Quiksilver

Quiksilver Luxembourg

Verified Customer Reviews

Very bad

0.7/5

With 3 verified reviews shared since last month

What do customers think?

AI Summary

Customers express dissatisfaction with the delivery service, with orders not arriving or parts missing. Customer service is rated poorly due to unresponsiveness, unanswered emails, and a malfunctioning redemption system. The carrier's inability to correct delivery errors is also a point of concern.

Steve K.Confirmed purchase

Shared 10 days ago, purchase date made on 29 June

Purchase still has not arrive

1/5
Marc H.Confirmed purchase

Shared 26 days ago, purchase date made on 19 June

Part of the order has still not be delivered as up to today - June 28th (12 am) Carrier (DPS) seems unable to deliver the package at the correct delivery address. Carrier support , beside that involved persons of support seem only transmit a list of predifined standard anserws, is defnitly unable to change the wrong delivery address to the correct one inspide of two (2) calls from my side. Not acceptable ! Not a professional attitude at all!

1/5
Yann G.Confirmed purchase

Shared on June 03, 2026, purchase date made on 25 May

your horrible costumer service since decades. your redeem system does not work half of the time. you steal costumer points. it is nearly impossible to reach you. you do not answer mails....and counting...

2/5