DC Shoes

Emma W.

My order hasn't arrived, despite the tracking service saying that it has - clearly the item has been delivered elsewhere. I've tried contacting customer services three times and have not had a response to my concerns which is a pretty poor service for such a reputable company.

Andrew B.

Order hasn't been delivered and still waiting on a response from Dc as it sa

Thomas F.

Package didn't arrive?!?

Funmilola A.

u didnt put my full adress my order is now stuck

Laura N.

I love DC Shoes apart from the delivery of this last order. Shows as delivered on the tracking from DPD but not received. Emailed yourselves 3 days ago but not yet had a response

Angelina C.

I still don't have my trainers and I've had no response from customer service

Lee H.

My order never arrived

Lisa D.

I've never received my order

Tony L.

10 jours pour expédier un colis et zéro retour aux mails... Très moyen !

David W.

3weeks after order and still no shoes with customer services ignoring me. Atrocious service, DC shoes Europe should be avoided

Angharad S.

Parcel never arrived

Sarah F.

Because shoes have not turned up, emails are ignored and no contact number to speak to someone

Mr N.

Haven't received my shoes and tried multiple times to find out where they are with no fucking response

Matthew R.

Poor customer service. Still not received my order and no one will respond to my queries about it having complained twice now. Sent me tracking information that is incorrect and suggests it has been delivered but the delivery company has never received it and says the order number isn't one of theirs. Tried calling and offices are always shut and will not respond to emails or enquiries. I will now need to seek through my bank to reclaim the payment as DC Shoes will not respond. I have shopped with them many times in the past but will not do so again in the future. Avoid at all costs.

Melanie P.

I never received my order or any response from yourselves

Colin O.

You have not delivered the purchased item. You have failed to reply to my numerous attempts at contact. I have been buying from your website for nearly 15 years and will never order from you again. Looking at your facebook page it is clear that many other people are experiencing similar issues with you. I want my money back asap.

Deborah B.

My order hasn't arrived

Nikodem G.

Ellis W.

Did not receive order customer service has been no help at all

Stephen D.

Absolutely disgraceful company. Never responds to emails. Didn't send my order or refund my money. I had to get my bank to reclaim.

Emma P.

Caitlin P.

Charlotte K.

Item never arrived and no in customer service is getting back to me!!!!!!

Simon G.

I ordered a pair of shoes and a t-shirt on Friday 29th May, to this date (Saturday 13th June) still have not received them. I contacted customer support who told me it could be up to 10 days for orders coming from Europe and helpfully, they sent me a tracking reference to my order, which does not exist. Will I order directly from DC again? Absolutely not, I could have got something of theirs from Amazon and had them within 24 hours and saved myself the trouble.

Elaine M.

Definitely not, as not received order

Daisy S.

Natalia C.

I haven't received my shoes. I have been waiting for 2 weeks and no notification on when they will arrive.

Esme J.

I have not received my order. The DPD tracking app says it was delivered, but I was home that day and never got the parcel. I have contacted DC's and all I got was an automated response telling me to be patient and wait the full 10 days for delivery. We are beyond that now and I have responded to say I still haven't got it and I haven't been replied to.

Frances M.

I still haven't received my order and am going to my bank on Monday to start process to recover my money

Darren M.

Still haven't received 3 of my 4 items!

Ryder G.

dpd said they were delivered on the 5th of june and they still aren't here. straight bullshit.

Tyler D.

my order says delivered yet it's not here. i was not working on the day of arrival and nobody knocked there's no parcel out front and i out in my right postcode

Christoph G.

Ich habe die Schuhe nicht erhalten

Steven R.

I haven't received my order