Easy to use website, quick delivery
Easy to use website, quick delivery
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The quality of the clothes
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great choices and reasonable prices
I loved the products
Quakityv price design
not refunding me when wrong item sent. Not replying to emails
I was replacing a Roxy suitcase that I had bought maybe 20 years ago that has been well used and is only starting to show signs of wear now. I loved this suitcase (I had bought the complete matching set at the time!). And am happy to be replacing it with something similar. They are so unique looking and easy to spot on the airport luggage carousel!
My order was delivered quickly, pleased with the clothes I purchased
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Didn't deliver my order
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Great styles of bikinis but your sizing is way out - I already have a Roxy bikini in my normal size and fits perfectly, but this new bikini is much smaller despite following your size guide!
Trousers were a perfect fit and arrived promptly.
I love Roxy products, great quality & style
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The girls love Roxy for beach and ski wear
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I ordered the slider's and they took a long time to come. I messaged Roxy and apparently I got the American branch so they gave me a link and I got the clothes websites no word of UK branch. I messaged at the contact us bit anyway and no answer. I emailed a few times then eventually I approached PayPal to get my money back then out of the blue the sliders appeared. I like them so keeping but not great for the rest. I don't know if I'd buy from Roxy again. I had a pair of boots from year's ago so I do like them but their track record with the reviews aren't good and the delivery time's with no update is no use .
I ordered a bikini which was in stock. Subsequently the bottoms order was cancelled and you sent out the top. Not much use as a bikini! I have then had to pay to return the top and still haven't received my refund. Would not use again.
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I can't return my items and you've given me no help. I've lost £157.00!!!!!
Finally a Tankini top that is comfortable and cute!
I really like these sliders. They have a nice design and arrived quickly.
Faulty item. No response
I received the incorrect wet suit and have emailed 3/4 times to try to arrange to sort it out and to send it back but I have no response on how to proceed.
Quality and style
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Quick & efficient
Have shopped with Roxy and Billabong many times, always great products and great service!!!
Really quick service
I like the clothing but there's been easier purchase and return processes
Excellent service
I have been sent the wrong size , not what I ordered, I have contacted customer care 3 times and never had a response .
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Satisfied with the product quality
Excellent quality
I have only received half of my order
I only received 2 of 4 items. You've told me I have to wait up to 10 days. Also the returns period you've allowed for has already expired despite not receiving everything
My order arrived incomplete. The tracking number did not work.
My order has not been delivered
Good selection, fair pricing!
Quick delivery & great product
Love the clothes super easy to order get delivered quickly too fab!
I am still awaiting a refund
Been asked to rate my experience twice yet I'm still waiting to receive my order!
Not received
Order placed on 23rd April, now the 4th May and haven't yet received it.
Good quality product. However, I was sent the wrong size and cannot call them to resolve this as their phone number is an international one which would incur a fee, and I've heard nothing back from the Contact Us form I filled in a week ago.