I am getting nowhere with a dispute I raised. Apparently the parcel was left outside and I'm told it's been delivered. It wasn't. I have checked around with neighbours and no one has seen it. I have sent various emails only for them to be ignored.
I am getting nowhere with a dispute I raised. Apparently the parcel was left outside and I'm told it's been delivered. It wasn't. I have checked around with neighbours and no one has seen it. I have sent various emails only for them to be ignored.
Comfort
Brilliant service
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My order still hasn't arrived
Order didn't get dispatched for 2 weeks and customer service was useless told me they would sort it and get back to me and never did
Rapide, produit qualité
Chaussures vraiment belles et originales, change du standard et confort +++++
Top qualitied en het ziet er prachtig uit
Trés satisfait du site et des produits
Siempre la mejor calidad
Qualité du produit parfaite
Fantástica calidad, estilo y muy buen precio
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Produit conforme à mes attentes et livraison rapide
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Tempi di consegna lunghi
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Excelente calidad de productos
Not comfy straight away
Van de 3 artikelen nog steeds 1 niet ontvangen.
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Nach Zweifel der Qualität über die man teilweise online liest, bin ich komplett nach Erhalt der Bestellung positiv überrascht worden. Habe im Sale pro Paar knapp 50€ bezahlt und selten so gut sitzende und komfortable Schuhe getragen. Jedes mal wieder!
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Rapidità di consegna senza eguali, qualità del prodotto.
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I ordered size 8 and got size 9 and returned them and as yet i still haven't seen a refund or the question about whether or not i would like a replacement, i would like a black pair size eight, but if you can't do that i would like a refund, thankyou.
I got a 5 and there quite big still I have a lot of toe room but there so beautiful but I wish they also came with extra laces
Los artículos dan la talla en todo.
C'est toujours bien
Product not a true size (very tight), delivery time was appalling and responses to emails were almost non-existent and those which were answered did not arrive timely. Terrible customer service
Alles war perfekt
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L'évidence
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My order wasn't wasn't dispatched for 14 days. Trying to contact DC I was met with automated responses and wasn't able to directly communicate with a real person easily. When I did get a person I was told they would contact me with an update and they didn't which meant I had to re-open a ticket to get to another person. All in all communication was atrocious. There is no easy way to resolve issue when they arise.
I've bought DCs since the early 2000s and they are always great quality, stylish and comfortable. Ordering is easy and although delivery isn't the fastest, there's never been an issue.
The shoes took about 12 days to arrive! Was told they'd be here in 4. They were a birthday present, that arrived after the birthday. Communication was shocking, just telling me they were on the way!
Customer service is just as useful as a chocolate teapot. If I was to buy dc shoes again I will be using a local shop who stock the shoes.
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Shoes are perfect as always with DCs
Product as described and prompt delivery