Late dispatch (7 days after order), poor customer service with no response for 7 days.
Late dispatch (7 days after order), poor customer service with no response for 7 days.
Quality kit
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Always quick delivery, great service and quality products
I have contacted billabong but they have not come back to me
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Quick delivery. Reasonable price for a good quality wetsuit.
Arrived on time and as per description
Amazing selection and styles
Simple reliable service
Great quality
as usual great product and perfect size. always love billabong!
Great customer service, quick delivery and I love my product!
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Terrible and incredibly slow customer service
Quality items, great communication, quick delivery
Delivery was terrible and help desk response when contacted was totally inadequate.
I would, most definitely. The items I purchased are really amazing quality. As you would expect from such a prestigious surfing legacy.
I haven't received my order
Speedy delivery, great quality items.
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great wetsuit
Great clothing and if you want something a bit different then try this clobber being normal gets you nowhere , well made and speedy delivery thank you
Sick threads! Fast shipping! Low dollar! No fuss!
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Easy to order, quality items
Your sizing makes no sense. The yellow shirt was huge but the cream one (returned) was tiny. The quality of the yellow one is good though and acceptable for layering.
Despatch time of nearly 3 weeks. No communication regarding delayed despatch. Unable to cancel order. Advised to refuse delivery as only method of cancelling. Return of items equally frustrating. Items returned 23 feb, received my yourselves 26th feb, advised by AI bot refund can take 10 working days from date of receipt. No access to a real person.
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Very good quality products
My items are perfect good quality
Everything arrived on time and was perfect
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Like the product and being kept informed about delivery times
Great quality , good price, fast delivery
Still awaiting my refund
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You lured me in with half price offers, I purchased 2 sale items and one full price only to be told later that you could only fulfill one of the orders, which just happened to be the full price garment!
Ordered over 2.5 weeks ago and still haven't received my order. Customer service is poor also!
Fast delivery at a great price
Far to long to ship my order - so it missed my sons birthday by a week
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Really comfy swimming shorts no itching after swimming in the sea, great relaxed fit
The UK site doesn't have customer support and it's support rerouted to the US site who cannot recognise my email and order. My order had been missing for 3 weeks and nobody seems to know where it's gone. Vague and fake answers that you should've received confirmation email, which I didn't, is just poor service and inability to deal with the query. I've been sending them constant emails but haven't received a reply that locates my missing order. Avoid buying from this company!
Quality of item, good customer comms