Victoria K.Confirmed purchase

Shared on March 14, 2026, purchase date made on 23 February

I am still awaiting my item purchased on 23rd Feb. I have contacted customer services a number of times, given a tracking link twice that does not work. Asked for them to chase this up, give me a tracking number that works and still nothing. I've reached out via email and Messenger, no reply on Messenger. Email I've received the same, almost "automated" response. Sadly, I won't purchase from them again unless this is resolved expediently.

1/5

Ceri G.Confirmed purchase

Shared on March 13, 2026, purchase date made on 1 March

I have always liked the clothes & had a lovely jacket recently.

5/5

Caroline C.Confirmed purchase

Shared on March 11, 2026, purchase date made on 27 February

Good quality

5/5

Sarah C.Confirmed purchase

Shared on March 11, 2026, purchase date made on 26 February

Just love Roxy! Great style and good offers

5/5

Erica M.Confirmed purchase

Shared on March 10, 2026, purchase date made on 27 February

easy to order and good quality

5/5

Alexandra M.Confirmed purchase

Shared on March 09, 2026, purchase date made on 25 February

Good quality product and fast delivery

5/5

Abigail C.Confirmed purchase

Shared on March 09, 2026, purchase date made on 27 February

Ordered and received within a couple of days! Efficient, prompt service!

5/5

Karen M.Confirmed purchase

Shared on March 07, 2026, purchase date made on 21 February

My delivery has not turned up three weeks later and no response from emails

1/5

Katie H.Confirmed purchase

Shared on March 07, 2026, purchase date made on 28 February

Great delivery and quick.

5/5

Bess C.Confirmed purchase

Shared on March 07, 2026, purchase date made on 25 February

Review without comment

5/5

Nikki W.Confirmed purchase

Shared on March 06, 2026, purchase date made on 24 February

While the top is nice I feel overcharged. I used the sign up voucher (this showed as a reduction initially)but my final payment went through at full price. I emailed customer services and got no reply. If the item hadn't been needed as a prese (and I had no time to send it back) I would have returned for full refund.

3/5

Jane D.Confirmed purchase

Shared on March 05, 2026, purchase date made on 26 February

Super comfortable boots, good quality, last ages, prompt delivery and good value

5/5

Sian R.Confirmed purchase

Shared on March 03, 2026, purchase date made on 21 February

I love the quality, the variety, offers, amazing customer services, delivery is outstanding and free!! Its my favorite place to go to.

5/5

Camilla C.Confirmed purchase

Shared on March 03, 2026, purchase date made on 7 February

Was supposed to arrive in 3 days, could've arrived in 5 to make the holiday. Didn't arrive at all. I bought from a rival brand in the resort instead. Please can I have my money back now?

1/5

Cristina W.Confirmed purchase

Shared on March 02, 2026, purchase date made on 23 February

Review without comment

1/5

Andrea H.Confirmed purchase

Shared on March 02, 2026, purchase date made on 20 February

Quality clothing and efficient ordering and delivery of goods

5/5

Jan B.Confirmed purchase

Shared on February 28, 2026, purchase date made on 19 February

Goods stylish and grey quality

5/5

Sayako G.Confirmed purchase

Shared on February 28, 2026, purchase date made on 23 February

Review without comment

5/5

Urte V.Confirmed purchase

Shared on February 28, 2026, purchase date made on 20 February

Fast delivery, good quality items and look exactly as in pictures!

5/5

Tabitha D.Confirmed purchase

Shared on February 27, 2026, purchase date made on 22 February

Fast delivery Good price

5/5

Alison W.Confirmed purchase

Shared on February 26, 2026, purchase date made on 20 February

Fab products and prompt delivery.

5/5

Clayer C.Confirmed purchase

Shared on February 25, 2026, purchase date made on 13 February

I love the product I received. However on the day it arrived, I then got another sale notification which the same coat was included at an additional 25% off sale items. So it felt disappointing to have missed out

3/5

Charlotte S.Confirmed purchase

Shared on February 24, 2026, purchase date made on 15 February

It's very well made, has lovely material, beautiful pattern and its lined but not padded which made you feel decent but not bulky + it's doesn't feel as if it would fall off if you were swimming or surfing

5/5

SUSAN S.Confirmed purchase

Shared on February 24, 2026, purchase date made on 14 February

Great products, ease of online ordering, updates on delivery

5/5

Elona D.Confirmed purchase

Shared on February 24, 2026, purchase date made on 15 February

Review without comment

5/5

Olivia A.Confirmed purchase

Shared on February 22, 2026, purchase date made on 12 February

Great quality and style

5/5

Katy C.Confirmed purchase

Shared on February 22, 2026, purchase date made on 14 February

It came very fast!

