Auzen

Rue de la Morâche 5, 1260 Nyon, Suisse

Itinerary
Verified Customer Reviews

Excellent

4.8/5

With 311 verified reviews shared over the last 12 months

What do customers think?

AI Summary

Customers are consistently impressed with the exceptional service and competitive pricing offered by Auzen. Many highlight the professionalism and patience of the audiologists, particularly Talia, who is frequently mentioned for her expertise and support throughout the entire process. The ease of the online consultation and fitting, combined with the significant cost savings compared to local providers, are recurring positive themes.

Kraus P.Verified experience

Shared 1 day ago, service date made on 8 June

Alles bestens, auch die Geduld bei der Anpassung bei mir da ich nicht so Smartphone bewandert bin

5/5
Willershausen D.Verified experience

Shared 2 days ago, service date made on 27 July

Alles TOP. Angefangen bei der Bestellung über die Auslieferung und Inbetriebnahme bis hin zu den erforderlichen Anpassungen. Vielen Dank dafür.

5/5
Stewart G.Verified experience

Shared 8 days ago, service date made on 27 July

Auzen does what it says ----- delivers efficient service competently. Reliable too. And very reliable and courteous staff. Nothing too much trouble. Talia Shapiro was excellent.

5/5
Langbein H.Verified experience

Shared 8 days ago, service date made on 8 July

Hätte nie erwartet, dass die Ferneinstellung der Hörgeräte so gut funktioniert. Der Service ist genauso gut wie bei einem Geschäft vor Ort. Der Preis bei Auzen ist unschlagbar gut und die Krankenkasse hat die Zuzahlung problemlos bezahlt.

5/5
Lidon M.Verified experience

Shared 11 days ago, service date made on 19 June

Es la primera vez que trato con auzen y ha sido muy positiva desde que adquiri la compra hasta que se dieron los promeros ajustes .

5/5
Paula F.Verified experience

Shared 14 days ago, service date made on 5 June

Review without comment

5/5
Senn W.Verified experience

Shared 14 days ago, service date made on 15 July

Hörgeräte sowie auch der Akustiker sind sehr gut. Für ältere Leute ein etwas schwieriges Handling. ( Einloggen zum Akustiker, App herunterladen, Anleitungen für Reinigung etc. nur über YouTube.) Noch während Test-Phase habe ich schon eine Mahnung für eine Garantie-Verlängerung erhalten. Zudem stöhrt mich eine Vorauszahlung um ein Gerät 30 Tage testen.

4/5
Danov A.Verified experience

Shared 15 days ago, service date made on 29 June

Review without comment

5/5
Anderson R.Verified experience

Shared 16 days ago, service date made on 3 June

Good price, great service!

5/5
Abicht U.Verified experience

Shared 16 days ago, service date made on 13 July

Ich habe ein super Hörgerät mit umfangreichem Zubehör für einen fairen Preis bekommen. Alles bestens nach den individuellen Einstellungen. Besser hätte es bei dem Akustiker vor Ort auch nicht laufen können. Mein Fazit - eine Weiterempfehlung !

5/5
Gerlich D.Verified experience

Shared 16 days ago, service date made on 11 June

Sehr gute Preise, ausgezeichneter Service. Bloss gut, dass ich mich gegen meine Krankenkasse durchgesetzt habe.

5/5
Hardy J.Verified experience

Shared 16 days ago, service date made on 11 June

The pricing advantage is the obvious positive - but actually the personalised, friendly and highly professional service is equally positive

5/5
Birch M.Verified experience

Shared 17 days ago, service date made on 26 June

Extremely good communication throughout the ordering process. Talia very supportive with the fitting and nothing too much trouble to get the right hearing balance. Remains on hand to help should I need it. Highly recommend to prospective hearing aid buyers and the prices are so much cheaper than high street prices.

5/5
Ocana Vera M.Verified experience

Shared 17 days ago, service date made on 27 November

Rapidez, profesionalidad y alto grado de satisfacción

5/5
Escrichs J.Verified experience

Shared 19 days ago, service date made on 10 June

Review without comment

5/5
Soto A.Verified experience

Shared 20 days ago, service date made on 30 April

Review without comment

5/5
Fernandez Lombardia C.Verified experience

Shared 21 days ago, service date made on 16 July

Quiero destacar la atención y el asesoramiento por zoom .

5/5
Jarillo P.Verified experience

Shared 21 days ago, service date made on 22 April

Desde el primer momento Jonathan me atendió muy profesionalmente. Una vez recibido el producto, Rosa (Audioprotesista), mantuvo varias sesiones informativas muy interesantes, explicándome todas las funciones de los audífonos. Excelente servicio y muy recomendable en general. Gracias.

5/5
Oliva Ortiz J.Verified experience

Shared 21 days ago, service date made on 8 May

Muy satisfactorio con el tratamiento y cercanía con Rosa.

5/5
Frehner H.Verified experience

Shared 21 days ago, service date made on 30 June

Nicht nur ein sehr guter Preis, nach Lieferung der Geräte nimmt man sich mehrfach und unaufgefordert meinem neuen Hörsystem an. Das Interesse ist sehr gross, damit meine Hörsituation optimal verläuft.

