conforme à la commande et le délai de livraison carré. Seul hic, il faut demander la facture (pas dans la boite), reçue en anglais.
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My order hasn't arrived yet
7 days after shipping an the parcel is marked as delivered by DPD but without evidence and nothing has arrived. DC Shoes ignored me for a week and have since said they will look into the matter. 24hrs later and no information. This is quite simply the WORST experience of online shopping I've ever had. I'm left with no alternative than to instruct my bank to reverse the payment. DC's lack of response or even an apology is totally unacceptable.
I have only received part of my order
Dispatch time was very slow. Customer service was mediocre. If I had the option to get the style I needed from a third party retailer I would have.
Produits très bien !
Part of my order was cancelled, then the rest of the order never arrived. There was no contact from customer support. I had to search online for an actual number to call. You were unable to resend my order and asked me to place a new one. The items I chose were on sale but aren't anymore so there is no chance.
I havent recieved my item and have tried to contact multiple times to bo response and
Awful customer services. Didn't give my address to your courier and then pretended it was delivered. Cant speak to anyone, cant get a response from a real person. So disappointed.
DPD has claimed to delivered my order but has not, and DC are ignoring my emails, and they have no contact number to actually talk to someone to get this resolved, I don't think I will ever get my order or my money back, will never buy a product from them again and would advise anyone against buying from them aswell, because of your parcel goes missing your left out of pocket
Didn't receive the shoes and no one is replying to my emails for a refund.
Chaussures de qualité
I never received my order
I haven't received my order, it's showing as delivered but when I contacted dpd they said it has never been into the UK, they sent it to Netherlands and back to Belgium, I can't get in contact with anyone from the company after sending numerous emails, so dont know when i will receive refund, iwill never purchase from here again.
Brought trainers for my daughter over 2 weeks ago and they still haven't arrived
in famiglia adoriamo il marchio DC
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Not deliverd and he;[ from customer service
Shoes have not arrived after 2 weeks. No communication from dc when trying to contact them.
car je porte des dc depuis plus de 20ans et je suis toujours aussi satisfais
The item has never arrived, tracking states it has been in Belgium for 2 weeks. Assume this is a scam.
Still didn't receive the parcel
Order not received and not getting response from customer service
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You are a trust worthy brand