Bad
2.0/5483With 483 verified reviews shared over the last 6 monthssince 6 months
Les avis diffusés sur TrustVille sont des avis de clients ayant une preuve d'expérience, en ligne avec les recommandations de la normeISO 20488
ISO 20488
Absolute mess - one order confirmation, two weeks silence, no tracking. Gave me a refund at one point then took the money back. One day the order arrived without any notice. Luckily I was in to collect it. Terrible service..
Had to return the item because it was too small and turns out you can't do mobile returns?! Have to do it on a computer. Utterly bizarre in 2026. 
ordering was easy with quick delivery. on arrival material good quality and just as advertised.
Rucksack perfect , lots of compartments. Big enough for all my gym , swim gear, finally great price too compared to other brands
Took to long to get delivered even though I paid for delivery wanted them for a holiday abroad have plenty of time and didn't get them
Terrible service. Extremely slow delivery and cannot cancel order that is late, despite it not being dispatched
It was a good product at a fair price. However, it took almost three weeks to arrive. My enquiries to customer services resulted in a standard terms-and-conditions response and then a we-are-very-busy response and no help whatsoever. In summary: product, fine; service, poor.
Still haven't received all my items over 3 weeks ago
Had an issue with the delivery address issue wasn't sorted don't have my goods
I used to work for Billabong Europe, 30 years ago mind you! It's a shame that you have put shit pocket liners in these shorts instead of patch ones. I look forward to my keys falling through the abysmal liner
fast delivery and good quality product
Late dispatch (7 days after order), poor customer service with no response for 7 days.
Always quick delivery, great service and quality products
I have contacted billabong but they have not come back to me
Quick delivery. Reasonable price for a good quality wetsuit.
Arrived on time and as per description
Amazing selection and styles
as usual great product and perfect size. always love billabong!
Great customer service, quick delivery and I love my product!
Terrible and incredibly slow customer service
Quality items, great communication, quick delivery
Delivery was terrible and help desk response when contacted was totally inadequate.
I would, most definitely. The items I purchased are really amazing quality. As you would expect from such a prestigious surfing legacy.
Speedy delivery, great quality items.
Great clothing and if you want something a bit different then try this clobber being normal gets you nowhere , well made and speedy delivery thank you
Sick threads! Fast shipping! Low dollar! No fuss!
Easy to order, quality items
Your sizing makes no sense. The yellow shirt was huge but the cream one (returned) was tiny. The quality of the yellow one is good though and acceptable for layering.
Despatch time of nearly 3 weeks. No communication regarding delayed despatch. Unable to cancel order.
Advised to refuse delivery as only method of cancelling.
Return of items equally frustrating. Items returned 23 feb, received my yourselves 26th feb, advised by AI bot refund can take 10 working days from date of receipt.
No access to a real person.
Business - Billabong
Websitehttps://www.billabong.co.uk/
Reviews for BillabongAll reviews
DescriptionBillabong is an Australian company founded in 1973, specializing in surf clothing and equipment.
IndustryFashion
Address
About TrustvilleTrustville, trusted retailers' verified reviews. A service provided by wizville. Trustville follows the recommendations of the ISO 20488:2018 standard to ensure authentic reviews.