5/5
Thom J.Verified experience

Shared 22 days ago, service date made on 16 June

Review without comment

5/5
Wilson G.Verified experience

Shared 23 days ago, service date made on 19 June

Domenico was absolutely brilliant and such a nice man to deal with. He was super professional- respectful- knew his stuff and was super nice!

5/5
Smith J.Verified experience

Shared 23 days ago, service date made on 6 July

Schnelle Antworten, gute Betreuung, exzellente Preise. Die Anpassung ist vielleicht nicht ganz so perfekt wie im Laden aber akzeptabel.

5/5
Lupton D.Verified experience

Shared 23 days ago, service date made on 30 June

Top quality products, superb service and very competetive prices.

5/5
Denton M.Verified experience

Shared 25 days ago, service date made on 12 May

This service was high tech delivered over the phone and Teams, Talia was very knowledgeable and gave a very professional, polite and friendly service . Also there was a substantial saving on the hearing aids. This was a recommendation to me and i would certainly recommend to others.

5/5
Bevis P.Verified experience

Shared 28 days ago, service date made on 20 July

Competitive pricing. Excellent online support. Very good range of products.

5/5
Moore A.Verified experience

Shared 29 days ago, service date made on 30 April

From first contact to now happy with my new hearing aif

5/5
Teale P.Verified experience

Shared on July 21, 2026, service date made on 13 May

The quality of the hearing aids is amazing. It's as though my hearing loss has gone and I can hear normally again. Not just louder but crisp and clear, even with background noise. Talia is an excellent audiologist, and made sure they were adjusted specifically for my individual needs. I had been doubtful about getting such an expensive and important buy over the internet but honestly I think the service has been better than it would be from most high street shops. The same hearing aids were almost half the price from Auzen and the service is second to none and ongoing. Talia has made it clear that she will be there should I have any questions or problem. I would recommend Auzen to anyone.

5/5
Seibel R.Verified experience

Shared on July 14, 2026, service date made on 12 June

Verbindlich

4/5
Giovo D.Verified experience

Shared on July 10, 2026, service date made on 26 July

Review without comment

4/5
Barton C.Verified experience

Shared on July 08, 2026, service date made on 18 May

Excellent service, excellent product, excellent aftercare services

5/5
Fawcett S.Verified experience

Shared on July 05, 2026, service date made on 26 May

Excellent changed my world !!!

5/5
Rossi M.Verified experience

Shared on July 04, 2026, service date made on 1 May

Unkomplizierte Kontaktaufnahme, gute Beratung

5/5
Gross A.Verified experience

Shared on June 26, 2026, service date made on 27 May

Review without comment

5/5
Harvey K.Verified experience

Shared on June 23, 2026, service date made on 15 June

Review without comment

5/5
Jeantet M.Verified experience

Shared on June 18, 2026, service date made on 16 April

Review without comment

5/5
Klink E.Verified experience

Shared on June 18, 2026, service date made on 28 May

Review without comment

5/5
Johnson R.Verified experience

Shared on June 16, 2026, service date made on 11 May

It has been a wonderful experience the start. Highly recommended.

5/5
Haag R.Verified experience

Shared on June 13, 2026, service date made on 13 May

Sehr zufrieden mit den kundenfreundlichen Abwicklung.

5/5
Novellis V.Verified experience

Shared on June 11, 2026, service date made on 30 April

Grande disponibilità, assistenza molto efficiente.

5/5
Lieberherr R.Verified experience

Shared on June 11, 2026, service date made on 2 June

Kompetente nette Beratung und sehr schnelle Lieferung, fairer Preis !

5/5
Schneider K.Verified experience

Shared on June 10, 2026, service date made on 31 March

Gutes Preis-/Leistungsverhältnis. Guter Service und Betreuung nach dem Kauf. Vereinbarten Termine werden immer eingehalten.

5/5
Langer M.Verified experience

Shared on June 10, 2026, service date made on 17 May

Review without comment

5/5
Damien N.Verified experience

Shared on June 09, 2026, service date made on 15 May

Great prices compared to others, with excellent knowledge and service. Talia is brilliant.

5/5
Mosca P.Verified experience

Shared on June 09, 2026, service date made on 30 April

Sono completamente soddisfatto sia degli apparecchi che ho comprato sia del team che mi ha seguito Ringrazio soprattutto il Dott.Camasta molto cordiale e disponibile.

5/5
Pobo T.Verified experience

Shared on June 06, 2026, service date made on 19 November

Buen precio,buena calidad y buen servicio para ajustes.

5/5
Williams P.Verified experience

Shared on June 06, 2026, service date made on 23 April

Excellent service

5/5
Casanova Pico J.Verified experience

Shared on June 05, 2026, service date made on 26 March

Profesionalidad y saber hacer en la tarea de ajustar los audífonos a mis necessitades.

5/5
Roman T.Verified experience

Shared on June 04, 2026, service date made on 12 February

Review without comment

5/5
Garcia Ruiz A.Verified experience

Shared on June 04, 2026, service date made on 9 April

Review without comment

5/5