Good
3.5/5116With 116 verified reviews shared over the last 6 monthssince 6 months
Les avis diffusés sur TrustVille sont des avis de clients ayant une preuve d'expérience, en ligne avec les recommandations de la normeISO 20488
ISO 20488
No communication when I had split delivery. Cancelling part of my order, said it was out of stock, but were still selling it on the website. 
Placed order with incorrect address. Couldn't cancel directly and tried through Customer Service without a resolution. Package sent out and money taken from account but to an addresss i cant access. Tracking details do not work so cant even check if it actually got delivered. No response from Customer Service following dispatch???? Terrible service and response to issue. Will be using retail stores from now on
You just cancelled my order without contacting me and refunded it
Great customer services & love the trousers!
Seemless and easy to process
I returned an item on 6/1 and I am still awaiting a credit. The parcel has been with the courier since 6/1 and the status hasn't changed. The automated customer service responses are very poor and disappointing. Nobody clearly cares. I won't be purchasing items from you again which is a shame as the products are good.
Excellent quality of product, fast and efficient service
All the process easy and fast
my order came through quickly and no hassle
I was told I would get my order in 3-5 days it has been 8 days and I have received absolutely no updates.
I still haven't received my full order and wasn't happy with the item I did receive as there is a flaw.
Despite completing the web contact form twice I have not received any contact from your customer "service" team and this has made the whole experience particularly frustrating.
Business - Element
Websitehttps://www.elementbrand.co.uk/
Reviews for ElementAll reviews
DescriptionElement is a Skate Streetwear & Urban Lifestyle brand.
IndustryFashion
Address
About TrustvilleTrustville, trusted retailers' verified reviews. A service provided by wizville. Trustville follows the recommendations of the ISO 20488:2018 standard to ensure authentic reviews.
