The wrong size was sent and customer service was none existent. Tried 4 emails with pictures and no response, I've now returned the wrong item and won't risk repurchasing as I've lost confidence it will be correct.
The wrong size was sent and customer service was none existent. Tried 4 emails with pictures and no response, I've now returned the wrong item and won't risk repurchasing as I've lost confidence it will be correct.
Shoes are very comfortable and where delivered in good time.
Email said up to 48hrs to dispatch. Its took 2 weeks but the worst part was I had no way to speak to anyone just your stupid AI chat giving me the run around!!! Its ridiculous you take people's money, then don't ship when you say you're going to and then leave people no way to speak to a person. I even posted on your social media to get some sort of response but got nothing!
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Lost my order, poor AI-generated customer service replies.
Trainers are amazing. Communication could have been better and shipping times were a little long though, around ten days.
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Extra betalen voor express levering trap er niet in
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Buenos descuentos
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Great vat
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Les chaussures me font mal. J'ai voulu intervenir auprès du Sav, je n'ai à ce jour aucune réponse.
Outstanding service, fantastic shoes.
DC shoes are always great, look good and are stylish
I have emailed regarding the trainers, they are far too small and are not a UK size 8 as stated. I don't think it is fair I pay £11 to return items that are incorrectly sized. I have not received a response yet
Cool products, good service
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Ordered 4 weeks ago, still no item and no response from customer service team
Super Material und Verarbeitung. Lieferung dauert einige Tage aber sonst alles Bestens. Jederzeit wieder!
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wir sind sehr zu frieden, die Lieferung hat etwas lange gedauert
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I believe you get good value for money. Quality goods.
Alles pefekt gelaufen, wie immer.
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Einfach gut
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Très bien
DC shoes sind die besten
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Madame, Monsieur, Je réponds à cette enquête de satisfaction pour vous faire part de mon vif mécontentement concernant le traitement de ma réclamation. Fidèle à la marque DC depuis de nombreuses années, j'ai toujours effectué mes achats en magasin physique, sans jamais rencontrer de problème. J'ai fait le choix de commander cette fois-ci via votre site internet, mais cette première expérience s'avère être une déception totale. La paire reçue présente un défaut de fabrication majeur : une couture intérieure mal réalisée qui rend le port des chaussures douloureux. J'ai transmis les photos illustrant ce défaut à votre service client dès leur demande. J'avais également précisé le caractère urgent de ma requête, ayant besoin de cet article pour le 1er juillet. Malgré ma relance, mon dossier est resté sans réponse. Il est d'autant plus pénible de constater que votre système est capable de m'envoyer des sollicitations commerciales tous les deux jours, tout en étant incapable de traiter un litige concernant un produit défectueux. Compte tenu de cette expérience, je suis particulièrement insatisfait de la gestion de votre service client en ligne, qui contraste fortement avec l'image de la marque que je connaissais. Cordialement,
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Only four stars as took over a week to dispatch my order. When I tried to contact them to chase it up I discovered that they have no phone number or email address. The only method is an online contact form which was next to useless as the responses you get back are generic AI responses rather than a person at the other end actually looking into the issue and coming back to you with you information or resolutions. When I tried to reply to the email more than once I never received any reply. The shoes I ordered however were of the usual good quality, when they finally arrived
Always a pleasure to shop with DC Shoes. Nice quality shoes, good prices and quick delivery. Thank you.
Quality and stylish - love DC clothing
They're perfect
Service all round is 10/10. Comfortable shoes and clothing.
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Snelle levering
Envío rápido, fácil de comprar.
Geile Schuhe, guter Preis, schneller Versand... Weil ich absolut zufrieden bin...
Immer top Ware zu vernünftigen Preisen
DO NOT ORDER HERE - Placed an order for 2 pair of shoes, order was never sent out, reached out to customer service by mail and contact form (no phone number?!?) 10+ times during the period of FOUR weeks, never to receive any answer. Truly a horrible, horrible experience that violates EU laws and borders scamming. This is not how you do e-commerce in 2026.
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Mooi merk, goede kwaliteit. Bestelproces verloopt altijd goed.