Auzen

Rue de la Morâche 5, 1260 Nyon, Suisse

Itinerary
Verified Customer Reviews

Excellent

4.8/5

With 284 verified reviews shared over the last 12 months

What do customers think?

AI Summary

Customers frequently praise Auzen for its competitive pricing and excellent service. Many reviews highlight the professionalism and helpfulness of the staff, particularly mentioning specific individuals like Talia and Nathan. The quality of the hearing aids and the effectiveness of the remote fitting process are also commonly cited as significant strengths of the network.

Kunstmann W.Verified experience

Shared 4 days ago, service date made on 14 August

Ich sehe einen großen Vorteil darin, daß ich meine Termine bequem zu Hause abwickeln kann. Die Online-Einstellungen meiner Hörgeräte sind super.

5/5
Maith T.Verified experience

Shared 5 days ago, service date made on 4 September

Faire Preise und gute Einstellung der Hörgeräte in Onlinesitzung durch Akustiker.

5/5
Doyle P.Verified experience

Shared 9 days ago, service date made on 23 July

Exceptional prices ( compared to competitors!) Looked after by Talia from start to finish. Couldn't be more helpful. Once you've made the decision to get hearing aids, I'd highly recommend Auzen (& Talia Sharpiro )

5/5
O'Brien L.Verified experience

Shared 11 days ago, service date made on 20 August

Extremely professional company to deal with.

5/5
Zrotz T.Verified experience

Shared 11 days ago, service date made on 6 August

Engagierte Personen. Bezahlbare Produkte

4/5
Schmid H.Verified experience

Shared 17 days ago, service date made on 16 July

Was im Rahmen von Fern-Support am PC und Telefon möglich ist, betrachte ich die Qualität der Dienstleistung als ausgezeichnet. Sehr wertvoll waren die mehrmaligen initialen Anpassungstermine. Grundsätzlich ist die Kommunikation über das Netz aber auch etwas anspruchsvoll.

5/5
Huber C.Verified experience

Shared 19 days ago, service date made on 12 August

Auzen Mitarbeiter sind sehr gut vorbereitet auf die Gespräche und die Termine. Sehr einfache Handhabung der Einstellungen. Gehen auf die Anliegen voll ein.

5/5
Honegger D.Verified experience

Shared 19 days ago, service date made on 4 August

Neueste Apparate zu super Konditionen, freundliche und kompetente Akustiker die einem super Unterstützen,

5/5
Manfred D.Verified experience

Shared 19 days ago, service date made on 17 August

Review without comment

5/5
Allen D.Verified experience

Shared 24 days ago, service date made on 27 June

Excellent, professional service

5/5
Huizer S.Verified experience

Shared 26 days ago, service date made on 10 July

Gute beratung und auswahl.

5/5
Rodekohr J.Verified experience

Shared 26 days ago, service date made on 19 August

Ihr Service hat mich überzeugt!

5/5
Chammartin I.Verified experience

Shared 26 days ago, service date made on 20 July

I would recommend Auzen, but with a few caveats

4/5
Kuhl G.Verified experience

Shared 28 days ago, service date made on 5 August

Hardware kam schnell, gut verpackt, alles erforderliche Zubehör inclusive. Die Telefonkonferenzen verliefen schnell, pünktlich, unkompliziert und zu meiner vollsten Zufriedenheit.

5/5
Rifkin P.Verified experience

Shared on September 04, 2026, service date made on 27 July

Timely response. Excellent follow up

5/5
Howels L.Verified experience

Shared on September 04, 2026, service date made on 6 July

Talia was most helpful and didn't hesitate in helping me with any issues that I encountered! I'm really pleased with my hearing aids! Thank you Talia!

