Shoes came within the time and the quality of the shoes when got mwha.
Shoes came within the time and the quality of the shoes when got mwha.
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Appalling customer service, no real feed back just AI bot responses, shoes did not arrive in the specified time and no number to call or tracking details.
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Because I was not sent any notification of when it was going to be delivered & who by. Also the box was very badly battered which isn't good when you are giving it as a present !!
Great product great price and swift delivery
Shocking website and service
Shoes are just always good
They are wrong size. I have asked for a return label. The process of getting one online is a rubbish amd now im sitting here 65pound down and a 0air of trainers for my daughters birthday that dont fit
How happy my son was with his purchase.
Great products, fast shipping, no delivery fee for members (free to join). The only downside is that they reel you in with coupon codes, which are never valid/have confusing terms. I even referred someone and never received the payout, so maybe don't bother with their affiliate thingy.
My parcel arrived damaged, I am glad that the item themselves weren't damaged, but the state the parcel arrived has put me off ordering in the future
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Great shoes
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Lovely smart shoes
Everything!!!!!
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Can't return my item
Because they make good shoes
Easy to use the app and quick delivery
I selected the wrong delivery option and tried to sort it via your customer service. When I did eventually get a holding response, already too late, it was stroppy. Effectively telling me to wait because you were very busy. As suggested in my final response, improve your front end service or get more people in your customer service team. Don't make out it's the customer's fault.
Great
The service was really good, price was really good and product is perfect
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Quick delivery
Fast delivery, quality product, good discout, reasonable price
Not even recieved them yet!!!! Tracking doesn't update at all either !! And you don't get any email back either I don't know where to even start to try get my refund!
I haven't received my order and tracking has been unavailable dispute ask CS.
Excellent customer service and quick delivery
I'm a big DC fan
Good quality at a good price
Excellent service, excellent price, excellent products
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Great price and fast delivery
Misleading advertisement
Shit communication, shit customer services
Extremely slow response times on tickets and queries, I was sent the wrong size of shorts so had to dona return, still waiting for an order to be cancelled and a new replacement order shipped and its been 5 working days
Absolutely perfect shopping experience
Best comfy trainer around. Great style and fitting also.
My money came out when purchased then money went back in and nothing showing on statement I just knew by the amount. Customer service was absolutely rubbish! No update on if I was getting my order or nothing for nearly over a week! Money came out again and trainers were delivered that same day! Very confusing and very stressful. Will never order from this site again
Funky well made shoes
I emailed about previous purchase over a week ago about the product and still no reply
Wrong address in the confirmation, no response to emails and no contact number!
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Ordered from the UK warehouse but they came from Belgium. Had to wait longer for delivery, wasn't made aware of this when ordering.
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The shoes arrived and they were way too small so I have to return them, that's my fault. However I struggled to find any return information on the website and checked out as a guest which means I cover the cost. Maybe I missed it but a pop up when you open the site to highlight free returns when you become a member, would have made me sign up. I know you have a 15% off pop up as a member, which I also missed the first time. My friend ended up having to search for how to return my order for me as it became so frustrating!
I haven't received my package for a 4th time
Iteam did not come