My item took 2 weeks before it was shipped. The shoe sizes are very small, I usually wear a 4 or 4.5 UK these didn't fit I'm not even sure if a UK 5 would fit me. Shoes there self are very nice
My item took 2 weeks before it was shipped. The shoe sizes are very small, I usually wear a 4 or 4.5 UK these didn't fit I'm not even sure if a UK 5 would fit me. Shoes there self are very nice
My son loves DC's they look great and are comfortable and hard wearing but the clip that holds the Velcro has snapped on a couple of pairs so we have to use a carabiner. Would be good if the clips were more durable.
Easy ordering fast delivery good shoes
Great designs and quality and pretty prompt delivery
I repeatedly buy this trainer. It's always satisfactory.
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The quality of purchase and excellent services
Fast delivery and great updates
Poor customer service, order took a solid 7 days to be posted to the UK, no hint if it was coming from the EU store or the UK store even when I enquired the response was a classic copy and paste answer..... just let customers know where they are coming from not leave them guessing.... bit more customer care is needed as the trainers do make up for the snail delivery!
Delivery took ages, zero communication from the brand! Shoes needed to be returned and I'm still waiting on my refund.
Promptly dispatched. Well packaged, shoes a great fit and excellent quality.
My daughter loves them
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Got DC Dixie's for my girlfriend who's never owned a pair of DCs before and not only does she look amazing in them, shes absolutely fell in love with them, style, comfort and easy on and off! She even looked smashing wearing them with a summer dress
Love the shoes
Excellent quality, excellent price, good comms about order
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Poor communication, late delivery
Really quick delivery and cheaper than the shops
My favorite brand
Have been wearing DC shoes now for 20 years and don't plan to change that
Fast delivery great shoes perfect
Never received my order! Countless attempts to report it and contact customer but absolutely no reply
The wrong size was sent and customer service was none existent. Tried 4 emails with pictures and no response, I've now returned the wrong item and won't risk repurchasing as I've lost confidence it will be correct.
Shoes are very comfortable and where delivered in good time.
Email said up to 48hrs to dispatch. Its took 2 weeks but the worst part was I had no way to speak to anyone just your stupid AI chat giving me the run around!!! Its ridiculous you take people's money, then don't ship when you say you're going to and then leave people no way to speak to a person. I even posted on your social media to get some sort of response but got nothing!
Trainers are amazing. Communication could have been better and shipping times were a little long though, around ten days.
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Great vat
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Outstanding service, fantastic shoes.
DC shoes are always great, look good and are stylish
I have emailed regarding the trainers, they are far too small and are not a UK size 8 as stated. I don't think it is fair I pay £11 to return items that are incorrectly sized. I have not received a response yet
Cool products, good service
Ordered 4 weeks ago, still no item and no response from customer service team
I believe you get good value for money. Quality goods.
Only four stars as took over a week to dispatch my order. When I tried to contact them to chase it up I discovered that they have no phone number or email address. The only method is an online contact form which was next to useless as the responses you get back are generic AI responses rather than a person at the other end actually looking into the issue and coming back to you with you information or resolutions. When I tried to reply to the email more than once I never received any reply. The shoes I ordered however were of the usual good quality, when they finally arrived
Always a pleasure to shop with DC Shoes. Nice quality shoes, good prices and quick delivery. Thank you.
Quality and stylish - love DC clothing
They're perfect
Service all round is 10/10. Comfortable shoes and clothing.
I never received my item Never been contacted about it
Took over two weeks to be delivered, response from DC was slow and only saying that it had been sent, will never use yourselves again.
Great trainers I've been wearing for years!
I don't recived nothing
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It never was delivered, I was given false information by customer service and now they simply refuse to reply
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