Delivery took ages
Delivery took ages
good selection and easy to use website however I was not informed at the time of purchase how long it would take for the shoes to arrive. nearly a month later isn't great without prior notification
Shocking service
When reordering a siz bigger the price had gone up again so l did not want to buy. I bought first at £52 and now its £75
I do not have the shoes and no reply from customer services
I absolutely love the styles and fit of DC shoes
It's been 14 days, I still haven't received my item, the tracking didn't work and when I emailed customer service I got pretty much no reply. I'm still waiting on a reply or my item. The tracking is now saying it's been delivered but it hasn't.
Misleading delivery time. Shoes took over 2 weeks to arrive
I haven't received the order after 2 weeks. Contacted after sale service and all I got was a generic ai email. Also I've Tried to contact them because of a pair of shoes that are faulty and same generic reply with no follow up. That's a disgrace for such a company treating a huge fan like that. Unfortunately I won't be buying again from DC either in the website or a shop.
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Review without comment
Very high quality shoes at a very reasonable price.
Ordering was easy but still no parcel after 11 working days!
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Speedy delivery
Horrendous customer service
Having to pay return on an online item, and not being able to just exchange for a different size. Also took about 1 month before the item was shipped
Great shoe, fast delivery
I ordered a size uk 9 and recieved a size uk 7 how do i return them and get the right size
Two weeks after my purchase my shoes haven't arrived, multiple queries have been ignored, all I get is automated responses, and I keep being asked to review a product I haven't received! Oh and I've been locked out of tracking for no discernible reason. Why won't a human help me? You have my money and I have no product and no recourse!
Not arrived
Not received them yet. Ordered over 2 Weeks ago. Taken £100 out my account and Had emails to say delayed but still nothing. Not happy
there is no tracking information on the order. I am getting no resposnse from the company when i have sent an email through their website, or socials
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It's been over a week since i ordered my daughter's shoes and we still haven't received them or received any tracking details. The email states that if I click on my order number on my DC shoes account that I can view my parcel tracking details there and yet nothing happened when I tried it.
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Easy to use website and the customer service is amazing if you ever have a problem.
Havent even recieved my order ans custoner service is awful still trying to get a refund. Can not get any tracking as now says im blocked. Apsolutely awful not everyone can afford to lose money like that.
Unfortunately I've rated in the mid range because although I love the brand, style, products and quality I still have not received my item over 2 weeks since ordering and I didn't get much reassurance from customer care. This hasn't happened before.
I ordered the shoes on the 5th of May with a estimated date of the 13th for delivery. Perfect, my wife's birthday was the next day, unfortunately they didn't turn up until almost a week later. It's actually quite bad because I checked every day and they weren't dispatched until the 11th of May. Why is this service so bad for such a big company?
I havent recived my shoes
very poor customer service
Haven't received my order and no tracking on dpd
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Review without comment
Always an excellent product
I love the shoes sm theyre so comfy and look so cute with my outfits
The shoes are very comfortable and clean
Never arrived
Not received the goods
10+ days and still haven't received my clothes.
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Lovely footwear
Nothing wrong with the service. I've been out of touch with skating for a while I didn't know you were owned by a large corporation. Will use smaller skater brands in future.
5 days to leave warehouse, 2 weeks later shoes with DPD and still not delivered!
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Review without comment
I am still waiting on part of the delivery 2 pairs of shoes order was placed on the 5th and its the 31st and im still waiting
My shoes are already falling apart and delivery took much longer than quoted and informed by customer service without any updates!
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