Review shared on July 15, 2026, at Quiksilver France, purchase date on 5 July

Colis non reçu et aucune nouvelle du service client depuis 1semaine

Review shared on July 15, 2026, at Quiksilver Nederland, purchase date on 1 July

Ik heb nog geen product ontvangen, ik wacht al 2 weken en als ik vraag om een update krijg ik geen reactie. Pretty bad service!

Review shared on July 15, 2026, at Quiksilver France, purchase date on 1 July

J'ai commandé le 1/07 et vous proposiez  livraison expess » avec une date de livraison au 03/07. J'ai payé 10€95 pour avoir cette livraison à temps… or le colis a été expédié le 06/07!!! On est loin de la livraison express! Je suis très déçue et je ne comprends pas que vous puissiez indiquer une date de livraison le 03/07 quand vous n'envoyez le colis que le 6/07 !

Review shared on July 14, 2026, at Quiksilver United-Kingdom, purchase date on 9 June

I have not received my refund after 13 working days of my return being delivered and there is no response from the customer service after I complained. This is just appalling customer service. I had to use Paypal resolution center and now I am waiting for a reply.

Review shared on July 14, 2026, at Quiksilver Nederland, purchase date on 2 July

Verkeerde product geleverd. Kinderslippers ipv zwembroek. Geen telefonisch contact mogelijk en nog steeds geen reactie op meerdere emails hoe/wanneer dit opgelost zal worden.

Review shared on July 14, 2026, at Quiksilver España, purchase date on 5 July

No cumplieron fecha de entrega, la comunicación imposible

Review shared on July 14, 2026, at Quiksilver Nederland, purchase date on 26 June

Niets ontvangen en helpdesk onbereikbaar

Review shared on July 14, 2026, at Quiksilver Nederland, purchase date on 2 July

I placed an order and received an order confirmation, but my credit card was never charged. Two days later, I noticed that the order status had changed to “Error.” I contacted customer service through the website's contact form on 1 July. Today is 14 July, and I still have not received any response. There is no visible phone number to call and no email address where customers can directly contact the company. On 2 July, I placed a new order. This time, the order was confirmed correctly and my credit card was charged. However, the order was not shipped until 9 July. On 9 July, after waiting a full week with no shipment and receiving no response from customer service, I submitted another contact form asking to cancel the order. I no longer needed the items because I had purchased similar products from another brand for my holiday. The order was then shipped on 9 July, despite my cancellation request. Tracking showed that the parcel arrived at a sorting centre in Germany on 10 July. Four days later, it still had not been delivered to my address in Rotterdam, the Netherlands. The complete lack of customer service, the very slow shipping and the absence of any direct contact method make this an extremely frustrating and unreliable shopping experience. There is no customer service. The shipping speed is absolutely horrible.

Review shared on July 14, 2026, at Quiksilver Nederland, purchase date on 1 July

Bestelling niet ontvangen

Review shared on July 14, 2026, at Quiksilver United-Kingdom, purchase date on 9 July

Waiting on a refund

Review shared on July 14, 2026, at Quiksilver France, purchase date on 5 July

j'ai commandé 3 articles,et on me prévient seulement quelques jours après validation de cette commande , qu'un article n'est pas dispo, or j'ai découvert à la livraison que 2 articles n'étaient plus dispo. énorme déception !