5/5
Stollberg T.Verified experience

Shared on September 02, 2026, service date made on 7 August

Review without comment

5/5
Glaus R.Verified experience

Shared on September 02, 2026, service date made on 17 July

PREIS-LEISTUNG IST UNSCHLAFBAR / BERATUNG WAR IN MEINEM FALL SEHR GUT

5/5
Classen R.Verified experience

Shared on September 02, 2026, service date made on 19 August

Die Beratung war top.

5/5
Neu A.Verified experience

Shared on August 28, 2026, service date made on 25 August

Nathan Ollech hat mich von der ersten Anfrage bis zur Lieferung außergewöhnlich gut betreut. Er hat alle meine Fragen ausführlich und geduldig beantwortet, auch zu meiner speziellen medizinischen Vorgeschichte. Als ich dringend eine schnellere Lieferung vor einem Urlaub brauchte, hat er sich persönlich eingesetzt und das noch am selben Tag ermöglicht. Auch danach war er bei Rückfragen zu Zubehör und Nachbestellungen jederzeit erreichbar und hilfsbereit. Rundum ein sehr kompetenter und engagierter Hörexperte

5/5
Calvert N.Verified experience

Shared on August 27, 2026, service date made on 1 July

Great service from the Audiologist, very assuring and helpful to ensure good setup of the aids.

5/5
Samuel F.Verified experience

Shared on August 26, 2026, service date made on 25 June

Sehr kompetent, freundlich und dazu auch noch ein sehr attraktives Preis-Leistungsverhältnis. Schneller Versand und gute Qualität. Sehr seriöser Service. Klare Weiterempfehlung.

5/5
Kraus P.Verified experience

Shared on August 20, 2026, service date made on 8 June

Alles bestens, auch die Geduld bei der Anpassung bei mir da ich nicht so Smartphone bewandert bin

5/5
Willershausen D.Verified experience

Shared on August 19, 2026, service date made on 27 July

Alles TOP. Angefangen bei der Bestellung über die Auslieferung und Inbetriebnahme bis hin zu den erforderlichen Anpassungen. Vielen Dank dafür.

5/5
Stewart G.Verified experience

Shared on August 13, 2026, service date made on 27 July

Auzen does what it says ----- delivers efficient service competently. Reliable too. And very reliable and courteous staff. Nothing too much trouble. Talia Shapiro was excellent.

5/5
Langbein H.Verified experience

Shared on August 13, 2026, service date made on 8 July

Hätte nie erwartet, dass die Ferneinstellung der Hörgeräte so gut funktioniert. Der Service ist genauso gut wie bei einem Geschäft vor Ort. Der Preis bei Auzen ist unschlagbar gut und die Krankenkasse hat die Zuzahlung problemlos bezahlt.

5/5
Lidon M.Verified experience

Shared on August 10, 2026, service date made on 19 June

Es la primera vez que trato con auzen y ha sido muy positiva desde que adquiri la compra hasta que se dieron los promeros ajustes .

5/5
Paula F.Verified experience

Shared on August 07, 2026, service date made on 5 June

Review without comment

5/5
Senn W.Verified experience

Shared on August 07, 2026, service date made on 15 July

Hörgeräte sowie auch der Akustiker sind sehr gut. Für ältere Leute ein etwas schwieriges Handling. ( Einloggen zum Akustiker, App herunterladen, Anleitungen für Reinigung etc. nur über YouTube.) Noch während Test-Phase habe ich schon eine Mahnung für eine Garantie-Verlängerung erhalten. Zudem stöhrt mich eine Vorauszahlung um ein Gerät 30 Tage testen.

4/5
Danov A.Verified experience

Shared on August 06, 2026, service date made on 29 June

Review without comment

5/5
Anderson R.Verified experience

Shared on August 05, 2026, service date made on 3 June

Good price, great service!

5/5
Abicht U.Verified experience

Shared on August 05, 2026, service date made on 13 July

Ich habe ein super Hörgerät mit umfangreichem Zubehör für einen fairen Preis bekommen. Alles bestens nach den individuellen Einstellungen. Besser hätte es bei dem Akustiker vor Ort auch nicht laufen können. Mein Fazit - eine Weiterempfehlung !

