Good
3.5/5116With 116 verified reviews shared over the last 6 monthssince 6 months
Les avis diffusés sur TrustVille sont des avis de clients ayant une preuve d'expérience, en ligne avec les recommandations de la normeISO 20488
ISO 20488
Great quality, price and service
Very slow delivery time and very poor communication when I made contact to enquire about delivery of my order.
Easy ordering and quick delivery
Wrong item received and no response from customer service for over 2 weeks. I can't return the item as I'm concerned I won't get my refund either.
Top quality items and reliable delivery!
I just really like the Element Brand
Great quality, awesome designs and quick delivery.
Quick delivery, good price and really like the shoes.
Order hasn't arrived 8 days after placing it. Tried to contact customer services to find out why it hasn't even left the warehouse but have had no response despite multiple attempts. Don't know if I will receive my order or money back at this point as there is no way of contacting them.
Great product and quick delivery. Totally recommend it
Great quality t shirt and amazing price in the sale. Ive bought from Element a few times for my adult son and never been disappointed. Ordering was easy and product arrived very quickly.
Great quality clothes, cool style, delivered fast
Shoes came defective and after trying to contact element for a refund nothing happened
Refused to allow me to cancel/ change order having entered old address in another city despite my rights to do this being protected under UK consumer law. Customer service response time and solutions inadequate
Loving the design and a good quality tshirt
Just purchased second pair while was still available.
Should never be descontinued though.
Love product
Fast service, great member offer
I wanted to return a faulty t shirt for a replacement, I can't contact you by phone and the returns/re order procedure is long winded. What if I wasn't a member? You would expect me to pay for the return! Not impressed.
2 great t shirts and one which doesn't fit despite being the same size and style. Issue reported I've heard nothing after a swift initial reply asking for pictures. I can't return the t-shirt because the returns link isn't working.
Cool aesthetics, great quality, good fit, sustainability-conscious.
Great quality hoodie.very fast delivery also
Communication about the order was clear and I could track it all the way through its journey.
excellent products as always
Because I still haven't received 2/3rds of the order
Good propmpt delivery, good sale.
It's said every deck come with grip but mine didn't come with grip
Item arrived from the EU and took a considerable time to arrive. When it did arrive the logo has been stitched on upside down. Contacted Element on the 11th April, had a reply from Alice to send a photo (I already included a photo and it's visible in their reply to me) but I sent another anyway. Not heard back since (16th April). Will not recommend.
I use Element website to get my family the gear they really love! And Element look after me by giving great Membership deals and free postage!
The promised introductory 15% discount for signing up never materialised. The free grip tape was not sent, and finally the support ticket raised has now been ignored for 4 days. Altogether terrible service and very disappointing.
Business - Element
Websitehttps://www.elementbrand.co.uk/
Reviews for ElementAll reviews
DescriptionElement is a Skate Streetwear & Urban Lifestyle brand.
IndustryFashion
Address
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