Shared on June 23, 2026, purchase date made on 5 June

Didn't receive my order or refund

Shared on June 23, 2026, purchase date made on 5 June

Still haven't received my order. Emailed the customer service site and haven't received a reply

Shared on June 23, 2026, purchase date made on 6 June

The order was cancelled after 3 weeks

Shared on June 23, 2026, purchase date made on 9 June

Not revised my sons shoes yet I orderd on the 9th June they said 10 days delivery I have had no email to say there is a delay. I have sent emails to customer service to see what's going on and had no response I don't no what to do because my son really wants the shoes I feel like I have lost the money now

Shared on June 23, 2026, purchase date made on 9 June

Order not received and no update about order - been over 2 weeks.

Shared on June 23, 2026, purchase date made on 5 June

Paid for a product that never arrived customer service is impossible to get hold of very disappointing will be using other companies next time

Shared on June 23, 2026, purchase date made on 5 June

Haven't received my trainers yet, don't have any reference for delivery been 16 days

Shared on June 23, 2026, purchase date made on 3 June

I haven't received my order

Shared on June 22, 2026, purchase date made on 6 June

I have not received my trainers

Shared on June 22, 2026, purchase date made on 9 June

Not recieved my order.

Shared on June 22, 2026, purchase date made on 7 June

Never received any updates, and the package was missing my details so DPD returned it to sender. Total lack of communication.

Shared on June 22, 2026, purchase date made on 5 June

I still haven't received my order

Shared on June 22, 2026, purchase date made on 4 June

The fact I haven't received my delivery and I ordered them 3weeks ago

Shared on June 22, 2026, purchase date made on 4 June

Order didn't arrive and no communication from company

Shared on June 22, 2026, purchase date made on 4 June

Order never received, customer service journey terrible. Will never purchase from DC again

Shared on June 22, 2026, purchase date made on 9 June

Order hasn't arrived. DPD have confirmed they cannot locate the parcel. I've emailed 3 times and been completely ignored and the stupid telephone number never works, always says closed no matter what time I call!!!! I WANT A REFUND ASAP AND AN ACKNOWLEDGEMENT WOULD BE NICE!!!! TERRIBLE, AWFUL SERVICE!!!!

Shared on June 22, 2026, purchase date made on 9 June

Its been 13 days and I haven't recieved my order

Shared on June 22, 2026, purchase date made on 8 June

I still haven't got them. I emailed you, no response

Shared on June 22, 2026, purchase date made on 6 June

Trainers didn't arrive no response to email as of yet

Shared on June 22, 2026, purchase date made on 7 June

Shoes haven't arrived. no communication about the delay.

Shared on June 22, 2026, purchase date made on 7 June

Order never arrived and no reply's from customer service

Shared on June 22, 2026, purchase date made on 14 June

Item didn't match pics

Shared on June 22, 2026, purchase date made on 6 June

They never arrived and your not answering my email. I want to know where they are. Its been weeks.

Shared on June 22, 2026, purchase date made on 7 June

i never got my parcel.

Shared on June 22, 2026, purchase date made on 30 May

Have not received parcel and cant seem to get anyone to speak to

Shared on June 22, 2026, purchase date made on 4 June

Still haven't received my shoes,

Shared on June 21, 2026, purchase date made on 3 June

my order never arrived and they won't respond so i can't cancel or refund

Shared on June 21, 2026, purchase date made on 3 June

Still haven't received

Shared on June 21, 2026, purchase date made on 8 June

I never received them even though dpd said delivered, i contacted 3 times and didn't get a reply so instructed my bank to recoup costs. I have always loved DC and Volcom Shoes but I will find alternatives in the future

Shared on June 21, 2026, purchase date made on 8 June

I have not received my order. I have sent two emails to chase but ended up going to DPD to chase. My order has been returned to you due to a customs error and never entered the UK. At this point I requested a refund and ended up getting an email to tell me my order was delayed and still on its way, but no refund/cancellation.

Shared on June 21, 2026, purchase date made on 8 June

They have not been delivered.

Shared on June 21, 2026, purchase date made on 8 June

Shoes have not been received, no customs information was provided with the parcel so they never left Belgium. Emails to DC have been completely unanswered other than automated responses.

Shared on June 21, 2026, purchase date made on 8 June

The order i made on the 6/5/2026has still not arrived 21/6/2026. i have emailed the company 4or 5 times and the problem has still not been resolved.... ive had no answer to my emails no communication from the company at all very poor customer service

Shared on June 21, 2026, purchase date made on 6 June

I did not receive my order. And no reply's to emails regarding my delivery.

Shared on June 20, 2026, purchase date made on 30 May

Haven't received trainers. No communication. Been around 3 weeks waiting now.

Shared on June 20, 2026, purchase date made on 4 June

Order still not delivered