I wanted to return a faulty t shirt for a replacement, I can't contact you by phone and the returns/re order procedure is long winded. What if I wasn't a member? You would expect me to pay for the return! Not impressed.
2 great t shirts and one which doesn't fit despite being the same size and style. Issue reported I've heard nothing after a swift initial reply asking for pictures. I can't return the t-shirt because the returns link isn't working.
1/5
Simone G.Confirmed purchase
Review shared on May 19, 2026, at Element Italia, purchase date on 7 May
servizio ottimo, merce di mio gradimento
5/5
Antoine A.Confirmed purchase
Review shared on May 18, 2026, at Element France, purchase date on 6 May
Review shared on May 16, 2026, at Element España, purchase date on 7 May
La calidad de la ropa y los plazos están genial, pero el servicio de entrega desde varios puntos si pides varias cosas da lugar a confusión, deberían gestionar mejor el tema de los seguimientos entre chronopost y SEUR por ejemplo en España, me he dado cuenta que me marcaba como entregado el paquete a mí, cuando en realidad se lo habían entregado a SEUR para hacer el último reparto, y me he pasado dos dias esperando un paquete que aparecía como entregado sin que se hubiera entregado, esto en bloques de vecinos da lugar a confusión, y se puede mejorar, por lo demás todo bien
Versand war durch verschiedene Lieferungen und Verfolgung verwirrend zudem ist alles viel kleiner ausgefallen als üblich
3/5
Angie M.Confirmed purchase
Review shared on May 15, 2026, at Element España, purchase date on 6 May
El producto es bueno y la entrega ha sido rápida
4/5
Alexandre B.Confirmed purchase
Review shared on May 15, 2026, at Element France, purchase date on 5 May
Ok
5/5
Nicolas C.Confirmed purchase
Review shared on May 15, 2026, at Element France, purchase date on 2 May
Super produits
5/5
Peter K.Confirmed purchase
Review shared on May 14, 2026, at Element Ireland, purchase date on 4 May
Easy process to navigate, free delivery as a member, and great clothes. Been buying element clothes since 2015, and never tire of their range of clothing.
5/5
Lorenzo A.Confirmed purchase
Review shared on May 14, 2026, at Element Italia, purchase date on 5 May
perchè nel sito i capi avevano dei colori molto piú accesi, dal vivo sono piú spenti e anche il materiale di una camicia non mi fa impazzire. carine, ma speravo in meglio.
2/5
Jesus G.Confirmed purchase
Review shared on May 14, 2026, at Element España, purchase date on 1 May
