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Awful service
A strange experience ordering from this company. I'd ordered four t shirts and they arrived as a split order, with two arriving rather quickly then the remaining two following on about a week later. But there was no communication from the seller or carrier on delivery times or dates and they just turned up unannounced. Luckily I was home at the time. The quality seems reasonable, although one T is a little lightweight and this may be down to the colour process and origin of manufacture.
Love the brand
Placed an order on 5th February. Amount charged but no confirmation order and customer service haven't come back to me yet
Live the brand
Great gear. Have worn Quiksilver for over 45 years. Love it
Ever since I bought Quicksilver a year ago I have been in love with the clothing. Great quality, comfy and worth while clothing
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Great quick service
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The delivery time was shocking, I only received my order after chasing it up.
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Nice trousers but not true to size. Would recommend sizing up if you want baggy like the picture
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Would have been 10 if one of my items hadn't been cancelled (again)
You failed to deliver my parcel according to the timeframe on your website. It was unacceptable.
good service, prompt delivery and responsive to query on undelivered items
terrible customer service and lets you order stuff that isnt available which is really annoying
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Great quality
Only received 2 of three orders shipped atvthe same time - still outstanding
Poor delivery. 2 days became 2 weeks and i could take them on holiday.
Excellent service
Great product great value and easy to navigate and find what I require
Part of the order missing
was disappointed with my order experience. My order was split into two deliveries, which not only created more packaging waste but also increased the carbon footprint unnecessarily. One of the items—a hat—was not suitable as it was far too small, more appropriate for a baby or toddler rather than a child, and I had to return it. What was particularly frustrating was that the replacement or alternative item was held for another two weeks, which is an unreasonably long wait. Customer service throughout this process was poor, offering little support or guidance. Overall, I feel items should only be sold if they are in stock, and deliveries should be managed more efficiently to avoid unnecessary waste and frustration for customers.
Nice website, good sale
Excellent quality and a good price
My package never arrived and no one from customer service is responding
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Good choice and price came very quickly
I received the wrong item in the Medium size. I would like to order again but the discount offered on that first purchase is not available for a second purchase but it is not my fault it was the wrong item.
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The t-shirts arrived and are as expected.
I have not received my order yet
Quick efficient service
One of my favourite clothing brands for around 30 years now
Great service and happy with my shoes!!
Quick delivery and great price
Good quality gear , good designs
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Had part of order cancelled after purchasing due to low stock, was a bit disappointed stock wasn't upto date and I missed out. Could have chosen an alternative
Quality item, quick shipping. Had an issue with the shipping order but the customer care was excellent when addressing the issue.
Really easy to order and great choice of products. Love Quicksilver sweatshirts, wash well and look great. Would recommend.
Would not recommend this company. Took three attempts to get the simplest order right. To explain, it was an order for a pair of Molokai Layback flip flops. The first order was at an authorised retailer. When I opened the sealed package, which was bought online as UK size 11, the package contained a size 9 and size 12 flip flop! Retailer charged me a refund fee, oh well. Second attempt, purchase from Quiksilver website. Found same flip flops, but in the sale - result! Only to receive an email 9 days later to say sorry, the items weren't in stock. Convenient! The sale item not in stock! And nine days!? Really? Anyway as I wanted these particular flip flops I tried again from the website - this time at full price. This time they arrived, but agonisingly slow delivery (8 days). In all, great products, but Quiksilver are making themselves very difficult to do business with and I don't think I'll try so hard to spend my hard earned money with them again.
Excellent products and service
Quality products
Quick, easy to order, quality products, good discounts
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