Shared on June 11, 2026, purchase date made on 27 May

I didn't receive my package

Shared on June 11, 2026, purchase date made on 22 May

Shoes never came

Shared on June 11, 2026, purchase date made on 24 May

I still haven't received the trainers I ordered or had any response from customer service on this matter

Shared on June 11, 2026, purchase date made on 23 May

It never arrived

Shared on June 11, 2026, purchase date made on 24 May

Order not received :(

Shared on June 11, 2026, purchase date made on 24 May

I have not received my order and no one is attending to my complaint. How on earth do you order shoes, tracking says it's in transit to me. DC shoes sent an email saying order has been delivered.

Shared on June 11, 2026, purchase date made on 23 May

Shoes still Not delivered after 3 weeks. No reply to several emails

Shared on June 11, 2026, purchase date made on 26 May

There is zero communication as to where my order is after 2 weeks

Shared on June 11, 2026, purchase date made on 24 May

My shoes were not delivered by the chosen delivery company. Dc shoes have not acknowledged any support requests and continue to ignore me

Shared on June 11, 2026, purchase date made on 25 May

I didn't receive my order

Shared on June 11, 2026, purchase date made on 24 May

I haven't even received the shoes I ordered!

Shared on June 11, 2026, purchase date made on 22 May

I didn't receive my order and I haven't had a reply after reporting this.

Shared on June 11, 2026, purchase date made on 21 May

I still haven't received the shoes and no one is helping me

Shared on June 11, 2026, purchase date made on 25 May

Trainer have not been delivered.

Shared on June 11, 2026, purchase date made on 25 May

Product never arrived chased it 3 times only Received tracking link

Shared on June 11, 2026, purchase date made on 27 May

Item hasn't been received , no help or response from customer services

Shared on June 11, 2026, purchase date made on 24 May

I never received my purchase

Shared on June 10, 2026, purchase date made on 20 May

I never received my shoes

Shared on June 10, 2026, purchase date made on 25 May

Order still not received. Emailed DC without response

Shared on June 10, 2026, purchase date made on 23 May

My order was not delivered after

Shared on June 10, 2026, purchase date made on 24 May

Never received the shoes. Chased twice and still waiting for a reply

Shared on June 10, 2026, purchase date made on 25 May

Goods not arrived 16 days in and no response from customer services

Shared on June 10, 2026, purchase date made on 26 May

Order has not arrived

Shared on June 10, 2026, purchase date made on 21 May

My order never arrived, contacting customer services was difficult and emails were automated replies. DC Shoes need a live chat function for UK residents. I will not buy from here again and wouldn't recommend, I am still waiting for a response from another complaint email as the first pair of shoes fell apart, still waiting for a resolution 4 weeks later!

Shared on June 10, 2026, purchase date made on 21 May

Shoes not received. No help from customer service

Shared on June 09, 2026, purchase date made on 22 May

Haven't received them

Shared on June 09, 2026, purchase date made on 22 May

Item never received

Shared on June 09, 2026, purchase date made on 23 May

My order is lost and customer service is abysmal. I have no responses to any of my three enquiries seeking help locating my order!

Shared on June 09, 2026, purchase date made on 26 May

Still not delivered

Shared on June 09, 2026, purchase date made on 21 May

Ordered on the 21st May and had to chase up DPD who said it had been returned to DC Shoes, sent several emails to chase my order and had no response, had to go hunting for a telephone number who said its been returned and had to have a refund and a discount code, but surely it'll happen again

Shared on June 09, 2026, purchase date made on 21 May

I have still not received my order and no one is replying to my emails asking for help with the issue.

Shared on June 09, 2026, purchase date made on 23 May

Item never turned up within the stated estimate days of delivery so had no reply until I had a refund through PayPal

Shared on June 09, 2026, purchase date made on 21 May

Ive not received my order despite multiple emails and a enquiry from PayPal, ive been a loyal dc customer for 20+ years and frankly your customer care is embarrassing . I'll take my custom elsewhere.

Shared on June 09, 2026, purchase date made on 21 May

Have not received my order yet and have emailed customer support with no reply received

Shared on June 09, 2026, purchase date made on 21 May

For the second time using this website, no order received, odd DPD tracking. Looks like a social media scam to hold on to customers money while they argue. So glad I used PayPal and got my money are the shoes were out for delivery in Holland for a week!! I live in the UK!!

Shared on June 09, 2026, purchase date made on 27 May

My order hasn't arrived yet

Shared on June 09, 2026, purchase date made on 23 May

7 days after shipping an the parcel is marked as delivered by DPD but without evidence and nothing has arrived. DC Shoes ignored me for a week and have since said they will look into the matter. 24hrs later and no information. This is quite simply the WORST experience of online shopping I've ever had. I'm left with no alternative than to instruct my bank to reverse the payment. DC's lack of response or even an apology is totally unacceptable.

Shared on June 09, 2026, purchase date made on 27 May

I have only received part of my order