5/5
Gerlich D.Verified experience

Shared on August 05, 2026, service date made on 11 June

Sehr gute Preise, ausgezeichneter Service. Bloss gut, dass ich mich gegen meine Krankenkasse durchgesetzt habe.

5/5
Hardy J.Verified experience

Shared on August 05, 2026, service date made on 11 June

The pricing advantage is the obvious positive - but actually the personalised, friendly and highly professional service is equally positive

5/5
Birch M.Verified experience

Shared on August 04, 2026, service date made on 26 June

Extremely good communication throughout the ordering process. Talia very supportive with the fitting and nothing too much trouble to get the right hearing balance. Remains on hand to help should I need it. Highly recommend to prospective hearing aid buyers and the prices are so much cheaper than high street prices.

5/5
Ocana Vera M.Verified experience

Shared on August 04, 2026, service date made on 27 November

Rapidez, profesionalidad y alto grado de satisfacción

5/5
Escrichs J.Verified experience

Shared on August 02, 2026, service date made on 10 June

Review without comment

5/5
Soto A.Verified experience

Shared on August 01, 2026, service date made on 30 April

Review without comment

5/5
Fernandez Lombardia C.Verified experience

Shared on July 31, 2026, service date made on 16 July

Quiero destacar la atención y el asesoramiento por zoom .

5/5
Frehner H.Verified experience

Shared on July 31, 2026, service date made on 30 June

Nicht nur ein sehr guter Preis, nach Lieferung der Geräte nimmt man sich mehrfach und unaufgefordert meinem neuen Hörsystem an. Das Interesse ist sehr gross, damit meine Hörsituation optimal verläuft.

5/5
Thom J.Verified experience

Shared on July 30, 2026, service date made on 16 June

Review without comment

5/5
Wilson G.Verified experience

Shared on July 29, 2026, service date made on 19 June

Domenico was absolutely brilliant and such a nice man to deal with. He was super professional- respectful- knew his stuff and was super nice!

5/5
Smith J.Verified experience

Shared on July 29, 2026, service date made on 6 July

Schnelle Antworten, gute Betreuung, exzellente Preise. Die Anpassung ist vielleicht nicht ganz so perfekt wie im Laden aber akzeptabel.

5/5
Lupton D.Verified experience

Shared on July 29, 2026, service date made on 30 June

Top quality products, superb service and very competetive prices.

5/5
Denton M.Verified experience

Shared on July 27, 2026, service date made on 12 May

This service was high tech delivered over the phone and Teams, Talia was very knowledgeable and gave a very professional, polite and friendly service . Also there was a substantial saving on the hearing aids. This was a recommendation to me and i would certainly recommend to others.

5/5
Bevis P.Verified experience

Shared on July 24, 2026, service date made on 20 July

Competitive pricing. Excellent online support. Very good range of products.

5/5
Moore A.Verified experience

Shared on July 23, 2026, service date made on 30 April

From first contact to now happy with my new hearing aif

5/5
Teale P.Verified experience

Shared on July 21, 2026, service date made on 13 May

The quality of the hearing aids is amazing. It's as though my hearing loss has gone and I can hear normally again. Not just louder but crisp and clear, even with background noise. Talia is an excellent audiologist, and made sure they were adjusted specifically for my individual needs. I had been doubtful about getting such an expensive and important buy over the internet but honestly I think the service has been better than it would be from most high street shops. The same hearing aids were almost half the price from Auzen and the service is second to none and ongoing. Talia has made it clear that she will be there should I have any questions or problem. I would recommend Auzen to anyone.

5/5
Seibel R.Verified experience

Shared on July 14, 2026, service date made on 12 June

Verbindlich

4/5
Giovo D.Verified experience

Shared on July 10, 2026, service date made on 26 July

Review without comment

4/5