DC Shoes

DC Shoes United-Kingdom

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Itinerary
Verified Customer Reviews

Average

2.7/5

With 1216 verified reviews shared over the last 8 months

Trustville labelISO 20488

What do customers think?

AI Summary

Customers primarily praise the quality and stylish design of the products. Fast delivery is also frequently highlighted positively. Some customers mention that sizing can occasionally differ from stated measurements, and communication regarding delivery or return issues could be improved.

Anita S.Confirmed purchase

Shared 6 days ago, purchase date made on 12 August

Although I haven't yet worn the 3 pairs of trainers I bought recently, I have constantly returned to DC Shoes for over 20 years, when I first found the website online as every pair I have bought are very sturdy, well fitting, comfortable and long lasting shoes. I would recommend these shoes to everybody AND they are a brand that caters of adults with SMALLER feet too...not all of them do. That's why I have recommended them to my niece who struggles to find a size 3 shoe size elsewhere.

5/5
Mum L.Confirmed purchase

Shared 6 days ago, purchase date made on 17 August

They cool asf

5/5
Christopher W.Confirmed purchase

Shared 7 days ago, purchase date made on 5 August

Price

5/5
Jared H.Confirmed purchase

Shared 7 days ago, purchase date made on 29 July

Poor communication, poor delivery timeframe

1/5
GEOFFREY W.Confirmed purchase

Shared 7 days ago, purchase date made on 3 August

Review without comment

5/5
John L.Confirmed purchase

Shared 7 days ago, purchase date made on 2 August

Review without comment

5/5
Dani S.Confirmed purchase

Shared 8 days ago, purchase date made on 7 August

The worst customer service I have ever experienced. I have STILL not received any follow up to my missing order.

1/5
Nicholas M.Confirmed purchase

Shared 8 days ago, purchase date made on 30 July

Product is quality. Service was equal. Would and will recommend.

5/5
Magda N.Confirmed purchase

Shared 8 days ago, purchase date made on 1 August

Really love the shoes and the shipping of the product was quick

5/5
Mark H.Confirmed purchase

Shared 8 days ago, purchase date made on 1 August

My fav trainers, well priced, with quick delivery !

5/5
Suzanne B.Confirmed purchase

Shared 9 days ago, purchase date made on 1 August

Only wish delivery was faster

4/5
Robert J.Confirmed purchase

Shared 9 days ago, purchase date made on 5 August

Great company, great product..second pair of trainers bought within a month of first ones..love them.

5/5
Matt P.Confirmed purchase

Shared 9 days ago, purchase date made on 8 August

Communication very poor No tracking or delivery info shared Discount promised but not realised Delivery rather slow

1/5
Jamie G.Confirmed purchase

Shared 9 days ago, purchase date made on 20 August

Review without comment

5/5
Deborah C.Confirmed purchase

Shared 9 days ago, purchase date made on 3 August

Always had good services n good products

5/5
Skye B.Confirmed purchase

Shared 10 days ago, purchase date made on 31 July

Review without comment

5/5
Stephen R.Confirmed purchase

Shared 10 days ago, purchase date made on 3 August

Wrong item was sent and the length of time taken to process it

2/5
Evangelos P.Confirmed purchase

Shared 10 days ago, purchase date made on 1 August

Diabolical customer service

1/5
Holly M.Confirmed purchase

Shared 10 days ago, purchase date made on 31 July

100% recommend! We love DC shoes in our household, everyone wears them as they are the most comfortable! We are a family of BMX & Skateboard users.

5/5
Tony O.Confirmed purchase

Shared 10 days ago, purchase date made on 18 August

I like the design style of the high tops

5/5
Sara L.Confirmed purchase

Shared 10 days ago, purchase date made on 2 August

Good quality shoes. My son's favourite and Court Graffik fits his wide feet perfectly.

5/5
Rosemari Annwen R.Confirmed purchase

Shared 10 days ago, purchase date made on 4 August

Ordered a Tshirt for my son. Arrived fine, but wasn't suitable. Tried to arrange a return online but it says my order number doesnt exist. Sent a message on the 14th, its been 10 days and Ive had no response.

1/5
Carl K.Confirmed purchase

Shared 11 days ago, purchase date made on 30 July

Waited 14 days to receive the item and could not communicate with anyone but AI as your phone lines are conveniently cut off so I tried cancelling the order to end up receiving it anyways after my trip to France so absolute joke of a company and will never be shopping with you again .

