The cap I ordered was shipped from France to Sweden in a paperbag. It was totally flat and destroyed when it reached my door. Not acceptable at all, it should of course be transported in a cardboard box to protect it. I inteend to send it back.
Good
With 32 verified reviews shared over the last 9 months
Customers frequently praise Quiksilver for the quality and style of its products, often at reasonable prices. However, a recurring point of dissatisfaction concerns poor customer service and long shipping times, with some customers also mentioning issues with returns and exchanges.
The cap I ordered was shipped from France to Sweden in a paperbag. It was totally flat and destroyed when it reached my door. Not acceptable at all, it should of course be transported in a cardboard box to protect it. I inteend to send it back.
Your return process has been the worst. You really treat customers badly and trying to make a return as complicated as possible
Survey before delivery
The inconvinience of exchangin size and loosing my offers that were applied to my purchase.
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Great service, price, quality and style. What's not to love
Fast service. Nice products
I´ve payed for my order and haven´t received it and when I contacted Quiksilvers customer service the only answer I got was don't contact us again
Still a shame that stock updates are slow and I managed to order a shirt that was then cancelled. Two items were also sent way later without any real reason that I could understand but as always great quality clothes, I'll never stop buying this brand.
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Everything is great, beautiful products, good quality.
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No customer service and long time before items were shipped
Paid express shipping, took 2 days to ship 1st part and without notifying no stock or delay possible, 2nd part shipped after several days layer. When making claim to your support, i have still not received any answer. Do you really want to sell online?
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I like your Concept with High quality vs High sustainability clothing with organic and recycled materials.
Really nice clothes at reasonable prices. Returning customer and have never been disappointed in any of my orders.
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Nice t-shirts. Sizes are correct. Fast delivery.
Easy to order
I'm very happy with my purchase, nice products at good prices. Returns are easy and hassle-free!
High quality product
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Love the clothes. Would be a 10 if the price was a little bit lower. But its still worth it.
Quicksilver moj faworyt
I sent an email twice and still no response, as I believe you have invoiced me too much, due to one item being cancelled. But no one has bothered to answer my emails.
Have not recieved my parcel yet
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Priceworthy cool stuff