5/5

Joanne M.Confirmed purchase

Shared on February 21, 2026, purchase date made on 4 February

Flip flops are too narrow.

4/5

Beth E.Confirmed purchase

Shared on February 19, 2026, purchase date made on 2 February

I've waited 16 days for my order, the help centre is just automated bots that don't read my query

1/5

Heather J.Confirmed purchase

Shared on February 19, 2026, purchase date made on 10 February

Easy to order, well packaged, delivered quickly. Nice quality suitcase, will see how well it holds up when my daughter takes it on holiday. Quite compact able, and very lightweight.

5/5

Catriona H.Confirmed purchase

Shared on February 19, 2026, purchase date made on 2 February

Review without comment

1/5

Paige R.Confirmed purchase

Shared on February 19, 2026, purchase date made on 12 February

Still not received my order after a week and no communication on when it will be delivered. Ordered ski trousers, going skiing in a week so probably won't get them in time despite ordering well in advance. I'm very unlikely to purchase from Roxy again to be honest.

1/5

Jackie F.Confirmed purchase

Shared on February 19, 2026, purchase date made on 13 February

Great good quite products

5/5

Simone B.Confirmed purchase

Shared on February 19, 2026, purchase date made on 1 February

my parcel hasnt arrived, i have paid and emailed 3 times and nobody has come back to me, its disgusting service

1/5

Henk S.Confirmed purchase

Shared on February 18, 2026, purchase date made on 7 February

Stylish, functional, good quality

5/5

Ana B.Confirmed purchase

Shared on February 18, 2026, purchase date made on 31 January

Review without comment

1/5

Amy D.Confirmed purchase

Shared on February 18, 2026, purchase date made on 7 February

Fast delivery, quality items

5/5

Fee C.Confirmed purchase

Shared on February 17, 2026, purchase date made on 8 February

Quick service and delivery

5/5

Jenny K.Confirmed purchase

Shared on February 16, 2026, purchase date made on 2 February

Awful customer service and now the return portal doesn't work

1/5

Rebecca P.Confirmed purchase

Shared on February 16, 2026, purchase date made on 3 February

Totally false information about delivery times & awful customer service

1/5

Jane C.Confirmed purchase

Shared on February 16, 2026, purchase date made on 31 January

Only one out of 3 items was delivered & your tracker showed none had been delivered at that time. Unhelpful. Then, weeks later you emailed to say the jumper would not be delivered. Still no refund for that. Then the 3rd item arrived. Poor communication & no refund yet!

2/5

Siobhan H.Confirmed purchase

Shared on February 16, 2026, purchase date made on 3 February

Poor customer care

1/5

Kerry A.Confirmed purchase

Shared on February 16, 2026, purchase date made on 3 February

Review without comment

5/5

Ashleigh H.Confirmed purchase

Shared on February 16, 2026, purchase date made on 3 February

Items were great but I contacted customer services regarding a delay in one of my items and have still not heard back. Seems like the whole process is very outdated.

1/5

Lisa H.Confirmed purchase

Shared on February 15, 2026, purchase date made on 9 February

Very pleased with purchase.

5/5

C V.Confirmed purchase

Shared on February 15, 2026, purchase date made on 6 February

It took you guys 4 days to send the order out - now too late - had to buy different kit for my daughter - disappointing- will have cancel/ return

2/5

Abbie H.Confirmed purchase

Shared on February 15, 2026, purchase date made on 7 February

I don't know if it's on its way and most of it was cancelled

2/5

Aija K.Confirmed purchase

Shared on February 15, 2026, purchase date made on 7 February

No contact number, no info about delivery times . Worst experience ever don't shop at Roxy

1/5

Richard T.Confirmed purchase

Shared on February 15, 2026, purchase date made on 8 February

Ordered as it says 2-5 business days…now at 7 and no delivery yet !

1/5

Foster S.Confirmed purchase

Shared on February 15, 2026, purchase date made on 10 February

Could not make contact with anyone, minutes after I bought something I needed to adjust the address but just robot after robot, saying the same thing. Still waiting for package days after expected very worrying.

1/5