1/5
Farah B.Confirmed purchase

Shared 11 days ago, purchase date made on 30 July

The shoes were good once they turned up but we had to wait a couple of weeks for them to arrive. There was very little communication advising of delivery or dispatch times.

2/5
Karen P.Confirmed purchase

Shared 11 days ago, purchase date made on 6 August

Great shoes. Granddaughter loves them

5/5
James M.Confirmed purchase

Shared 11 days ago, purchase date made on 30 July

Communication was poor. the delivery was slow. I lodged the customer service enquiry and you did not respond. You cancelled the delivery of the shoes which was the main item that I wanted.

1/5
Karen F.Confirmed purchase

Shared 11 days ago, purchase date made on 14 August

Good value for money and quick delivery

5/5
Sarah H.Confirmed purchase

Shared 11 days ago, purchase date made on 16 August

Item came with split eyelet, no response from email queries

2/5
Lianne C.Confirmed purchase

Shared 11 days ago, purchase date made on 29 July

Very poor customer service, despatch time was 2 weeks

1/5
Lauren M.Confirmed purchase

Shared 11 days ago, purchase date made on 4 August

Funky design and very comfortable

5/5
William K.Confirmed purchase

Shared 12 days ago, purchase date made on 1 August

Took ages to receive the trainers, had brought others in the meantime and tried to cancel the order but they didn't cancel it and then magically they turned up after I said I wanted a refund. Fucking joke, won't be buying from you again.

1/5
Kern K.Confirmed purchase

Shared 12 days ago, purchase date made on 7 August

Review without comment

5/5
James O.Confirmed purchase

Shared 12 days ago, purchase date made on 6 August

Took weeks to ship

1/5
William C.Confirmed purchase

Shared 12 days ago, purchase date made on 2 August

Customer service are horrible. I had an issue with my order, the refund take ages to get my money back

1/5
Kevin G.Confirmed purchase

Shared 12 days ago, purchase date made on 29 July

I have sent 4 emails with no reply. I have only had 1 pair of trainers delivered. I have asked for the other pair to be resent or refunded.

1/5
Craig L.Confirmed purchase

Shared 13 days ago, purchase date made on 1 August

Nice cap & easy ordering process

5/5
Kelly D.Confirmed purchase

Shared 13 days ago, purchase date made on 1 August

Lack of communication

2/5
Jessica F.Confirmed purchase

Shared 13 days ago, purchase date made on 2 August

Never received the order

1/5
Georgia J.Confirmed purchase

Shared 13 days ago, purchase date made on 29 July

Review without comment

5/5
Tim R.Confirmed purchase

Shared 13 days ago, purchase date made on 4 August

Review without comment

4/5
Megan S.Confirmed purchase

Shared 13 days ago, purchase date made on 10 August

Comfy shoes, amazing quality and stunning designs

5/5
Darren M.Confirmed purchase

Shared 14 days ago, purchase date made on 31 July

Review without comment

1/5
David C.Confirmed purchase

Shared 14 days ago, purchase date made on 13 August

Shoes arrived within 2 days. They were competitively priced and are of the superior quality expected from DC Shoes.

5/5
Stephen S.Confirmed purchase

Shared 14 days ago, purchase date made on 26 July

Order had wrong address on email confirmation. Customer services could not change it. Order was delievered to wrong address but fortuneately was refused and returned to sender. In the mean-time i had changed bank accounts meaning that my original card was no longer valid and customer services could not refund me !! So i have no shoes and no money !!

1/5
Robbie M.Confirmed purchase

Shared 14 days ago, purchase date made on 1 August

I never got my shoes.

1/5
Samantha S.Confirmed purchase

Shared 15 days ago, purchase date made on 27 July

Review without comment

5/5
Nohae S.Confirmed purchase

Shared 15 days ago, purchase date made on 7 August

The quality and style of your brand - im in love since ever

5/5
Royston S.Confirmed purchase

Shared 17 days ago, purchase date made on 27 July

Very stylish

5/5
L A.Confirmed purchase

Shared 17 days ago, purchase date made on 6 August

Easy to use website. Item quality and delivery. Value for money.

5/5
James S.Confirmed purchase

Shared 17 days ago, purchase date made on 8 August

Review without comment

5/5